Property Operations & Services Platform
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Properly
5.0 (4 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Properly
Unranked in Cleaning & Operations
Picture Perfect Cleaning and Operations. Properly's apps and tools increase the quality and efficiency of your housekeeping and maintenance team. And Properly's marketplace solves staff challenges with qualified providers whenever you need help.
100% recommended by 4 hotels
More than 50% of Properly’s reviews come from United States of America.
What is Properly?
Founded in 2014 | Headquarters in San Francisco, California | 17 employees
Properly is a property management system designed to enhance the efficiency and quality of housekeeping and maintenance operations. It provides web- and app-based tools for creating interactive visual checklists that simplify instructions, monitor progress through photo capture, and ensure meticulous attention to detail. Properly allows real-time performance feedback, fostering continuous improvement. Its marketplace features a network of cleaners and service providers, offering flexibility in scaling your team to meet emergency or additional needs. This ensures seamless operations and high standards in property upkeep.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Properly products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Properly Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Properly Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Properly
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Properly's Provided Description:
"Properly’s web- and app-based tools increase the quality and efficiency of your housekeeping and maintenance teams. Create interactive visual checklists to provide simple instructions, monitor their progress and ensure attention to detail through photo capture, and provide them with real-time feedback on their performance. Properly’s marketplace of cleaners and service providers makes it easy to add to your team, whenever you need help – whether to address emergency needs or add to your team."
FAQs
Capabilities
Properly doesn’t have any benefits or use cases available
Features
Other
0/12 features
Properly Reviews Summary
Ease of Use
4.8/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Properly is the #4 most trending product in the Cleaning & Operations category (out of 23) and the #365 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreProperly’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Properly Pricing
Pricing Available By Request
Properly has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
Excellent Software for Vacation Property Managers!
Owner & Chaos Manager from 100 to 199 room Boutique in Portland (United States of America)
Verified
7 years ago
Properly has literally changed the way my business works. It ensures that the cleaning team knows exactly what is expected of them; no more guessing! I can be as detailed as necessary to ensure perfect guest spaces every time.
United States of America
United States of America
Owner & Chaos Manager
Large Hotel
10
Great service. Makes my life easy. Not sure I'd actually pay for it though.
Vacation Rental Owner from 500+ room Luxury Hotel in San Francisco (United States of America)
Verified
7 years ago
My house cleaner prefers I use it. Probably because it makes her calendaring easy.
We don't use the very powerful point by point feature because she knows my house well.
I guess if I ever needed another cleaner I'd try to look for others using Properly, but that seems rare and unlikely.
United States of America
United States of America
Vacation Rental Owner
X-Large Hotel
10
A powerful tool to enhance productivity more efficiently
Director from Boutique in Waterloo (Australia)
Verified
7 years ago
- user friendly
- minimal requirements to efficiently schedule jobs
- real time start/ finish times are extremely helpful
Australia
Australia
Director
10
Properly helped me find great new cleaners for my rental, and to manage remotely.
Co-founder & Executive Chairman from in San Francisco (United States of America)
Verified
7 years ago
Properly did a couple things for me:
- Find great cleaners. When I was setting up our place in Sonoma, I wasn't sure how to find good, trustworthy service providers. They connected me with great people.
- Manage them remotely. I spend most of my time in SF, so I needed a way to stay on top of their work when at home. Properly gives me...
United States of America
United States of America
Co-founder & Executive Chairman
- 1
It looks like Properly is not recommended by any hotels
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Support
Unverified
Properly has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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