Compare ALICE Guest Services by Actabl vs TouchMenu vs Voice AI (By Crave Interactive)

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Compare ALICE Guest Services by Actabl vs TouchMenu vs Voice AI (By Crave Interactive)

Concierge Software vendor comparison between ALICE Guest Services by Actabl vs TouchMenu vs Voice AI (By Crave Interactive). Find out which Concierge Software is right for you based on realtime data from 671 verified hotelier reviews across 51 countries.

Ratings Summary

HT Score

ALICE Guest Services by Actabl

100

TouchMenu

77

Voice AI (By Crave Interactive)

unranked

Popularity

ALICE Guest Services by Actabl

646 verified reviews

TouchMenu

25 verified reviews

Voice AI (By Crave Interactive)

0 verified reviews

Likelihood to Recommend

ALICE Guest Services by Actabl

91%

TouchMenu

98%

Voice AI (By Crave Interactive)

0%

Ease of Use

ALICE Guest Services by Actabl

4.6

TouchMenu

5

Voice AI (By Crave Interactive)

0

ROI

ALICE Guest Services by Actabl

4.5

TouchMenu

4.9

Voice AI (By Crave Interactive)

0

Implementation

ALICE Guest Services by Actabl

4.4

TouchMenu

5

Voice AI (By Crave Interactive)

Not enough data available

Customer Support

ALICE Guest Services by Actabl

4.5

Verified Customer Support

TouchMenu

5

Verified Customer Support

Voice AI (By Crave Interactive)

0

Verified Customer Support

Certificate of Excellence

ALICE Guest Services by Actabl

TouchMenu

Voice AI (By Crave Interactive)

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

ALICE Guest Services by Actabl

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

In app translation
Service Recovery/Escalation
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Other

Voice AI (By Crave Interactive)

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Actabl

Actabl

vs.

TouchMenu

TouchMenu

vs.

Crave Interactive

Crave Interactive

Take recommendations quiz

Customers

Top 3 Segments

ALICE Guest Services by Actabl

Resorts - 32%

Boutiques - 15%

Luxury Hotels - 15%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Voice AI (By Crave Interactive)

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

ALICE Guest Services by Actabl

-

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Pricing Available By Request

Crave Interactive has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

ALICE Guest Services by Actabl

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

TouchMenu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Voice AI (By Crave Interactive)

Pricing Available By Request

Crave Interactive has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Custom Price Quote

Actabl

Actabl

vs.

TouchMenu

TouchMenu

vs.

Crave Interactive

Crave Interactive

1-click quote request

What Customers Are Saying

Most Recent Review

ALICE Guest Services by Actabl

Front Desk Worker

Front Desk Associate from Winter Haven (United States of America)

TouchMenu

The right partner!

Night manager

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any clients that have vouched for the product

Most Positive Review

ALICE Guest Services by Actabl

Making your life easier, having everything organized

Concierge

TouchMenu

Digital menu

Hotel manager

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any clients that have vouched for the product

Most Critical

ALICE Guest Services by Actabl

Incredible Product with Great Customization

Guest Expereience Manager of Eau Palm Beach Resort & Spa

TouchMenu

Digital menu

Hotel manager

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any clients that have vouched for the product

References

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

-

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any references available

General Info

Screenshots

Crave Interactive doesn't have any screenshots

Integrations

ALICE Guest Services by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

View all integrations (74)

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

Voice AI (By Crave Interactive)

Guest Messaging Software (4) Property Management Systems (4) Staff Collaboration Tools (4)

View all integrations (13)

Recent Company Updates

ALICE Guest Services by Actabl

Actabl Launches ProfitOwner: Real-Time Business Intelligence for Hotel Ownership Groups

Charlestowne Hotels Implements ProfitSword and Event Temple Integration to gain Real-Time Insight into Business and Group Sales Performance

-

Voice AI (By Crave Interactive)

Crave Interactive Announces Strategic Partnership with Book4Time to Boost Spa Bookings

Foxhills Club & Resort Elevates Guest Experience with Installation of Crave Interactive Tablets in All Rooms

Recent Articles

ALICE Guest Services by Actabl

10 Pieces of Actionable Hotel Technology Advice from Leading Execs

Hotel Technology is Poised for a Major Correction: Here's What You Need to Know

4 years ago

TouchMenu

TouchMenu doesn’t have any recent articles

Voice AI (By Crave Interactive)

Crave Interactive doesn’t have any recent articles

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