ALICE

ALICE (Staff App)

Staff Collaboration & Task Management

63 reviews
Go to profile
SynergyMMS

SynergyMMS

Staff Collaboration & Task Management

1 reviews
Go to profile

HotelTechScore

94
  • Based in New York (United States)
  • Founded in 2013
  • 100 employees on Linkedin

HotelTechScore

63
  • Based in Bowling Green, OH
  • Founded in 1985
  • 20 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    93%
    (Based on 63 reviews)
  • Ease of Use
    4.7
    (Based on 63 reviews)
  • Return on Investment (ROI)
    4.6
    (Based on 63 reviews)
  • Customer Support
    4.6
    (Based on 63 reviews)
  • Implementation
    4.3
    (Based on 63 reviews)

User Ratings

  • Likelihood to Recommend
    100%
    (Based on 1 reviews)
  • Ease of Use
    5
    (Based on 1 reviews)
  • Return on Investment (ROI)
    5
    (Based on 1 reviews)
  • Customer Support
    5
    (Based on 1 reviews)
  • Implementation
    5
    (Based on 1 reviews)

Features & Services

  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Compensation Tracking
  • Mobile access on any device
  • In app translation
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Case Management
  • Message Routing

Features & Services

  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Compensation Tracking
  • Mobile access on any device
  • In app translation
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Case Management
  • Message Routing

Reviews

Most Recent

Chief Engineer from Boutique hotel
Good to use for my maintenance team. Read full review

Most Positive

IT Manager from Branded
ALICE is an Incredible App and provides limitless functionality for our hotel Read full review

Most Critical

Chief Concierge from Boutique hotel
There are no features that I like at this time Read full review

Reviews

Most Recent

Assistant Front Office Manager
Review of Synergy Task Tracking Read full review

Most Positive

Assistant Front Office Manager
Review of Synergy Task Tracking Read full review

Most Critical

Assistant Front Office Manager
Review of Synergy Task Tracking Read full review

References

Sylvie Fayolle General Manager Le Parker Meridien

Everybody is very happy to use it and finds it very intuitive to use. When all the employees of the hotel are...

Chirstopher Jett Managing Director Corigin Real Estate Group

The ALICE team has been exceptionally easy to work with. The system is already very customizable, but ALICE wo...

John David Agosto General Manager The Evelyn

I consider ALICE like a manager, like a coordinator; when I'm not here, the next day when I come in or when I...

References


    

Integrates with

Guest Room Tablets (1) Property Management Systems (4) Voice Activated Tech (1) Hotel Management System (1) Staff Collaboration & Task Management (1)

    

Integrates with

Voice Activated Tech (1) Hotel Management System (1) Property Management Systems (1) Guest Messaging Software (1)
User Breakdown
By chainscale
  • Economy
    15%
  • Midscale
    19%
  • Upscale
    35%
  • Luxury
    31%
By brand vs. independent
  • Independent
    49%
  • Brand
    51%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    6%
  • Boutique hotel
    26%
  • Branded
    1%
  • Budget Property
    0%
  • Casino
    6%
  • City Center Hotel
    2%
  • Extended Stay
    13%
  • Hostel
    6%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    18%
  • Resort
    9%
  • Vacation Rental
    13%
  • Villas
    0%
By experience level
  • < 4 years
    23%
  • 5-8 years
    29%
  • 9+ years
    48%
User Breakdown
By chainscale
  • Economy
    4%
  • Midscale
    17%
  • Upscale
    13%
  • Luxury
    66%
By brand vs. independent
  • Independent
    26%
  • Brand
    74%
By property type
  • Airport/ conference
    8%
  • Bed & Breakfast
    8%
  • Boutique hotel
    13%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    7%
  • City Center Hotel
    0%
  • Extended Stay
    17%
  • Hostel
    0%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    15%
  • Resort
    15%
  • Vacation Rental
    17%
  • Villas
    0%
By experience level
  • < 4 years
    20%
  • 5-8 years
    60%
  • 9+ years
    20%

Pricing

ALICE hasn’t shared pricing information. Be advised pricing may vary by customer, find references to gaurantee the best price.

Pricing

Implementation fee
$2501-$7500
Monthly subscription (/room/month)
Less than $3/room/month