Zaplox Self-service Kiosk

4.0 (3 REVIEWS)

HT Score icon
HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Zaplox Self-service Kiosk

Unranked in Contactless Check-in

Web-based Lobby Kiosk for Self-Service Check-In and Checkout

Zaplox has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is Zaplox?

Founded in 2010 | Headquarters in Sweden, New York | 19 employees
Zaplox Self-service Kiosk is a web-based application designed to streamline hotel front desk operations by enabling guests to check in, check out, and manage their stay independently. This software can be operated on almost any tablet-based hardware with a touch interface, making it versatile and easy to implement. Integrated with leading Property Management Systems (PMS) and lock systems, it supports both mobile keys and keycards, ensuring compatibility regardless of your hotel's existing lock technology. By allowing guests to skip lines and access 24/7 self-service, it reduces front desk workload, enabling staff to focus on other tasks, ultimately enhancing overall operational efficiency and guest satisfaction.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Zaplox products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Zaplox

FAQs

profile-empty-state.svg

Zaplox doesn’t have any screenshots available

Zaplox Self-service Kiosk Alternatives

Not sure if Zaplox is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:

Features

Pre-Arrival & Check-in

4/5 features

Information Collection

4/5 features

Translations

4/5 features

Payments & Authorization

4/5 features

Mobile Key

4/5 features

Q4 '26 Contactless Check-in Survey Insights

Is Zaplox a good fit for your hotel?

Small
94% (132)
#1 of 10

Duve is a top Contactless Check-in pick among small hotels on HotelTechReport, praised for allowing guests to complete pre-check-in online and upload necessary documents, making the reception process smoother and faster. Hoteliers appreciate how it enables effective communication and upselling opportunities without added hassle.

Mid-sized
95% (1,044)
#1 of 9

Canary Technologies is a top Contactless Check-in pick among mid-sized hotels on HotelTechReport, praised for its mobile check-in feature, which "makes the arrival process smoother and more efficient for both our guests and our front desk team." This capability streamlines operations and enhances guest satisfaction.

Large
96% (285)
#1 of 7

Canary Technologies is a top Contactless Check-in pick among large hotels on HotelTechReport, noted for its ability to streamline the check-in process and enhance operational efficiency. Hoteliers appreciate that guests can complete check-ins from their mobile devices, which significantly reduces wait times and minimizes congestion at the front desk.

City Center Hotels
95% (385)
#1 of 12

Canary Technologies is a top Contactless Check-in pick among city center hotels on HotelTechReport, thanks to its streamlined digital check-in process that significantly reduces front desk congestion. Hoteliers appreciate how guests can complete everything from their devices before arrival, enhancing the overall experience and saving time for staff.

Boutique Hotels
95% (756)
#1 of 11

Canary Technologies is a top Contactless Check-in pick among boutique hotels on HotelTechReport, praised for its ability to streamline the guest check-in process by enabling pre-registration and secure ID verification before arrival. This not only saves valuable time for both staff and guests but also enhances the overall arrival experience.

Luxury Hotels
95% (579)
#1 of 11

Canary Technologies is a top Contactless Check-in pick among luxury hotels on HotelTechReport, praised for its ability to expedite check-ins through a secure mobile process, allowing guests to complete all necessary documentation in advance. This streamlining significantly reduces wait times at the front desk, enhancing the overall guest experience.

Europe
93% (240)
#1 of 11

Duve is a top Contactless Check-in pick among small hotels in Germany on HotelTechReport, with its online check-in feature enabling guests to complete registration before arrival, greatly reducing workload at the front desk. Hoteliers appreciate that “the guests can fill up the form and details prior to arriving at the hotel,” allowing staff to focus more on personalized service.

North America
95% (1,363)
#1 of 5

Canary Technologies is a top Contactless Check-in pick among North America on HotelTechReport, praised for its mobile check-in feature which allows guests to complete their check-in process and provide ID and credit card information securely before arrival, enabling faster and smoother arrivals at the hotel.

Asia Pacific
93% (28)
#1 of 4

Canary Technologies is a top Contactless Check-in pick among Asia Pacific on HotelTechReport, praised for enabling guests to complete pre-registration online, allowing them to bypass traditional check-in procedures and letting hotel staff focus on delivering a personal welcome.

Full 2026 Contactless Check-in Survey Findings

Create Free Account

Join 1.5M+ hoteliers making data-driven decisions

OR
Already have an account? Log in

By proceeding you agree to our Terms of Service and Privacy Policy

Free AI-Powered Report

Want to find out if Zaplox Self-service Kiosk is a good fit for your hotel?

Get a free AI analyst report with ranked recommendations, real operator reviews, and pricing benchmarks tailored to your property.

