5Stelle HMS vs. Noovy: Which Is Right for You?

Updated June 30, 2026  ·  28 verified reviews analyzed

TLDR

We analyzed 28 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

5Stelle shines .

Noovy shines in ease of use and customer support , with exclusive features like Native Email Marketing and Housekeeping module.

See the full breakdown below ↓

How Does 5Stelle HMS Compare to Noovy?

Side-by-side ratings based on 28 verified hotelier reviews on HTR.

HTScore
0
64
Likelihood to Recommend
60%
99%
Ease of Use
3.0/5
4.7/5
Customer Support
0.0/5
4.8/5
Value for Money
4.0/5
4.8/5
Starting Price Contact sales From $600/mo
Verified Reviews 1 27

What Are the Pros and Cons of 5Stelle HMS vs Noovy?

After analyzing 28 verified reviews, 5Stelle users most value its , while Noovy users highlight ease of use, channel connectivity, all-in-one functionality. Click any theme to see what reviewers say.

5Stelle 5Stelle Noovy Noovy
Pros
+ Ease of Use
+ Channel Connectivity
+ All-in-One Functionality
+ Customer Support
Cons
Revenue Management
Translation Issues

5Stelle vs Noovy: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment 5Stelle 5Stelle Noovy Noovy
Small (10-24 rooms) #27 13 reviews
Mid-Size (25-74 rooms) #19 11 reviews
X-Large (200+ rooms) #24 0 reviews #15 1 reviews

By Property Type

Segment 5Stelle 5Stelle Noovy Noovy
Boutique #21 17 reviews
Luxury #34 2 reviews
Branded / Chain #43 0 reviews #33 2 reviews
Extended Stay #28 1 reviews

By Region

Segment 5Stelle 5Stelle Noovy Noovy
North America #32 0 reviews
Europe #12 25 reviews
Middle East #11 2 reviews

The Decision

Choosing between 5Stelle HMS by 5Stelle and Noovy hinges on your hotel’s specific needs and priorities. Both products aim to streamline operations, but they do so with markedly different approaches and features. 5Stelle offers a comprehensive, cloud-based management platform, while Noovy presents an all-in-one system with a focus on user-friendliness and affordability.

While 5Stelle has a small review base with only one review and no recent feedback, Noovy’s 21 reviews, all from the last six months, provide a clearer picture of current user satisfaction. Is recent user feedback more important than the limited review count? That’s the key question guiding your decision.

Is 5Stelle HMS or Noovy Better for Hotels?

Both products solve the core problem of managing hotel operations efficiently—handling reservations, guest data, and distribution channels. 5Stelle’s focus is on a full cloud hotel management suite, including PMS, booking engine, and CRM, with a strong emphasis on sales and multi-property management. Noovy, on the other hand, combines PMS, channel management, booking engine, and revenue tools into one simple, cost-effective system.

In terms of strengths, 5Stelle’s cloud system allows you to manage multiple properties remotely and integrates with many channel managers, but its user experience has room for improvement, with some reviews citing a cumbersome workflow. Noovy excels in ease of use and connectivity, with high satisfaction from users who praise its intuitive interface and quick reservation process, but it lacks some advanced features found in specialized PMS platforms.

Do you prioritize a complete, sales-focused management system, or a simple, user-friendly platform that gets basic operations done smoothly? Your answer will determine the better fit.

5Stelle HMS vs Noovy: Which Should Your Hotel Choose?

If your hotel needs a management tool that covers every aspect of operations, from property management to CRM, and you value the ability to handle multiple properties across continents, go with 5Stelle. Its cloud-based platform offers extensive control and integration options, though it’s less favored for ease of use.

If your hotel is a boutique, city-center, or budget property seeking a straightforward, affordable solution with high user satisfaction and fast onboarding, Noovy is the better choice. It’s ideal for hotels prioritizing ease of use and connectivity, especially if advanced revenue management features are not a requirement.

For properties needing a versatile, sales-oriented platform, 5Stelle provides a comprehensive solution. Conversely, if simplicity, quick setup, and cost-effectiveness are more critical, Noovy’s streamlined approach will serve you better.

Is 5Stelle HMS or Noovy Easier to Use?

