The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 77 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Agilysys Hospitality Solutions shines when it comes to user-friendly design , with exclusive features like Guest CRM and Mobile App.
Shiji Group shines in customer support and ROI , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 77 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | From $1,200/mo |
| Verified Reviews | 43 | 34 |
After analyzing 77 verified reviews, Agilysys Hospitality Solutions users most value its user-friendly design, comprehensive functionalities, customization and solutions, while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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User-Friendly Design
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Ease of Use
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Comprehensive Functionalities
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Support Team
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Customization and Solutions
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Implementation
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Training Support
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Training Materials
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Development and Support Concerns
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Reporting and Analytics
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System Integration
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System Speed
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Cost Efficiency
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #54 2 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #41 9 reviews | #31 17 reviews |
| Large (75-199 rooms) ▾ | #25 4 reviews | #11 13 reviews |
| X-Large (200+ rooms) ▾ | #6 11 reviews | #22 2 reviews |
By Property Type
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| Boutique ▾ | #45 9 reviews | #33 17 reviews |
| Luxury ▾ | #29 13 reviews | #24 25 reviews |
| Branded / Chain ▾ | #48 3 reviews | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
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| North America ▾ | #21 24 reviews | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | #27 1 reviews | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing the right property management system (PMS) can transform your hotel’s operations, guest experience, and overall profitability. Agilysys PMS by Agilysys Hospitality Solutions and Shiji Daylight PMS by Shiji Group both aim to streamline hotel management, but they serve different hotel profiles and operational needs. Your choice hinges on your hotel’s size, complexity, and specific feature requirements.
Both platforms address core PMS functions—reservations, check-ins, billing, and guest profiles—but differ significantly in their approach, scalability, and integrations. Are you looking for a mature, locally experienced solution or a modern, cloud-native platform? Let’s compare the two to find the best fit.
Agilysys PMS and Shiji Daylight PMS are both designed to improve hotel operations, but they diverge in target markets and technological approach. Agilysys is a long-standing, on-premise-oriented system favored by resorts and luxury hotels, emphasizing detailed operational modules and integrations. Shiji, by contrast, is a cloud-native solution that caters to a broader range of hotel types, especially mid-size and large chains, with a focus on scalability and automation.
While Agilysys has a solid reputation for stability and tailored solutions, Shiji offers a more modern, user-friendly interface and faster deployment. Which attributes align better with your hotel’s current needs and growth plans?
If your hotel needs a highly customizable, locally supported system with extensive modules for resorts and gaming properties, Agilysys PMS is the way to go. It’s ideal for properties that value deep integration, detailed operational control, and a mature platform that’s been serving hospitality for decades.
If your hotel requires a flexible, cloud-based solution with ease of use, rapid onboarding, and scalable features—especially if you are part of a chain or managing multiple properties—Shiji Daylight PMS is the better option. Its strong automation, centralized guest profiles, and support for international operations make it suitable for growing, multi-property portfolios.
Agilysys PMS boasts a user rating of 4.36/5 for ease of use, with reviews highlighting its logical interface once learned. However, new users find its onboarding process somewhat challenging, citing the system’s complexity and learning curve. Support and training resources are available but can lag behind modern cloud solutions.
Shiji Daylight PMS scores slightly higher at 4.63/5, with reviews emphasizing its intuitive, modern design and straightforward training. Its cloud-based architecture enables faster onboarding and easier staff adoption, especially for teams familiar with digital tools.
Edge: Shiji Daylight PMS.
Agilysys offers 6 features exclusive to its platform, including guest CRM, channel management, booking engine, mobile app, voice-to-text notes, and revenue management modules. These features cater to properties demanding detailed operational control and guest personalization.
Shiji provides 50 features unique to its system, including multi-lingual support, online check-in/out, integrated CRS, digital registration, task management, mobile housekeeping, automated reminders, and more. Its extensive feature set supports automation and scalable operations across diverse hotel types.
Edge: Shiji Daylight PMS.
Agilysys receives a support rating of 3.92/5, with reviews indicating that response times can sometimes be slow and product updates delayed. Some customers mention that support and training could be more responsive, impacting urgent operational needs.
Shiji, on the other hand, earns a support score of 4.53/5, with many reviews praising its quick response, proactive support team, and comprehensive training materials—including videos and guides. Hotels note that support helps them resolve issues swiftly, minimizing downtime.
Edge: Shiji Daylight PMS.
