3RPMS vs. OpenHotel PMS:
Which Is Right for You?

The Decision

Choosing between 3RPMS by 3RPMS and OpenHotel PMS hinges on your hotel’s specific needs and priorities. Both systems aim to streamline hotel management, but they diverge significantly in user experience, features, and regional presence. 3RPMS focuses on automation and centralization with a simplified interface, while OpenHotel offers a broader set of integrated tools with a more established global footprint. Which one aligns better with your operational goals?

Is 3RPMS or OpenHotel PMS Better for Hotels?

Both 3RPMS and OpenHotel are designed to improve hotel operations, but they serve different hotel profiles. 3RPMS offers a modern, all-in-one cloud platform with an emphasis on automation and user-friendly workflows, boasting a high NPS score of 9.53/10. Conversely, OpenHotel provides a comprehensive suite with a strong track record, 57 recent reviews, and a rating of 4.81/5, making it a favorite among small to medium-sized properties.

3RPMS aims to replace outdated, cumbersome PMS systems with a simplified, intuitive interface that minimizes onboarding time. Meanwhile, OpenHotel emphasizes ease of use across its varied features, but some users find its aesthetic and reporting capabilities less modern and customizable. Are you prioritizing quick onboarding and automation, or a more feature-rich, established platform?

3RPMS vs OpenHotel PMS: Which Should Your Hotel Choose?

If your hotel needs a straightforward, cloud-based PMS built for quick deployment and automated workflows, 3RPMS is ideal. It’s designed for hoteliers seeking a centralized system that minimizes IT complexity and is easy for staff to learn, especially with its high customer support ratings.

If your hotel requires a broad, integrated toolset—including yield management, booking engine, and direct OTA connections—and values a platform with a long-standing reputation, OpenHotel is the better choice. It’s suited for properties that want a comprehensive, multi-functional system capable of handling complex reservations and revenue strategies.

For properties that prioritize automation, real-time reporting, and minimal training, go with 3RPMS. If you need extensive integrations, advanced revenue management, and strong regional support, opt for OpenHotel.

Is 3RPMS or OpenHotel PMS Easier to Use?

3RPMS scores a 0/5 for ease of use, indicating significant usability challenges, and no recent reviews suggest widespread adoption or positive feedback. Many users report that its interface is not intuitive and that features can be awkward to navigate, requiring a learning curve.

OpenHotel wins decisively, with a 4.71/5 ease of use rating based on 57 reviews. Hoteliers praise its straightforward, modern interface, with comments like “Very user friendly and intuitive,” and note that onboarding is smooth, even for staff with limited technical skills. Its support team is also highly responsive, contributing to a better user experience.

Edge: OpenHotel.

Which Has Better Features: 3RPMS or OpenHotel PMS?

3RPMS offers 18 features exclusive to its platform, including transactional emails, a housekeeping mobile app, guest CRM, task management, online check-in/out, real-time status updates, and comprehensive rate management. It also emphasizes compliance with PCI and GDPR standards, focusing on operational automation and security.

OpenHotel provides 10 unique features, such as a robust channel manager, revenue management module, booking engine, ancillary revenue tracking, and native email marketing. Its strength lies in integration with OTA platforms and yield management, making it suitable for actively managing revenue streams.

In terms of feature count, 3RPMS has the edge with more exclusive functionalities aimed at automation and operational control. For a hotel needing advanced workflows and guest management, 3RPMS likely has more to offer.

Edge: 3RPMS.

Which Has Better Customer Support: 3RPMS or OpenHotel?

OpenHotel’s customer support scores a 4.82/5, with many reviews highlighting prompt, personalized assistance. Customers often mention, “Support is always available and able to help,” and appreciate the ongoing updates and dedicated help desk.

3RPMS, on the other hand, has a 0/5 rating in support, with no recent reviews or testimonials to validate its support quality. The lack of recent user feedback raises concerns about responsiveness and ongoing assistance.

Edge: OpenHotel.

Which Has More Integrations: 3RPMS or OpenHotel?

Both platforms tie at 12 verified partners, sharing integrations like SiteMinder, a common channel management solution. 3RPMS offers additional integrations with Viato, Stripe, and Hotel-Spider, which cater to diverse operational needs.

OpenHotel’s unique integrations include SHR Group, RateGain, and OpenKey, supporting revenue management, digital keys, and marketing tools. Given the broader set of verified partners and active ecosystem, OpenHotel provides more options for connecting with external systems.

Edge: OpenHotel.

Which Do Hoteliers Rate Higher: 3RPMS or OpenHotel?

OpenHotel enjoys a high overall rating of 4.81/5 from 57 recent reviews, with users particularly praising its ease of use, support, and functionality. Hoteliers across all segments, from resorts to motels, tend to rate it favorably, with some giving perfect scores like 5/5.

3RPMS has no recent reviews or ratings, making it impossible to assess user satisfaction. Its lack of feedback suggests limited adoption or critical issues not publicly documented.

Edge: OpenHotel.

How Much Do 3RPMS and OpenHotel Cost?

3RPMS charges a flat $300 monthly fee without a trial or freemium option. Pricing details for OpenHotel are not publicly available, but no explicit fees are mentioned; it appears to operate on a custom or quote-based model.

While 3RPMS offers transparent pricing, OpenHotel’s flexibility means costs can vary based on features and property size. If budget transparency is critical, 3RPMS’s fixed rate simplifies planning.

What Type of Hotel Should Use 3RPMS?

• Hotels that want a straightforward, easy-to-deploy PMS with automation features.
• Teams seeking centralized management with minimal IT complexity.
• Properties prioritizing real-time status updates and task management.
• Hotels that need a secure, compliant system (PCI, GDPR).
• Small to medium properties looking for a cost-effective solution.

Not ideal if you need extensive revenue management, OTA integrations, or a highly customizable system.

What Type of Hotel Should Use OpenHotel?

• Hotels that want a full suite of integrated tools, including yield management and booking engines.
• Properties that value strong OTA and channel management.
• Teams seeking a user-friendly platform with a proven track record.
• Hotels that benefit from dedicated, responsive support.
• Small to medium-sized properties, including resorts and motels, looking to increase revenue and streamline operations.

Not ideal if your hotel operates in regions outside North America and Europe or if you need a system with highly customizable reporting and deep automation.

The Bottom Line for Hotels

Core Difference:
3RPMS is a cloud-based, automation-focused PMS designed to simplify hotel management with a minimal learning curve. OpenHotel offers an integrated suite combining property management, revenue management, and channel control, with a strong regional presence and excellent user ratings.

When to Choose 3RPMS:
Opt for 3RPMS if your priority is a cost-effective, easy-to-use platform that automates workflows, reduces paperwork, and minimizes IT complexity. It’s especially suitable if you want a straightforward system that gets your team operational quickly with reliable support.

When to Choose OpenHotel:
Pick OpenHotel if you need a comprehensive, feature-rich system with robust integrations, a proven track record, and a dedicated support team. It’s ideal for properties aiming to optimize revenue, manage multiple channels, and leverage advanced tools without sacrificing usability.

Final Verdict:
Given the stronger user feedback, more recent reviews, and higher satisfaction ratings, OpenHotel emerges as the recommended choice for most hoteliers. Its extensive features, support quality, and regional presence make it the better option for properties seeking reliable, scalable property management software. However, if your hotel values simplicity, automation, and predictable pricing, 3RPMS remains a compelling alternative.