eviivo Suite™ HMS vs. Noovy:
Which Is Right for You?

The Decision

As a hotelier evaluating hotel management software, your goal is to choose a platform that simplifies operations, boosts revenue, and enhances guest experiences. eviivo Suite™ by eviivo addresses the needs of independent and small-scale properties, especially in the UK and Europe, while Noovy aims to serve modern hoteliers seeking an all-in-one, cost-effective solution. Both products meet core management needs but diverge in features, user experience, and market presence.

Given that eviivo has a significantly larger review base with recent feedback and a higher overall rating, it’s currently the more trusted choice for most hoteliers. But does it suit your specific property profile and operational priorities?

Is eviivo Suite™ or Noovy Better for Hotels?

eviivo’s strength lies in its long-standing presence and extensive feature set tailored for independent accommodations like B&Bs, inns, and smaller hotels. It offers 54 shared and unique features, including guest feedback management, website development, and ancillary revenue tracking, which are absent in Noovy.

Noovy’s approach centers on simplicity and automation, integrating PMS, channel management, booking engine, and revenue tools into one platform with a focus on user-friendliness. It offers fewer features overall—50 in total—but emphasizes ease of use and efficiency, especially for boutique and branded hotels.

The decision hinges on whether you prioritize a feature-rich platform with proven reliability or a streamlined system designed for rapid operation. Do you need extensive customization and integrations, or is simplicity and quick onboarding more critical?

Noovy vs eviivo: Which Should Your Hotel Choose?

If your hotel primarily needs a tried-and-true system with broad regional adoption, especially if you operate in the UK or Europe serving bed & breakfasts, inns, or independent properties, eviivo is the clear choice. Its reviews highlight its ease of use, excellent support, and proven ability to increase operational efficiency, demonstrated by a 191 review count and recent feedback.

Conversely, if your hotel is a modern boutique or branded property seeking an all-in-one solution that combines PMS, channel management, booking, and revenue management at a competitive price (€5 per room/month), Noovy might appeal. Its reviews—though fewer, with 21 total and recent feedback—emphasize ease, reliability, and a positive support experience.

In short, choose eviivo if your focus is on reliability, extensive features, and a mature platform; opt for Noovy if you prefer a sleek, cost-effective, integrated system with quick onboarding.

Is eviivo Suite™ or Noovy Easier to Use?

eviivo scores a solid 4.48/5 for ease of use, with reviews praising its intuitive interface for booking, billing, and reporting. The onboarding process is generally smooth, reflected in a 4.38/5 rating, though some users note the interface could be more modern, and support chat can sometimes be inconsistent.

Noovy edges slightly ahead with a 4.62/5 rating, with users finding it remarkably user-friendly, fast, and straightforward, especially for small teams. Support is highly rated at 4.71/5, and users emphasize that the platform's simplicity reduces training time and operational complexity.

Edge: Noovy.

Which Has Better Features: eviivo or Noovy?

eviivo offers 54 features, including guest feedback management, website building, shift planning, employee messaging, and gift vouchers—many of which are absent in Noovy. Its unique features support diverse operational needs, especially for independent hotels aiming to grow direct bookings and manage guest relations.

Noovy, with 50 features, consolidates PMS, channel management, booking engine, and revenue tools into a single platform, with standout features like rules-based room assignments, GDPR compliance, and integrated ID scanners. It simplifies operations by reducing the need for multiple systems.

While eviivo boasts more features overall, Noovy's core strength is its integration of essential tools into an easy-to-use interface. For comprehensive operations, eviivo has the edge.

Edge: eviivo.

Which Has Better Customer Support: eviivo or Noovy?

eviivo’s customer support is rated 4.57/5, with reviewers citing professionalism, quick problem resolution, and thorough training. However, some mention occasional chat support delays and room for improvement in communication.

Noovy has a slightly higher support rating of 4.71/5, with users describing support as friendly, fast, and very helpful. Given the limited number of reviews, support quality appears consistently high, and users appreciate the responsiveness.

Edge: Noovy.

Which Has More Integrations: eviivo or Noovy?

eviivo integrates with 32 verified partners, including major OTAs, channel managers, and revenue tools such as TripAdvisor, PriceLabs, and D-Edge. Shared integrations include Stripe and GuestRevu, but eviivo’s partner network is slightly smaller.

Noovy offers 40 verified integrations, including prominent OTA and PMS partners like Shiji Group, Revinate, and HotelTime. Its broader partner network provides more options for connecting your hotel to third-party tools.

Given the larger number of verified partners, edge: Noovy.

Which Do Hoteliers Rate Higher: eviivo or Noovy?

eviivo’s reviews span various segments, with only 4% rating it highly for luxury properties and 41% for bed & breakfasts. Recent reviews highlight operational ease but also mention interface limitations and support issues.

Noovy has a higher overall rating—5/5—based on 21 reviews, predominantly from boutique and city hotels. Users in recent feedback praise its user-friendliness and responsiveness.

Edge: Noovy.

How Much Do eviivo and Noovy Cost?

eviivo charges a base price of $700/month, with no free tier or trial info publicly available. Its pricing is typical for feature-rich platforms but may be a barrier for smaller properties.

Noovy offers a more affordable €5 per room per month, with no upfront implementation or trial fees, making it attractive for small, budget-conscious hotels.

If budget is a major concern, edge: Noovy.

What Type of Hotel Should Use eviivo?

• Hotels that serve independent travelers, B&Bs, inns, and small hotels in Europe or the UK.
• Properties prioritizing reliability and extensive regional support.
• Teams that need features like guest feedback, website development, and ancillary revenue tools.
• Hotels that handle complex channel management and multi-property operations.

Not ideal if you require an ultra-modern interface or are in regions where Noovy's presence is stronger.

What Type of Hotel Should Use Noovy?

• Boutique and city hotels aiming for a modern, integrated management system.
• Hotels that prioritize ease of onboarding and quick staff adoption.
• Properties seeking a cost-effective platform with core PMS, channel management, and booking tools.
• Hotels that want a system designed by hotelier-turned-developers, emphasizing automation.

Not ideal if you need a deeply regionalized platform or extensive customization options.

eviivo vs Noovy: The Bottom Line for Hotels

eviivo is a mature, feature-rich platform trusted by many independent properties, especially in Europe, with a robust support network and extensive integrations. Its larger review base and recent feedback make it the more reliable choice for hotels seeking proven stability and depth.

Noovy excels in simplicity, fast onboarding, and affordability, appealing to boutique hotels and modern hoteliers who want an all-in-one system that’s easy to operate. Its higher user satisfaction ratings and broader integrations make it a compelling choice for smaller, digitally-savvy properties.

If your hotel values reliability, regional support, and a broad feature set, go with eviivo. For a modern, budget-friendly, and streamlined management experience, Noovy is the better pick.