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Zaplox Self-service Kiosk
4.0 (3 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Zaplox Self-service Kiosk
Unranked in Contactless Check-in
Web-based Lobby Kiosk for Self-Service Check-In and Checkout
83% recommended by 8 hotels
Zaplox has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Zaplox?
Founded in 2010 | Headquarters in Sweden, New York | 19 employees
Zaplox Self-service Kiosk is a web-based application designed to streamline hotel front desk operations by enabling guests to check in, check out, and manage their stay independently. This software can be operated on almost any tablet-based hardware with a touch interface, making it versatile and easy to implement. Integrated with leading Property Management Systems (PMS) and lock systems, it supports both mobile keys and keycards, ensuring compatibility regardless of your hotel's existing lock technology. By allowing guests to skip lines and access 24/7 self-service, it reduces front desk workload, enabling staff to focus on other tasks, ultimately enhancing overall operational efficiency and guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Zaplox products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Zaplox Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Zaplox Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Zaplox
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Zaplox's Provided Description:
"Reduce front desk workload and relocate staff to focus on other tasks! Guests will appreciate skipping the lines and 24/7 availability for check-in, and at departure, the kiosk can be used for check out and to review and pay for additional room charges. Zaplox Self-service Kiosk is a web-based application and can run on almost any type of tablet-based hardware with a touch interface. Integrated with leading PMS and lock systems and works regardless of whether your hotel has a mix of mobile access locks and keycards. Zaplox Kiosk supports mobile keys, which enables the guest to use his or her phone to open the hotel door."
FAQs
Zaplox doesn’t have any screenshots available
Zaplox Self-service Kiosk Alternatives
Not sure if Zaplox is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:
Capabilities
Zaplox doesn’t have any benefits or use cases available
Features
Pre-Arrival & Check-in
4/5 features
Information Collection
4/5 features
Translations
4/5 features
Payments & Authorization
4/5 features
Mobile Key
4/5 features
Upgrades & Upselling
4/5 features
Other
1/1 features
Zaplox Reviews Summary
Ease of Use
4.2/5
Customer Support
3.0/5
ROI
3.2/5
Implementation
2.8/5
Recommended by
Achievements
This vendor's trending score is rising, Zaplox Self-service Kiosk is the #23 most trending product in the Contactless Check-in category (out of 86) and the #1504 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreZaplox’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Zaplox Pricing
Pricing Available By Request
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Compare Zaplox to Top Alternatives
Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.
Guest Experience. Hotel Operations. Seamlessly Magical.
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Hotelier Rating
Looking for specific info?
8
Overall easy to use
Reception responsible from 75-99 room Branded Hotel in Bangkok (Thailand)
Verified
4 years ago
-Simplifying not having staff 24 hours.
-Good support; communication and resolving problems are often easy.
-Modern devices fitting well in the surrounding.
Thailand
Thailand
Reception responsible
Mid-Sized Hotel
8
Stable and smooth check in
Front of House Manager from 75-99 room Boutique in Copenhagen (Denmark)
Verified
5 years ago
Is stable and easy to use
Free up time for front line workers which help on the overall service and guest experience
Denmark
Denmark
Front of House Manager
Mid-Sized Hotel
8
I see Zaplox as a great vendor in it's field with a serious productline.
Head of IT from 75-99 room Boutique in Copenhagen (Denmark)
Verified
5 years ago
Self-service Kiosk and Mobile Key App
The benefit on these two products is definitely a reduced check in line at the reception in the high season.
The Mobile Key App is very popular in our Hostel
Denmark
Denmark
Head of IT
Mid-Sized Hotel
- 1
It looks like Zaplox is not recommended by any hotels
Check out the top 10 most recommended Zaplox alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Zaplox is a great solution for hotels looking for the best experience in the Low Touch / Touchless side of the business. Zaplox works well in all kinds of devices and is focused on giving the travelers control of their stay.
Showing all answers to: "What does this product or service do well?"
Zaplox is a great solution for hotels looking for the best experience in the Low Touch / Touchless side of the business.
Zaplox works well in all kinds of devices and is focused on giving the travelers control of their stay.
Zaplox is a great product that allows hotels to replace their key cards and create revenue-generating offers tailored specifically to guests. Without key cards, hotels can reduce their plastic waste and provide convenient guest services via a mobile app. Zaplox products give guests direct access to services that allow hotel staff to free up their time to engage more with guests.
Question:
What differentiates this product or service from the competition?
Answer:
Zaplox has a great design and capabilities alongside being an innovative company. We had been working with Zaplox for many years and it has always been a pleasure to work with such highly motivated team.
Showing all answers to: "What differentiates this product or service from the competition?"
Zaplox has a great design and capabilities alongside being an innovative company.
We had been working with Zaplox for many years and it has always been a pleasure to work with such highly motivated team.
Zaplox does a great job of keeping guests secure. Additionally, it works with hotels that already have their own app as well as with hotels that do not have their own unique hotel app-- making it convenient for both you and your guests to use.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Zaplox and Oracle Hospitality have partnered together for many to create innovation solution, powered by great integrations. Now, more than ever before with the rise of the NEW NEXT solutions such as Zaplox are needed to help the industry recover.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Zaplox and Oracle Hospitality have partnered together for many to create innovation solution, powered by great integrations. Now, more than ever before with the rise of the NEW NEXT solutions such as Zaplox are needed to help the industry recover.
If you’re considering investing in Zaplox, take a look at all their different products to find out which one works best for your hotel. From Zaplox SDK to Zaplox Premium, find out which of their products can make the most impact on your hotel from a guest and staff perspective.
Recommended by
Fabricio Titiro
Principal Product Manager - Integrations
@
Oracle Hospitality
Lola Feiger
Director of Marketing
@
ALICE
Fabricio Titiro
Principal Product Manager - Integrations
@
Oracle Hospitality
Lola Feiger
Director of Marketing
@
ALICE
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Support
Unverified
Zaplox has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Support Not Verified
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2026
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Ease of Use
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