5Stelle HMS vs. Noovy: Which Is Right for You?

Updated May 16, 2026  ·  28 verified reviews analyzed

TLDR

We analyzed 28 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

5Stelle shines .

Noovy shines in ease of use and customer support , with exclusive features like Native Email Marketing and Housekeeping module.

See the full breakdown below ↓

How Does 5Stelle HMS Compare to Noovy?

Side-by-side ratings based on 28 verified hotelier reviews on HTR.

HTScore
0
64
Likelihood to Recommend
60%
99%
Ease of Use
3.0/5
4.7/5
Customer Support
0.0/5
4.8/5
Value for Money
4.0/5
4.8/5
Starting Price Contact sales From $600/mo
Verified Reviews 1 27

What Are the Pros and Cons of 5Stelle HMS vs Noovy?

After analyzing 28 verified reviews, 5Stelle users most value its , while Noovy users highlight ease of use, channel connectivity, all-in-one functionality. Click any theme to see what reviewers say.

5Stelle 5Stelle Noovy Noovy
Pros
+ Ease of Use
+ Channel Connectivity
+ All-in-One Functionality
+ Customer Support
Cons
Revenue Management
Translation Issues

5Stelle vs Noovy: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment 5Stelle 5Stelle Noovy Noovy
Small (10-24 rooms) #27 13 reviews
Mid-Size (25-74 rooms) #19 11 reviews
X-Large (200+ rooms) #24 0 reviews #15 1 reviews

By Property Type

Segment 5Stelle 5Stelle Noovy Noovy
Boutique #21 17 reviews
Luxury #34 2 reviews
Branded / Chain #43 0 reviews #33 2 reviews
Extended Stay #28 1 reviews

By Region

Segment 5Stelle 5Stelle Noovy Noovy
North America #32 0 reviews
Europe #12 25 reviews
Middle East #11 2 reviews

How Much Do 5Stelle HMS and Noovy Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

5Stelle 5Stelle Noovy Noovy
Starting Price From $600/mo

Which Features Does 5Stelle HMS Have That Noovy Doesn't (and Vice Versa)?

According to HTR's product database, 5Stelle HMS and Noovy share 1 features. Here are the key differences — features one has that the other lacks.

Feature 5Stelle 5Stelle Noovy Noovy
Booking Engine
Channel Manager
Housekeeping module
Multi-currency
Multi-lingual
Native Email Marketing

Showing top differences. 37 more features differ between these products.

5Stelle vs Noovy: The Bottom Line

5Stelle
5Stelle
3.0/5 from 1 reviews
3.0/5 ease of use 0.0/5 support 59 integrations
Visit Profile
Noovy
Noovy
5.0/5 from 27 reviews

What hoteliers love

Ease of Use 90% positive

The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little... The software's user-friendly interface and ease of training for new employees are frequently mentioned, making it suitable even for those with little technical background.

Channel Connectivity 90% positive

HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating chann... HotelConnect's direct connectivity with OTAs like Booking.com and Expedia is seen as a major advantage, simplifying distribution and eliminating channel manager costs.

All-in-One Functionality 88% positive

Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reduc... Users appreciate that HotelConnect combines PMS, Channel Manager, Booking Engine, Revenue Management, and Guest Communication into one platform, reducing the need for multiple systems and lowering costs.

Where hoteliers push back

Revenue Management 43% negative

Features related to revenue management, including detailed reporting tools and rate calendars, are appreciated for helping optimize hotel revenue.

Translation Issues 100% negative

There are some mentions of translation issues, particularly in languages other than English, causing minor inconveniences.

Ranks higher for

X-Large (200+ rooms) #15 vs #24
Branded / Chain #33 vs #43
Airport/Conference Hotels #21 vs #44
Other #29 vs #44

Unique capabilities

Channel Manager Multi-currency Multi-lingual Booking Engine Native Email Marketing
4.6/5 ease of use 4.7/5 support 40 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 3.0 (+2)
Ease of Use Noovy 4.6 vs 3.0 (+1.6)
Customer Support Noovy 4.7 vs 0.0 (+4.7)
Value for Money Noovy 4.7 vs 4.0 (+0.7)
Onboarding Noovy 4.5 vs 3.0 (+1.5)

Frequently Asked Questions About 5Stelle HMS vs Noovy

Can 5Stelle HMS replace Noovy?

It depends on your requirements. 5Stelle HMS and Noovy share many core Hotel Management Software features, but each has unique capabilities. 5Stelle HMS offers 59 verified integration partners, while Noovy offers 40. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy leads in ease of use at 4.7/5 vs 3.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do 5Stelle HMS or Noovy offer a free plan?

5Stelle HMS: No. Noovy: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank 5Stelle HMS and Noovy?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. 5Stelle has an HT Score of 0 and Noovy has 64. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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