AeroGuest Check-in vs. Zaplox Self-service Kiosk: Which Is Right for You?

Updated May 16, 2026  ·  16 verified reviews analyzed

TLDR

We analyzed 16 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

AeroGuest shines in ease of use and customer support , with exclusive features like Hotel Website Check-in Portal.

Zaplox shines , with exclusive features like Mobile App and Mobile Checkin.

See the full breakdown below ↓

How Does AeroGuest Check-in Compare to Zaplox Self-service Kiosk?

Side-by-side ratings based on 16 verified hotelier reviews on HTR.

HTScore
0
0
Likelihood to Recommend
94%
80%
Ease of Use
4.7/5
4.2/5
Customer Support
4.8/5
3.0/5
Value for Money
4.6/5
3.2/5
Starting Price From $400/mo Contact sales
Verified Reviews 13 3

AeroGuest vs Zaplox: Rankings by Hotel Segment

How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment AeroGuest AeroGuest Zaplox Zaplox
Small (10-24 rooms) #15 1 reviews #23 0 reviews
Mid-Size (25-74 rooms) #8 9 reviews #13 3 reviews
Large (75-199 rooms) #17 1 reviews #21 0 reviews
X-Large (200+ rooms) #11 2 reviews #15 0 reviews

By Property Type

Segment AeroGuest AeroGuest Zaplox Zaplox
Boutique #7 10 reviews #14 2 reviews
Luxury #11 5 reviews #17 0 reviews
Branded / Chain #19 1 reviews #12 3 reviews
Extended Stay #16 0 reviews

By Region

Segment AeroGuest AeroGuest Zaplox Zaplox
North America #12 0 reviews #11 0 reviews
Europe #8 12 reviews #14 2 reviews
Asia Pacific #11 1 reviews
Middle East #8 1 reviews

How Much Do AeroGuest Check-in and Zaplox Self-service Kiosk Cost?

Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

AeroGuest AeroGuest Zaplox Zaplox
Starting Price From $400/mo

Which Features Does AeroGuest Check-in Have That Zaplox Self-service Kiosk Doesn't (and Vice Versa)?

According to HTR's product database, AeroGuest Check-in and Zaplox Self-service Kiosk share 8 features. Here are the key differences — features one has that the other lacks.

Feature AeroGuest AeroGuest Zaplox Zaplox
Document & Passport Scanning
Door Lock Integration
Easy Room Selection
ID Verification
Keyless Entry
Mobile App
Mobile Checkin
Notifications
Pre-arrival Upselling & Upgrades
Pre-regisration info collection
Remote Checkin
Whitelabel Capability

Showing top differences. 16 more features differ between these products.

AeroGuest vs Zaplox: The Bottom Line

AeroGuest
AeroGuest
4.7/5 from 13 reviews

Ranks higher for

Large (75-199 rooms) #17 vs #21
Mid-Size (25-74 rooms) #8 vs #13
Small (10-24 rooms) #15 vs #23
X-Large (200+ rooms) #11 vs #15

Unique capabilities

Easy Room Selection Pre-arrival Upselling & Upgrades Door Lock Integration ID Verification Document & Passport Scanning
4.8/5 ease of use 4.8/5 support 26 integrations
Visit Profile
Zaplox
Zaplox
4.0/5 from 3 reviews

Ranks higher for

Branded / Chain #12 vs #19
Resorts #16 vs #18
US #9 vs #13

Unique capabilities

Whitelabel Capability Notifications Keyless Entry Remote Checkin Mobile App
4.2/5 ease of use 3.0/5 support 17 integrations
Visit Profile

Where the ratings diverge most

Overall Rating AeroGuest 5.0 vs 4.0 (+1)
Ease of Use AeroGuest 4.8 vs 4.2 (+0.6)
Customer Support AeroGuest 4.8 vs 3.0 (+1.8)
Value for Money AeroGuest 4.7 vs 3.3 (+1.5)
Onboarding AeroGuest 4.6 vs 2.8 (+1.9)

Frequently Asked Questions About AeroGuest Check-in vs Zaplox Self-service Kiosk

Can AeroGuest Check-in replace Zaplox Self-service Kiosk?

It depends on your requirements. AeroGuest Check-in and Zaplox Self-service Kiosk share many core Contactless Check-in features, but each has unique capabilities. AeroGuest Check-in offers 26 verified integration partners, while Zaplox Self-service Kiosk offers 17. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. AeroGuest Check-in leads in ease of use at 4.7/5 vs 4.2/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do AeroGuest Check-in or Zaplox Self-service Kiosk offer a free plan?

AeroGuest Check-in: No. Zaplox Self-service Kiosk: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank AeroGuest Check-in and Zaplox Self-service Kiosk?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. AeroGuest has an HT Score of 0 and Zaplox has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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