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ALICE

ALICE (Staff App)

Service Delivery & Optimization

62 reviews
Go to profile
SynergyMMS

SynergyMMS

Service Delivery & Optimization

1 reviews
Go to profile

HotelTechScore

94
  • Based in New York (United States)
  • Founded in 2013
  • 100 employees on Linkedin

HotelTechScore

63
  • Based in Bowling Green, OH
  • Founded in 1985
  • 20 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    93%
    (Based on 62 reviews)
  • Ease of Use
    4.7
    (Based on 62 reviews)
  • Return on Investment (ROI)
    4.6
    (Based on 62 reviews)
  • Customer Support
    4.6
    (Based on 62 reviews)
  • Implementation
    4.3
    (Based on 62 reviews)

User Ratings

  • Likelihood to Recommend
    100%
    (Based on 1 reviews)
  • Ease of Use
    5
    (Based on 1 reviews)
  • Return on Investment (ROI)
    5
    (Based on 1 reviews)
  • Customer Support
    5
    (Based on 1 reviews)
  • Implementation
    5
    (Based on 1 reviews)

Features & Services

  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Compensation Tracking
  • Mobile access on any device
  • In app translation
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Case Management
  • Message Routing

Features & Services

  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Compensation Tracking
  • Mobile access on any device
  • In app translation
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Case Management
  • Message Routing

Reviews

Most Recent

Chief Engineer from Boutique
Good to use for my maintenance team. Read full review

Most Positive

IT Manager from Branded
ALICE is an Incredible App and provides limitless functionality for our hotel Read full review

Most Critical

Chief Concierge from Boutique
There are no features that I like at this time Read full review

Reviews

Most Recent

Assistant Front Office Manager
Review of Synergy Task Tracking Read full review

Most Positive

Assistant Front Office Manager
Review of Synergy Task Tracking Read full review

Most Critical

Assistant Front Office Manager
Review of Synergy Task Tracking Read full review

References

Sylvie Fayolle General Manager Le Parker Meridien

Everybody is very happy to use it and finds it very intuitive to use. When all the employees of the hotel are...

Chirstopher Jett Managing Director Corigin Real Estate Group

The ALICE team has been exceptionally easy to work with. The system is already very customizable, but ALICE wo...

John David Agosto General Manager The Evelyn

I consider ALICE like a manager, like a coordinator; when I'm not here, the next day when I come in or when I...

References


    

Integrates with

Guest Room Tablets (1) Property Management Systems (4) Voice Activated Tech (1) Hotel Management System (1) Service Delivery & Optimization (1)

    

Integrates with

Voice Activated Tech (1) Hotel Management System (1) Property Management Systems (1) Guest Messaging Software (1)

Pricing

ALICE hasn’t shared pricing information. Be advised pricing may vary by customer, find references to gaurantee the best price.

Pricing

Implementation fee
$2501-$7500
Monthly subscription (/room/month)
Less than $3/room/month