5.0 (4 REVIEWS)

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Picture Perfect Cleaning and Operations. Properly's apps and tools increase the quality and efficiency of your housekeeping and maintenance team. And Properly's marketplace solves staff challenges with qualified providers whenever you need help.

More than 50% of Properly’s reviews come from United States of America.

Ratings Summary

Ease of Use
Customer Support

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Trending Product

This vendor's trending score is rising, Properly is the #9 most trending product in the Cleaning & Operations category (out of 24) and the #509 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Properly’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Certificate of Excellence

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About Properly
Founded in 2014 | Headquarters in San Francisco, California | 17 employees
Properly’s web- and app-based tools increase the quality and efficiency of your housekeeping and maintenance teams. Create interactive visual checklists to provide simple instructions, monitor their progress and ensure attention to detail through photo capture, and provide them with real-time feedback on their performance.  Properly’s marketplace of cleaners and service providers makes it easy to add to your team, whenever you need help – whether to address emergency needs or add to your team.



Properly doesn’t have any benefits or use cases available



0/12 features


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Hotelier Rating

Very Good

Property Size

  • Large (1)
  • X-Large (1)


  • United States of America
    United States of America
  • Australia


  • North America
    North America
  • Oceania

Excellent Software for Vacation Property Managers!

Owner & Chaos Manager from 100 to 199 room Boutique in Portland (United States of America)

6 years ago
Properly has literally changed the way my business works. It ensures that the cleaning team knows exactly what is expected of them; no more guessing! I can be as detailed as necessary to ensure perfect guest spaces every time.
Country United States of America
Owner & Chaos Manager
Large Hotel

Great service. Makes my life easy. Not sure I'd actually pay for it though.

Vacation Rental Owner from 500+ room Luxury Hotel in San Francisco (United States of America)

6 years ago
My house cleaner prefers I use it. Probably because it makes her calendaring easy. We don't use the very powerful point by point feature because she knows my house well. I guess if I ever needed another cleaner I'd try to look for others using Properly, but that seems rare and unlikely.
Country United States of America
Vacation Rental Owner
X-Large Hotel

A powerful tool to enhance productivity more efficiently

Director from Boutique in Waterloo (Australia)

6 years ago
- user friendly - minimal requirements to efficiently schedule jobs - real time start/ finish times are extremely helpful
Country Australia

Properly helped me find great new cleaners for my rental, and to manage remotely.

Co-founder & Executive Chairman from in San Francisco (United States of America)

6 years ago
Properly did a couple things for me: - Find great cleaners. When I was setting up our place in Sonoma, I wasn't sure how to find good, trustworthy service providers. They connected me with great people. - Manage them remotely. I spend most of my time in SF, so I needed a way to stay on top of their work when at home. Properly gives me...
Country United States of America
Co-founder & Executive Chairman
  • 1

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97% recommended by 29 hotels

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97% recommended by 18 hotels

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Properly has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Cleaning & Operations

4.8 (31 REVIEWS)


Cleaning & Operations



Cleaning & Operations


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