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How Easyway's customizable platform serves a chain with various types of hotels

Verified case study Hotel Tech Report has reached out to hoteliers at Stay hotels to verify this case study.
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How Easyway provides a solution for different types of hotels within a chain with its customizable platform
Why it matters: Hotel chains often group different types of hotels. Easyway’s customizable platform provides an all-inclusive solution, tailor-made for multiple types of properties.

  • Easyway's customizable platform allows each hotel within the chain to share the relevant information and offers with guests, while still maintaining the Brand's language and identity

Top 3 Core Objectives: Compensate for lack of manpower by streamlining operations and digitizing the guest relationship management

  • Streamline check-in process: Alleviate the work of front desk staff by automating and digitizing the check-in process

  • Increase incremental sales: Improve upselling and boost revenue

  • Improve and enhance guest: Maintain a high level of service to ensure guest satisfaction

"Easyway is a great tool for managing our relationship with our guests. From pre-arrival messaging and online check-in to in-house upselling using the guest portal."

Alon Buechler

CEO Stay Hospitality

Easyway

 

 

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Innovators Mentioned

Easyway
AB
Alon Buechler
Hotel Tech Report reached out to Alon Buechler who verified this case study.

CEO Stay Hospitality

Stay hotels

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👍 CEO Stay Hospitality Alon Buechler said that Easyway is a great tool:

  • "Easyway is a great tool for managing our relationship with our guests. From pre-arrival messaging and online check-in to in-house upselling using the guest portal."

⚖️ The selection process: During their research process, Alon Buechler evaluated Easyway's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Easyway was the best fit solution:

  • CEO Stay Hospitality Alon Buechler said, about their decision: "Easyway is an all-encompassing solution"

📈 The results: Easyway’s platform not only saves time with online check-in and pre-arrival guest messaging, guests also received a customized experience in keeping with the chain’s language.

  • Using Easyway’s online check-in saves times for both guests and hotel staff, providing a smoother start to their stay

  • Easyway’s guest portal is a great tool for introducing upsell opportunities to guests at the convenience of their mobile phone.

  • Easyway’s customizable guest messaging allows each hotel to share relevant information with its guests in a simple and efficient manner. The personal touch ensures a better experience for guests, leading to higher satisfaction.

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