HiJiffy
4.6 (81 REVIEWS)
Fandy, Anastasia, Rosie + 36 more experts recommend HiJiffy
Read RecommendationsHiJiffy
4.6 (81 REVIEWS)
Ranked 5 (out of 66) in Guest Messaging Software
The #1 Guest Communications Hub to boost revenue, tackle staff shortage and improve the customer experience.
92% recommended by 125 hotels
Accor, Leonardo Hotels, Pestana & 122 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, HiJiffy is the #3 most trending product in the Guest Messaging Software category (out of 66) and the #94 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHiJiffy has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Manage and reply to conversations
Create and manage campaigns
Centralise tickets and manage requests
Features
Unified Inbox
Multi-Channel
Automation
Upselling & Ancillaries
Task & Request Management
Surveys & Feedback
Reporting & Analytics
Compliance & Privacy
Digital Registration & Check-in
Pre-Stay
In-Stay & Post Stay
Back-Office
Artificial Intelligence
Pricing
Pricing Available By Request
HiJiffy has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
HiJiffy doesn’t have any case studies available
References
"HiJiffy has not only been able to answer thousands of common customer queries each day but also allowed us to learn what questions are most important to our guests. We have seen 80%+ in guest satisfaction and impressively generated a significant level of chat-based bookings."
"HiJiffy has not only been able to answer thousands of common customer queries each day but also allowed us to learn what questions are most important to our guests. We have seen 80%+ in guest satisfaction and impressively generated a significant level of chat-based bookings."
"Delivering instant responses to our guests while maintaining a personal and individual approach has been critical to step up our customer care. with HiJiffy's personalizable chatbot we are able to get closer to our guests and to improve our overall hospitality service."
"HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what's most important for us, our guests. Today HiJiffy is helping us to increase our bookings and exceed our guest's satisfaction."
"Delivering instant responses to our guests while maintaining a personal and individual approach has been critical to step up our customer care. with HiJiffy's personalizable chatbot we are able to get closer to our guests and to improve our overall hospitality service."
"HiJiffy has been the solution to be able to continue delivering unique experiences to our guests through these challenging times. We were able to automate repetitive tasks and help our in-house team to focus on what's most important for us, our guests. Today HiJiffy is helping us to increase our bookings and exceed our guest's satisfaction."
Featured Customers
Popularity by Segment
Size
55 | X-Large (200+ room)
37 | Large (75-199 room)
35 | Medium (25-74 room)
6 | Small (10-24 room)
3 | X-Small (1-9 room)
Type
46 | Luxury Hotels
42 | Resorts
30 | Boutiques
23 | Branded Hotels
19 | City Center Hotels
14 | Hostels
9 | RV Parks & Campgrounds
7 | Bed & Breakfast & Inns
5 | Limited Service & Budget Hotels
4 | Vacation Rentals & Villas
3 | Motels
2 | Airport/Conference Hotels
2 | Extended Stay & Serviced Apartments
Region
96 | Europe
21 | Asia Pacific
9 | North America
5 | South America
4 | Africa
2 | Oceania
1 | Middle East
Category
129 | Hotel Chatbots
81 | Guest Messaging Software
More Products by HiJiffy
81
Reviews
32
Expert Recommendations
Hotelier Rating
HiJiffy review
guest service agent from 500+ room in Chapel Hill (United States of America)
Excellent collaboration so far
Head of Commercial from 500+ room Hostel in Amsterdam (Netherlands)
The only problem with Hijiffy is that the property gets a lot of error messages when trying to contact the guest.
Manager from 25-49 room Hostel in Washington (United States of America)
Jiffy review
Reservations Agent from 500+ room Boutique in Midpines (United States of America)
Technical and human quality
Loyalty Strategy Manager from 500+ room in Palma (Spain)
Time saving
HM from 75-99 room Hostel in (Thailand)
Perfect
Direct Channel Specialist Manager from 500+ room in Palma (Spain)
Flexible, easy to implement, and powerful tool
Revenue and Distribution Executive from 200 to 499 room Luxury Hotel in (Thailand)
Hijiffy has helped us cut down our guest response times while also offering in depth analytics to improve customer relations.
Group Director of Content & Digital Marketing from 500+ room Branded Hotel in (Thailand)
Communicate respond
revenue from 200 to 499 room Luxury Hotel in Kunming (China)
Newsfeed
HiJiffy
3 months ago
HiJiffy Raises €3.8M and Expands to Germany
HiJiffy
4 months ago
HiJiffy Unveils New Brand Identity Reflecting the Most Advanced Conversational AI for Hotels
HiJiffy
5 months ago
HiJiffy Launches GPT-4 Powered Chatbot for Hotels
HiJiffy
7 months ago
Trends in Guest Communications in 2023
HiJiffy
9 months ago
HiJiffy Launches the First Voice Assistant 100% Specialised in Hospitality
HiJiffy
1 year ago
HiJiffy launches Aplysia, the first Guest Communications Operations System
Integrations
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