Based on recent reviews, Noovy’s user interface scores 4.62 out of 5, with many users praising its simplicity and speed. Customers highlight its intuitive design, with some noting that onboarding is smooth and the software is very easy for staff to adopt.

5Stelle’s UI scores a modest 3 out of 5, with users mentioning that the workflow can feel convoluted, especially for simple tasks. The limited review count and old feedback suggest some room for interface improvements, and the onboarding process receives a slightly lower rating.

Edge: Noovy.

Which Has Better Features: 5Stelle HMS or Noovy?

Noovy boasts 49 unique features, including a channel manager, multi-currency support, booking engine, guest CRM, automated reminders, and integrated payment solutions. It offers modules suitable for revenue management, digital registration, and mobile check-in, covering most operational needs with deep integration.

5Stelle provides only one feature, but it combines a PMS, booking engine, and channel management in a cloud platform. Its minimal feature set means it lacks the extensive tools that Noovy offers, making it less suitable for hotels needing detailed revenue or housekeeping modules.

Edge: Noovy.

Which Has Better Customer Support: 5Stelle HMS or Noovy?

Support reviews reveal significant differences. Noovy scores 4.71 out of 5, with users describing their support as “very good,” “friendly,” and “reliable,” often citing quick responses and clear communication. One user states, “All support and service are excellent,” highlighting satisfaction.

5Stelle’s support score is 0 out of 5, with no recent reviews or feedback available, raising concerns about ongoing support quality. The lack of recent feedback makes it difficult to assess whether support remains effective.

Edge: Noovy.

Which Has More Integrations: 5Stelle or Noovy?

5Stelle integrates with 59 verified partners, including well-known names like SiteMinder, Revinate, and GuestCentric. Its broad partner network covers channel management, revenue tools, and more, giving you extensive flexibility.

Noovy offers 40 verified partners, including prominent solutions like Shiji Group, Otelier, and Hoteliers.com. It shares 14 partners with 5Stelle, but its unique integrations focus on connectivity with payment and hospitality platforms.

Edge: 5Stelle.

Which Do Hoteliers Rate Higher: 5Stelle or Noovy?

Noovy maintains a high overall rating of 5 out of 5, based on 21 recent reviews, with a likelihood to recommend of 99%. Users in boutique and city-center segments praise its ease of use, speed, and support.

5Stelle’s ratings are lower, with a 3 out of 5 overall and only one review, which highlights control and management but criticizes workflow complexity. The absence of recent reviews makes it harder to gauge current satisfaction.

Edge: Noovy.

How Much Do 5Stelle and Noovy Cost?

Noovy charges €£$5 per room per month, with no setup fees and no free tier. Its transparent pricing appeals to budget-conscious hotels seeking an all-in-one system at a low monthly cost.

Pricing for 5Stelle is not publicly disclosed, and it does not offer a freemium or monthly flat rate. It’s likely designed for larger properties or enterprise clients willing to invest in a tailored, cloud-based management suite.

What Type of Hotel Should Use 5Stelle?

  • Hotels with multiple properties across regions that need centralized management.
  • Properties that require advanced revenue management, CRM, and detailed reporting.
  • Businesses seeking a fully integrated platform for sales and distribution.
  • Hotels that can accommodate a longer onboarding process and are willing to invest in a comprehensive system.

Not ideal if your hotel needs simple operations or quick setup. Larger resorts, spas, or conference hotels will benefit most from 5Stelle.

What Type of Hotel Should Use Noovy?

  • Boutique, city-center, or budget hotels looking for an affordable, easy-to-use management system.
  • Hotels prioritizing speed of onboarding and immediate operational benefits.
  • Properties needing robust connectivity with OTAs and integrated payment solutions.
  • Hoteliers who value excellent support and frequent updates based on recent reviews.

Not ideal if you need deep revenue management or extensive customization options. Larger chains requiring complex operations should consider other solutions.

5Stelle vs Noovy: The Bottom Line for Hotels

5Stelle offers a broad, sales-oriented cloud platform that consolidates hotel management functions into one integrated system. Its extensive partner network and multi-property capabilities make it suitable for larger, multi-property hotels or resorts.