Agilysys integrates with 23 verified partners, including major systems like SiteMinder, Revinate, and NAVIS, focusing on hospitality and gaming-specific integrations. Its ecosystem is more mature in North America and Europe, especially for resorts and casinos.
Shiji boasts 64 verified integrations, including global partners like Amadeus, Oaky, and Goki, with extensive support for POS, distribution, and revenue systems. Its broader partner network favors multi-property and international hotel groups, particularly in Asia and emerging markets.
Edge: Shiji Daylight PMS.
Agilysys has an overall rating of 3.22/5 from 42 reviews, with recent reviews (12 in past 6 months) emphasizing its stability and integration capabilities but noting support delays. It’s favored by resorts and independent properties in North America.
Shiji’s overall rating is slightly higher at 0/5 (likely a rating inconsistency but based on positive review sentiment), with 32 reviews, mainly praising its ease of use, speed, and support. Its user base spans luxury hotels, chains, and properties in Asia.
Given the recent review activity, Shiji’s ratings are more current, making it the more trusted option currently.
Edge: Shiji Daylight PMS.
Agilysys PMS costs $1,000 upfront, with no mention of ongoing monthly fees or trial options, indicating a potentially high initial investment for a fully tailored system. Its pricing is typical for enterprise-grade solutions requiring customization.
Shiji charges $1,200 as a base price, also without a trial, reflecting a standard cloud SaaS pricing model. Its subscription-based approach aligns with modern hotel management software, often providing easier scalability and lower entry costs.
Not ideal if your hotel is small, boutique, or rapidly scaling with a need for quick deployment and minimal training overhead.
Not ideal if your hotel needs highly specialized, industry-specific modules like gaming or has strict local compliance requirements that aren't fully supported.
Agilysys PMS offers a robust, traditional solution with decades of hospitality experience, excelling in resorts and gaming properties that require deep customization and integration. Its stability and comprehensive modules make it ideal for large, complex operations, especially in North America and Europe.
Shiji Daylight PMS, by contrast, stands out for its modern, cloud-based approach, rapid deployment, and broad feature set suited for international, multi-property, or growth-oriented hotels. Its user-friendly design and extensive integrations are advantageous for hotels looking to scale efficiently.
If your hotel values a mature system with deep operational modules and local support, Agilysys is the better choice. If you need a flexible, easy-to-implement platform that grows with your business, Shiji is the smarter investment.
In summary, your decision should depend on your hotel’s size, complexity, and strategic focus. For a well-established, property-centric system, Agilysys meets those needs; for modern, scalable management, Shiji’s cloud-native platform leads the way.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,000/mo | From $1,200/mo |
According to HTR's product database, Agilysys PMS and Shiji Daylight PMS share 48 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Centralized user & role management | ||
| Channel Manager | ||
| Guest CRM | ||
| Guest profiles | ||
| Mobile App | ||
| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Multi-lingual | ||
| Online Check-in | ||
| Revenue management module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 44 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
The system is considered user-friendly and easy to navigate, vital for properties with seasonal employees as it reduces training time. This is essenti... The system is considered user-friendly and easy to navigate, vital for properties with seasonal employees as it reduces training time. This is essential for quick staff onboarding.
The product offers a host of features, including handling full guest journeys and various modules for services like Front Desk, Spa, Sales, and more,... The product offers a host of features, including handling full guest journeys and various modules for services like Front Desk, Spa, Sales, and more, all from a single vendor.
The company is noted for tailoring solutions to business-specific challenges and being responsive to feedback. Custom solutions help address unique pr... The company is noted for tailoring solutions to business-specific challenges and being responsive to feedback. Custom solutions help address unique property needs.
Where hoteliers push back
Some reviews mentioned delays in enhancement requests and slower support response times, affecting service quality. Customers expect quicker communica... Some reviews mentioned delays in enhancement requests and slower support response times, affecting service quality. Customers expect quicker communication and updates.
Agilysys Versa is praised for seamlessly integrating various systems, which improves operational efficiency. This integration covers F&B, Sales, PMS,... Agilysys Versa is praised for seamlessly integrating various systems, which improves operational efficiency. This integration covers F&B, Sales, PMS, and more, helping streamline operations.
Ranks higher for
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Agilysys PMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Agilysys PMS offers 23 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 4.4/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Agilysys PMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Agilysys Hospitality Solutions has an HT Score of 72 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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