Space mapping: Different providers offer different approaches to space mapping ranging from beacon hardware to proprietary signal scanning technologies which offer different levels of accuracy and investment.
Network requirements: In order to locate each device, each ESD requires a network connection. Some ESD solutions leverage and utilize existing hotel wi-fi while others leverage existing LPWAN signals. The latter tends to offer several unique advantages ranging from eliminating impact on guest wi-fi to reduction in dead spots and gaps.
Real time location updates: Real time location tracking is critical which means the network scanning and update times should be fairly regular to keep location tracking up to date ensuring that responders reach the correct scene of an emergency as quick as possible.
Form factor & durability: Since staff carry their ESD device throughout their shift form factor is absolutely critical ranging from the size and weight to the durability of the devices should they get dropped on concrete, submerged underwater or encounter any other occupational hazards.
Silent vs audible alerts: Some panic button presses are pre-emptive or require subtlety via a silent alarm while other emergency scenarios benefit from a loud audible noise to ward off predators and draw attention of others near by to assist.
Haptic feedback: In scenarios where a silent alarm is required, its critical that the device offers a way for the staff member who pressed it to know that the signal was sent successfully. Haptic feedback provides a vibration to alert the user that the device worked properly and help is on the way.
Customizable escalations: Each property is different and has different needs in terms of who needs to receive which notifications, from which employees, when and how (email, text, web dashboard, etc) which is why customizable escalations are a key feature.
Historical logs: Historical logs help enhance response efficiency while reducing legal liability by providing in-depth details/evidence on actions during a specific alert in the event of an investigation or court case.
Add-on functionality: Once a property has been wired up with the infrastructure to be location aware, there are many other use cases and applications that can be added on depending on the provider ranging from asset tracking, door open/close sensors and utility monitoring.

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