Noovy stands out as a user-friendly, cost-effective solution with high support ratings and recent, positive reviews. Its feature set covers essential hotel operations while emphasizing ease of use and rapid deployment.

If your hotel values a comprehensive, multi-property system with advanced management features, 5Stelle is the stronger option. For smaller hotels seeking an affordable, straightforward, and well-supported platform, Noovy is the clear choice.

In conclusion, prioritize 5Stelle if you need a deeply integrated, scalable management system. Opt for Noovy if quick implementation, ease of use, and support are your top priorities.

How Much Do 5Stelle HMS and Noovy Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

5Stelle 5Stelle Noovy Noovy
Starting Price From $600/mo

Feature Comparison: 5Stelle HMS vs Noovy

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature 5Stelle 5Stelle Noovy Noovy
Accounting & Finance
0%
86%
Multi-currency
Gift Vouchers
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests
Marketing & Ecommerce
0%
82%
Native Email Marketing
Group Booking Engine
Website Development
Booking Engine
Channel Manager
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Administration & Configuration
0%
100%
Multi-lingual
Multi-currency
Centralized user & role management
Customer Management
0%
67%
Native Email Marketing
Guest Feedback Management
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging
Front Office
8%
86%
Guest Feedback Management
Housekeeping module
Property Management System
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Calendar view
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
Groups Management
0%
100%
Group functionality
Automated Space Optimization
Guest Experience
0%
70%
Guest Feedback Management
Gift Vouchers
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in
Housekeeping
0%
78%
Housekeeping module
Automated Space Optimization
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
Payments
0%
84%
Multi-currency
Gift Vouchers
Payment Requests
Direct billing
Automated reminders
Integrated Payment Terminal & Card Reader
Reservations Management
9%
92%
Rate Shopping Module
Property Management System
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Automated Assignments
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
Revenue Management
0%
88%
Rate Shopping Module
Revenue Management Module
Pricing Intelligence
Channel Manager
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing
Taxes & Compliance
0%
75%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
Support & Training
0%
100%
Online 24/7 support
Food & Beverage
0%
100%
Point of Sale

5Stelle vs Noovy: The Bottom Line

5Stelle
5Stelle
3.0/5 from 1 reviews
3.0/5 ease of use 0.0/5 support 59 integrations
Visit Profile
Noovy
Noovy
5.0/5 from 27 reviews

What hoteliers love

Ease of Use 90% positive

The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little... The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little technical background.

Channel Connectivity 90% positive

HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating chann... HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating channel manager costs.

All-in-One Functionality 88% positive

Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reduc... Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reducing the need for multiple systems and lowering costs.

Where hoteliers push back

Revenue Management 43% negative

Features related to revenue management, including detailed reporting tools and rate calendars, are appreciated for helping optimize hotel revenue.

Translation Issues 100% negative

There are some mentions of translation issues, particularly in languages other than English, causing minor inconveniences.

Ranks higher for

X-Large (200+ rooms) #15 vs #24
Branded / Chain #33 vs #43
Airport/Conference Hotels #21 vs #44
Other #29 vs #44

Unique capabilities

Channel Manager Multi-currency Multi-lingual Booking Engine Native Email Marketing
4.6/5 ease of use 4.7/5 support 40 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 3.0 (+2)
Ease of Use Noovy 4.6 vs 3.0 (+1.6)
Customer Support Noovy 4.7 vs 0.0 (+4.7)
Value for Money Noovy 4.7 vs 4.0 (+0.7)
Onboarding Noovy 4.5 vs 3.0 (+1.5)

Frequently Asked Questions About 5Stelle HMS vs Noovy

Can 5Stelle HMS replace Noovy?

It depends on your requirements. 5Stelle HMS and Noovy share many core Hotel Management Software features, but each has unique capabilities. 5Stelle HMS offers 59 verified integration partners, while Noovy offers 40. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy leads in ease of use at 4.7/5 vs 3.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do 5Stelle HMS or Noovy offer a free plan?

5Stelle HMS: No. Noovy: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank 5Stelle HMS and Noovy?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. 5Stelle has an HT Score of 0 and Noovy has 64. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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