eviivo Suite™ HMS vs. Noovy:
Which Is Right for You?

Is eviivo Suite™ HMS by eviivo or Noovy by Noovy Better for Hotels?

Eviivo Suite and Noovy both target independent accommodation providers with comprehensive property management capabilities, but they diverge sharply in scale, feature depth, and market presence. Eviivo, with 245 verified reviews and 30 recent ones, scores 4.8 overall, reflecting broad adoption among small to medium hotels, B&Bs, and vacation rentals across 22 countries. Noovy, newer with 27 reviews and zero recent ratings, holds a perfect 5.0 but with less market penetration and fewer recent user experiences.

Both systems centralize reservations, channel management, and guest communication to reduce manual work and improve revenue management. Eviivo excels with a robust automation toolkit and diverse integrations, while Noovy offers tighter all-in-one integration with features like automated payments and web-based check-in. The choice depends on property complexity, size, and required integrations.

eviivo Suite™ HMS by eviivo vs Noovy by Noovy: Which Should Your Hotel Choose?

If your property is a small to medium-sized independent hotel, B&B, or vacation rental seeking a mature, widely-adopted system with extensive OTA synchronization, select eviivo. Its 245 reviews, including 30 recent ones averaging 4.4 stars, demonstrate sustained satisfaction and operational reliability. Eviivo fits properties requiring advanced automation, guest feedback management, and multi-property control, as evidenced in the case studies of hotels growing from a dozen to over 200 rooms.

If you operate a boutique or city center hotel valuing a modern, tightly integrated all-in-one system with automated payments and streamlined guest check-in, Noovy is suitable. Despite having fewer reviews (27, none recent), it maintains a 5.0 rating and strong support scores. Noovy's unique features like rules-based room assignments and ID scanning appeal to properties with more complex front desk workflows. However, the limited recent review volume suggests caution for very large or rapidly scaling hotels.

Is eviivo Suite™ HMS by eviivo or Noovy by Noovy Easier to Use?

Eviivo and Noovy score similarly on ease of use—4.5 versus 4.7 respectively—and onboarding, 4.4 and 4.5. Reviews for eviivo highlight intuitive navigation and fast front desk training: "Our desk training is super fast as eviivo is so intuitive," reflecting time savings for staff. Noovy users praise its friendly and visual interface with quick learning curves: "Training new employees is incredibly easy." However, Noovy users occasionally note confusion with complex functionality and desire more training.

Staff adoption is strong for both, but eviivo's larger user base provides more shared user experiences confirming usability across diverse teams. Noovy's fewer reviews limit confidence in broad ease of use but customers report positive onboarding and support during adoption.

Edge: Even.

Which Has Better Features: eviivo Suite™ HMS by eviivo or Noovy by Noovy?

Eviivo offers 54 features including 8 unique ones: website development, guest feedback management, guest app, shift planning, employee messaging, ancillary revenue tracking, SOC2 compliance, and gift vouchers. These empower hotels to customize branding, engage guests pre- and post-stay, and manage staff schedules—all critical for multi-department operations in boutique hotels and resorts.

Noovy provides 50 features with 4 unique capabilities: point of sale, rules-based room assignments, GDPR compliance, and integrated ID & passport scanning. The POS integration supports hotel restaurants or bars, a workflow eviivo lacks. Rules-based room assignments automate room allocation based on preferences or restrictions, streamlining front desk operations. GDPR compliance and ID scanning enhance legal and security protocols, especially important in EU markets.

Eviivo’s unique features support revenue growth and operational control beyond core PMS functions, while Noovy’s exclusives focus on front desk efficiency and regulatory compliance.

Edge: eviivo Suite™ HMS by eviivo.

Which Has Better Customer Support: eviivo Suite™ HMS by eviivo or Noovy by Noovy?

Noovy leads in customer support ratings with a 4.8 overall and 4.5 onboarding score versus eviivo’s 4.5 and 4.4. Noovy users emphasize fast, friendly, and reliable support: "Rabiu is always there to assist me and answer within the time needed." Eviivo reviewers also note responsive and knowledgeable assistance but mention inconsistencies and difficulty reaching agents, especially during forced system transitions, which caused significant revenue loss for some users.

Noovy’s smaller user base and no recent reviews could mean current support quality is untested at scale. Eviivo’s extensive experience handling thousands of customers provides a breadth of support scenarios, though some dissatisfaction remains.

Edge: Noovy by Noovy.

Which Has More Integrations: eviivo Suite™ HMS by eviivo or Noovy by Noovy?

Noovy has 41 verified integrations, 17% more than eviivo’s 35. Both share 8 common partners, including RoomPriceGenie, Asksuite, Easyway, GuestRevu, Omniboost, Stripe, MARA Solutions, and Customer Alliance, covering rate management, guest communication, and payment processing.

Eviivo integrates exclusively with platforms like Hotelchamp, Tripadvisor, eRevMax, D-Edge, Duve, PriceLabs, and CheKin, beneficial for hotels seeking advanced revenue management and OTA exposure.

