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Review of Properly

10
Excellent Software for Vacation Property Managers!
Owner & Chaos Manager from 100 to 199 room Boutique Hotels in Portland (United States)
Verified
8 years ago
Products Reviewed
Cleaning & Operations
What do you like most?
Properly has literally changed the way my business works. It ensures that the cleaning team knows exactly what is expected of them; no more guessing! I can be as detailed as necessary to ensure perfect guest spaces every time.
What do you dislike or think could be improved?
Properly is great; but it could be even better if my cleaning contractor could see a calendar view of 'upcoming turnovers' so that he/she can plan accordingly to some degree. Sending jobs and notifications is great - but it would be nice to be able to have a bigger picture of the cleanings scheduled in the upcoming weeks. I would include a feature so that properties could be 'snoozed' so that i'm not paying monthly for properties that aren't being used as rentals certain months of the year, but they are ready to roll with checklists when they're-open. As far as I can tell right now I have to remove the listing and then re-ad it and recreate it every time a property is temporarily unavailable for guests and thus doesn't need cleaning services for a period of time.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
5.0/5

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