Properly

5.0 (4 REVIEWS)

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HT Score  
0 out of 100
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Picture Perfect Cleaning and Operations. Properly's apps and tools increase the quality and efficiency of your housekeeping and maintenance team. And Properly's marketplace solves staff challenges with qualified providers whenever you need help.

More than 50% of Properly’s reviews come from United States of America.

Ratings Summary

5.0
Excellent
Ease of Use
4.8/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.4/5

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Achievements

Trending Product

This vendor's trending score is rising, Properly is the #9 most trending product in the Cleaning & Operations category (out of 24) and the #509 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Properly’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About Properly
Founded in 2014 | Headquarters in San Francisco, California | 17 employees
Properly’s web- and app-based tools increase the quality and efficiency of your housekeeping and maintenance teams. Create interactive visual checklists to provide simple instructions, monitor their progress and ensure attention to detail through photo capture, and provide them with real-time feedback on their performance.  Properly’s marketplace of cleaners and service providers makes it easy to add to your team, whenever you need help – whether to address emergency needs or add to your team.

Capabilities

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Properly doesn’t have any benefits or use cases available

Features

Other

0/12 features

Pricing

Pricing Available By Request

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Hotelier Rating

Excellent
4
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Large (1)
  • X-Large (1)

Country

  • United States of America
    United States of America
    (3)
  • Australia
    Australia
    (1)

Region

  • North America
    North America
    (3)
  • Oceania
    Oceania
    (1)
10

Excellent Software for Vacation Property Managers!

Owner & Chaos Manager from 100 to 199 room Boutique in Portland (United States of America)

Verified
6 years ago
Properly has literally changed the way my business works. It ensures that the cleaning team knows exactly what is expected of them; no more guessing! I can be as detailed as necessary to ensure perfect guest spaces every time.
Country United States of America
Owner & Chaos Manager
Large Hotel
10

Great service. Makes my life easy. Not sure I'd actually pay for it though.

Vacation Rental Owner from 500+ room Luxury Hotel in San Francisco (United States of America)

Verified
6 years ago
My house cleaner prefers I use it. Probably because it makes her calendaring easy. We don't use the very powerful point by point feature because she knows my house well. I guess if I ever needed another cleaner I'd try to look for others using Properly, but that seems rare and unlikely.
Country United States of America
Vacation Rental Owner
X-Large Hotel
10

A powerful tool to enhance productivity more efficiently

Director from Boutique in Waterloo (Australia)

Verified
6 years ago
- user friendly - minimal requirements to efficiently schedule jobs - real time start/ finish times are extremely helpful
Country Australia
Director
10

Properly helped me find great new cleaners for my rental, and to manage remotely.

Co-founder & Executive Chairman from in San Francisco (United States of America)

Verified
6 years ago
Properly did a couple things for me: - Find great cleaners. When I was setting up our place in Sonoma, I wasn't sure how to find good, trustworthy service providers. They connected me with great people. - Manage them remotely. I spend most of my time in SF, so I needed a way to stay on top of their work when at home. Properly gives me...
Country United States of America
Co-founder & Executive Chairman
  • 1

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Integrations

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Hostaway

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Hostaway

97% recommended by 29 hotels

Vacation Rental Software
NewBook

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NewBook

97% recommended by 18 hotels

Property Management Systems

Support

Unverified

Properly has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

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Recommended

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