Noovy’s unique partners include SiteMinder, Revinate, Shiji Group, Bookassist, and Omnibees, advantageous for hotels needing robust channel management and guest engagement in broader global markets, including Asia Pacific and Middle East.

Hotels with complex distribution strategies or those valuing deep OTA connectivity may prefer Noovy’s wider integration ecosystem, while properties prioritizing revenue optimization and guest feedback may favor eviivo’s network.

Edge: Noovy by Noovy.

Which Do Hoteliers Rate Higher: eviivo Suite™ HMS by eviivo or Noovy by Noovy?

Overall ratings show eviivo at 4.8/5 across 245 reviews and Noovy at 5.0/5 across 27 reviews. However, eviivo’s 30 recent reviews average 4.4, indicating slightly lower but stable satisfaction, while Noovy has no recent reviews, limiting confidence in current performance.

Segment ratings favor eviivo in Bed & Breakfast & Inns (4.7 from 133 reviews) and Vacation Rentals (4.7 from 56 reviews) where Noovy has fewer than 5 reviews. Noovy excels in Boutique (4.9 from 17 reviews) and City Center Hotels (5.0 from 17 reviews), sectors where eviivo also scores well (4.8).

For limited service and budget hotels, eviivo holds a 4.9 average from 36 reviews, while Noovy has 4.9 from 9. High-volume segments like airport/conference hotels rate Noovy at a perfect 5.0 (9 reviews) versus eviivo’s 4.8 (31 reviews).

Given eviivo’s volume and recency, its ratings are more representative for small to medium independent properties. Noovy’s high ratings are promising but based on limited and older data.

Edge: Even.

How Much Do eviivo Suite™ HMS by eviivo and Noovy by Noovy Cost?

Eviivo charges a base price of $700 with no monthly flat or per-room fees and no implementation fees. Noovy’s base price is $600, similarly without monthly or per-room fees or implementation charges. Neither product offers a free trial.

Both products’ pricing models rely on a fixed base cost, which may suit properties wanting predictable expenses. However, neither breaks down pricing per room or per transaction, so buyers should inquire about total cost of ownership based on property size and booking volumes.

What Type of Hotel Should Use eviivo Suite™ HMS by eviivo?

• Hotels that operate across multiple independent properties or growing portfolios, as eviivo supports multi-property management with scalable automation.
• Teams needing advanced guest engagement tools like a guest app and feedback management to improve guest satisfaction and repeat bookings.
• Properties seeking robust OTA synchronization with over 35 verified integrations, including Tripadvisor and D-Edge, for broad channel distribution.
• Hotels requiring detailed reporting and ancillary revenue tracking to monitor and optimize performance.
• Properties valuing workforce management features such as shift planning and employee messaging.

Not ideal if:

• Your hotel requires integrated point-of-sale or rules-based room assignment features.
• You need GDPR compliance and integrated ID scanning out-of-the-box.
• Your property demands the most modern interface aesthetics and fewer rigidity in website templates.

What Type of Hotel Should Use Noovy by Noovy?

• Boutique and city center hotels wanting a unified all-in-one system combining PMS, channel manager, booking engine, and revenue management.
• Properties that prioritize automated payment processing and web-based guest check-in to reduce front desk workload.
• Hotels operating in regions benefiting from Noovy’s strong integration partners like SiteMinder and Revinate.
• Teams requiring tools for regulatory compliance such as GDPR and integrated ID & passport scanning.
• Hotels with on-site food and beverage services needing built-in point-of-sale capabilities.

Not ideal if:

• You manage a large or multi-property portfolio requiring mature automation and guest feedback tools.
• Your team requires extensive documented case studies and long-term user experience to validate system reliability.
• You need highly customizable website templates and branding controls.

eviivo Suite™ HMS by eviivo vs Noovy by Noovy: The Bottom Line for Hotels

Eviivo Suite and Noovy both offer comprehensive hotel management systems tailored to independent properties but differ fundamentally in maturity, feature focus, and market footprint. Eviivo emphasizes scalable automation, broad OTA integration, and operational control for small to medium portfolios, while Noovy concentrates on integrated payment automation and front desk efficiency for boutique and city center hotels.

Choose eviivo if you want a proven system with long-standing customer success stories, extensive reporting, guest engagement tools, and over 245 reviews confirming usability and stability. Its unique features in guest apps, shift planning, and ancillary revenue tracking facilitate growth and operational sophistication.

Choose Noovy if you prioritize a modern all-in-one platform with strong payment automation, integrated ID scanning, and GDPR compliance, especially for boutique hotels or city center properties. Its higher customer support ratings and unique POS integration suit properties aiming to consolidate technology stacks and enhance front desk workflows.

The choice hinges on your property’s size, operational complexity, and feature priorities, with eviivo better for multi-property growth and Noovy for integrated simplicity and compliance.