Akia vs. HiJiffy vs. Smart Host GmbH: Which is a Better Fit?

Compare Akia vs HiJiffy vs Smart Host Messaging

Akia

Akia

117 reviews
HiJiffy

HiJiffy

141 reviews
Smart Host GmbH

Smart Host Messaging

114 reviews

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Compare Akia vs HiJiffy vs Smart Host Messaging

Guest Messaging Software vendor comparison between Akia vs HiJiffy vs Smart Host Messaging. Find out which Guest Messaging Software is right for you based on realtime data from 372 verified hotelier reviews across 38 countries.

Akia

Akia

Ranked 9 (out of 74)

4.9
117 reviews
View profile
HiJiffy

HiJiffy

Ranked 3 (out of 74)

4.6
141 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 7 (out of 74)

4.7
114 reviews
View profile

Ratings Summary

HT Score

Akia

32 HTScore Icon

HiJiffy

87 HTScore Icon

Smart Host Messaging

82 HTScore Icon
Popularity

Akia

117 verified reviews

HiJiffy

141 verified reviews

Smart Host Messaging

114 verified reviews
Likelihood to Recommend

Akia

98%

HiJiffy

91%

Smart Host Messaging

94%
Ease of Use

Akia

4.9

HiJiffy

4.7

Smart Host Messaging

4.7
ROI

Akia

4.8

HiJiffy

4.3

Smart Host Messaging

4.4
Implementation

Akia

4.7

HiJiffy

4.4

Smart Host Messaging

4.6
Customer Support

Akia

4.9

Verified Customer Support

HiJiffy

4.6

Verified Customer Support

Smart Host Messaging

4.9

Verified Customer Support

Certificate of Excellence

Akia

HiJiffy

Smart Host Messaging

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Akia

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

HiJiffy

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Smart Host Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Akia
vs.
HiJiffy
vs.
Smart Host GmbH

Customers

Top 3 Segments

Akia

Boutiques - 23%
Resorts - 13%
Vacation Rentals & Villas - 12%

HiJiffy

Resorts - 18%
Luxury Hotels - 18%
City Center Hotels - 11%

Smart Host Messaging

Resorts - 22%
Luxury Hotels - 18%
Bed & Breakfast & Inns - 11%
Featured clients

Smart Host Messaging

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Akia Average Akia

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HiJiffy Average HiJiffy

Pricing Available By Request

Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Akia

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HiJiffy

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host Messaging

Pricing Available By Request
Smart Host GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Akia
vs.
HiJiffy
vs.
Smart Host GmbH

What Customers Are Saying

Most Recent Review

Akia

Akia makes it very easy to communicate with guests and collect feedback. A few clicks and done. Great software and highly recommend.

Owner

HiJiffy

HiJiffy makes things easier!

Receptionist from Troia (Portugal)

Smart Host Messaging

Direct marketing - targeted and successful

Geschäftsführer from Busum (Germany)
Most Positive Review

Akia

So easy!

Sales & Events Manager

HiJiffy

Useful, works perfectly

Marketing Manager

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)
Most Critical

Akia

Seamless Guest Servicing and Messaging

Property manager

HiJiffy

The Great Yosemite Review

Operations Manager

Smart Host Messaging

Good tool but needs improvement

Marketing from Pontresina (Switzerland)
References

Akia

Sandra Miller
Director of Sales and Marketing Glen Ivy Hot Springs

We currently require our guests to fill out a Health Screening Questionnaire during registration via text before ar...

HiJiffy

Roberto Martin
Digital Guest Experience Manager Grupo Piñero

HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these chal...

Smart Host Messaging

Smart Host GmbH doesn’t have any references available

General Info

Screenshots
Integrations

Akia

Property Management Systems (21) Hotel Management Software (9) Booking Engine (5)

HiJiffy

Property Management Systems (19) Booking Engine (16) Digital Marketing Agencies (10)

Smart Host Messaging

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)