Properly

Ranked 1 (out of 16) in Cleaning & Operations

Cleaning & Operations

Picture Perfect Cleaning and Operations. Properly's apps and tools increase the quality and efficie...

Ratings Snapshot

Certificate of Excellence
Read 4 reviews
100%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Properly has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 16 in Cleaning & Operations

Ease of Use
4.8/5
ROI
4.8/5
Implementation
4.4/5
Customer Support
5.0/5
Verified Customer Support

Properly’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutiques Leader: Properly
    100%
    2 verified reviews

Properly Overview

Top Alternative: Brivo Access Control

Properly Overview

Properly’s web- and app-based tools increase the quality and efficiency of your housekeeping and maintenance teams. Create interactive visual checklists to provide simple instructions, monitor their progress and ensure attention to detail through photo capture, and provide them with real-time feedback on their performance.  Properly’s marketplace of cleaners and service providers makes it eas...

About Properly

Founded in 2014 | Headquarters in San Francisco, California | 17 employees

Integrates with

Properly doesn’t have any verified integrations. Check back later for new Properly integrations.

Pros & Cons

Like 100% recommend

Owner & Chaos Manager in Portland (United States)

Properly has literally changed the way my business works. It ensures that the cleaning team knows exactly what is expected of them; no more guessing! I can be as detailed as necessary to ensure perfect guest spaces every...

Vacation Rental Owner in San Francisco (United States)

My house cleaner prefers I use it. Probably because it makes her calendaring easy. We don't use the very powerful point by point feature because she knows my house well. I guess if I ever needed another cleaner I'd try...

Co-founder & Executive Chairman in San Francisco (United States)

Properly did a couple things for me: - Find great cleaners. When I was setting up our place in Sonoma, I wasn't sure how to find good, trustworthy service providers. They connected me with great people. - Manage them...

Owner & Chaos Manager in Portland (United States)

Properly is great; but it could be even better if my cleaning contractor could see a calendar view of 'upcoming turnovers' so that he/she can plan accordingly to some degree. Sending jobs and notifications is great - but...

Co-founder & Executive Chairman in San Francisco (United States)

I'd like to be able to reconcile work and pay cleaners through the app. Today, I have to keep a separate record on whether I've paid for a job.

Director in Waterloo (Australia)

From using the APP and really appreciate the value it now has on the business running day to day cleans smoothly, there are still two features that Would immensely improve the communication and efficiency of using it. ...

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Expert Q&A and Partner Recommendations

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Features

Other

0/12 features

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Australia

4 Verified Properly Reviews

Likelihood to Recommend
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This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Cleaning & Operations providers. It is advised that you ask for recent references before proceeding.

January 18, 2018

Properly Review: Excellent Software for Vacation Property Managers!

Owner & Chaos Manager from Boutiques in Portland (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Properly has literally changed the way my business works. It ensures that the cleaning team knows exactly what is expected of them; no more guessing! I can be as detailed as necessary to ensure perfect gu...

What do you dislike or think could be improved?

Properly is great; but it could be even better if my cleaning contractor could see a calendar view of 'upcoming turnovers' so that he/she can plan accordingly to some degree. Sending jobs and notification...

Customer Support
5
Ease of Use
4
Value for money
4.5
Implementation
5

January 17, 2018

Properly Review: Great service. Makes my life easy. Not sure I'd actually pay for it though.

Vacation Rental Owner from Other in San Francisco (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

My house cleaner prefers I use it. Probably because it makes her calendaring easy. We don't use the very powerful point by point feature because she knows my house well. I guess if I ever needed another...

What do you dislike or think could be improved?

Its great. Nothing bad to report. It has more features than I need, but that's okay. My housecleaner likes it.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

January 10, 2018

Properly Review: A powerful tool to enhance productivity more efficiently

Director from Boutiques in Waterloo (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- user friendly - minimal requirements to efficiently schedule jobs - real time start/ finish times are extremely helpful

What do you dislike or think could be improved?

From using the APP and really appreciate the value it now has on the business running day to day cleans smoothly, there are still two features that Would immensely improve the communication and efficiency...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

December 21, 2017

Properly Review: Properly helped me find great new cleaners for my rental, and to manage remotely.

Co-founder & Executive Chairman in San Francisco (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Properly did a couple things for me: - Find great cleaners. When I was setting up our place in Sonoma, I wasn't sure how to find good, trustworthy service providers. They connected me with great people...

What do you dislike or think could be improved?

I'd like to be able to reconcile work and pay cleaners through the app. Today, I have to keep a separate record on whether I've paid for a job.

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
4.5

Pricing

Profile empty

Properly hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular Properly Integrations

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