Takes 2 min · No credit card needed

Click to unlock

Zaplox Reviews Summary

4.0
Very Good
Ease of Use
4.2/5
Customer Support
3.0/5
ROI
3.2/5
Implementation
2.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Zaplox Self-service Kiosk is the #24 most trending product in the Contactless Check-in category (out of 89) and the #886 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Zaplox’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Zaplox Pricing

Pricing Available By Request

Zaplox has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

Compare Zaplox to Top Alternatives

Duve - Online Check-in
Compare

Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.

View top Zaplox alternatives
Get recommendation Image
Want to find out if Zaplox is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Take the quiz

Zaplox Reviews

Hotelier Rating

Excellent
0
Very Good
3
Average
0
Poor
0
Terrible
0

Property Size

  • Mid-Sized (3)

Country

  • Denmark
    Denmark
    (2)
  • Thailand
    Thailand
    (1)

Region

  • Europe
    Europe
    (2)
  • Asia Pacific
    Asia Pacific
    (1)
8

Overall easy to use

Reception responsible from 75-99 room Branded Hotel in Bangkok (Thailand)

Verified
5 years ago
-Simplifying not having staff 24 hours. -Good support; communication and resolving problems are often easy. -Modern devices fitting well in the surrounding.
Country Thailand
Reception responsible
Mid-Sized Hotel
8

Stable and smooth check in

Front of House Manager from 75-99 room Boutique in Copenhagen (Denmark)

Verified
6 years ago
Is stable and easy to use Free up time for front line workers which help on the overall service and guest experience
Country Denmark
Front of House Manager
Mid-Sized Hotel
8

I see Zaplox as a great vendor in it's field with a serious productline.

Head of IT from 75-99 room Boutique in Copenhagen (Denmark)

Verified
6 years ago
Self-service Kiosk and Mobile Key App The benefit on these two products is definitely a reduced check in line at the reception in the high season. The Mobile Key App is very popular in our Hostel
Country Denmark
Head of IT
Mid-Sized Hotel
  • 1

Recommend empty

It looks like Zaplox is not recommended by any hotels

Check out the top 10 most recommended Zaplox alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Zaplox is a great solution for hotels looking for the best experience in the Low Touch / Touchless side of the business. Zaplox works well in all kinds of devices and is focused on giving the travelers control of their stay.

Question:

What differentiates this product or service from the competition?

Answer:

Zaplox has a great design and capabilities alongside being an innovative company. We had been working with Zaplox for many years and it has always been a pleasure to work with such highly motivated team.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Zaplox and Oracle Hospitality have partnered together for many to create innovation solution, powered by great integrations. Now, more than ever before with the rise of the NEW NEXT solutions such as Zaplox are needed to help the industry recover.

Fabricio Titiro Lola Feiger + 0 recommend
Recommended by
Fabricio Titiro
Fabricio Titiro Principal Product Manager - Integrations @ Oracle Hospitality
Lola Feiger
Lola Feiger Director of Marketing @ ALICE
Fabricio Titiro
Fabricio Titiro Principal Product Manager - Integrations @ Oracle Hospitality
Lola Feiger
Lola Feiger Director of Marketing @ ALICE
Are you a consultant or vendor that recommends Zaplox? Leave a recommendation

Zaplox Integrations

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Actabl
Actabl

92% recommended by 1782 hotels

Guest Messaging Software
+3 more
Mews
Mews

92% recommended by 1059 hotels

Property Management Systems
Stayntouch
Stayntouch

94% recommended by 273 hotels

Property Management Systems
Agilysys Hospitality Solutions
Agilysys Hospitality Solutions

79% recommended by 42 hotels

Property Management Systems
Mews
Mews

92% recommended by 1059 hotels

Property Management Systems
Oracle Hospitality
Oracle Hospitality

92% recommended by 613 hotels

Property Management Systems
Stayntouch
Stayntouch

94% recommended by 273 hotels

Property Management Systems
Vingcard
Vingcard

95% recommended by 143 hotels

Hotel Keyless Entry Systems
Infor
Infor

80% recommended by 82 hotels

Property Management Systems
Maestro PMS
Maestro PMS

88% recommended by 48 hotels

Property Management Systems

Support

Unverified

Zaplox has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

83%

Still gathering info?

Schedule a free 30-minute product demo consultation

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .


English (EN)
Terms of Use · Privacy Policy · Newsletter · About
Copyright © HotelTechReport 2026

Get Your Free AI Analyst Report

Custom recommendations tailored to your property

Ghostel icon
Trusted by
footer image 1 footer image 2 footer image 3 footer image 4 footer image 5 footer image 6 footer image 7

Let´s lookup your hotel information