Compare Alliants Concierge vs Guest Service vs TouchMenu

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Compare Alliants Concierge vs Guest Service vs TouchMenu

Concierge Software vendor comparison between Alliants Concierge vs Guest Service vs TouchMenu. Find out which Concierge Software is right for you based on realtime data from 76 verified hotelier reviews across 19 countries.

Ratings Summary

HT Score

Alliants Concierge

unranked

Guest Service

78

TouchMenu

77

Popularity

Alliants Concierge

23 verified reviews

Guest Service

28 verified reviews

TouchMenu

25 verified reviews

Likelihood to Recommend

Alliants Concierge

89%

Guest Service

98%

TouchMenu

98%

Ease of Use

Alliants Concierge

4.4

Guest Service

4.9

TouchMenu

5

ROI

Alliants Concierge

4.3

Guest Service

4.8

TouchMenu

4.9

Implementation

Alliants Concierge

4.5

Guest Service

4.7

TouchMenu

5

Customer Support

Alliants Concierge

4.7

Verified Customer Support

Guest Service

4.7

Verified Customer Support

TouchMenu

5

Verified Customer Support

Certificate of Excellence

Alliants Concierge

Guest Service

TouchMenu

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Alliants Concierge

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Guest Service

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

alliants

alliants

vs.

Guest Service

Guest Service

vs.

TouchMenu

TouchMenu

Take recommendations quiz

Customers

Top 3 Segments

Alliants Concierge

Resorts - 30%

Other - 13%

City Center Hotels - 9%

Guest Service

Resorts - 45%

Luxury Hotels - 29%

Branded Hotels - 11%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

Featured clients

Alliants Concierge

Guest Service

Guest Service doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Alliants Concierge

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TouchMenu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

alliants

alliants

vs.

Guest Service

Guest Service

vs.

TouchMenu

TouchMenu

1-click quote request

What Customers Are Saying

Most Recent Review

Alliants Concierge

Great Communication Tool

Chef Concierge, The Langham Chicago

Guest Service

Reception team

Front Office from (Turkey)

TouchMenu

The right partner!

Night manager

Most Positive Review

Alliants Concierge

The world's leading concierge diary, guest itinerary and messaging platform

Head Concierge

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

TouchMenu

Digital menu

Hotel manager

Most Critical

Alliants Concierge

Great Communication Tool

Chef Concierge, The Langham Chicago

Guest Service

Transforming Guest Experiences and Maximizing Revenue

Manager from (Turkey)

TouchMenu

Digital menu

Hotel manager

References

Alliants Concierge

Taylor Phillips
Front Office Manager Lyle

Stephanie W
Front of House Manager Nobu Hotel London Portman Square

Tim Weiland
General Manager The Alpina Gstaad

Guest Service

Guest Service doesn’t have any references available

-

General Info

Screenshots

Integrations

Alliants Concierge

Property Management Systems (4) Business Intelligence (3) Hotel CRM & Email Marketing (3)

View all integrations (11)

Guest Service

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)

View all integrations (4)

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

Recent Company Updates

Alliants Concierge

alliants doesn’t have any recent company updates

Guest Service

Guest Service doesn’t have any recent company updates

-

Recent Articles

Alliants Concierge

Space Tourism: Lessons from Companies on the Next Frontier

35 Things a Hotel Concierge Can Do for Your Guests

3 years ago

Guest Service

Guest Service doesn’t have any recent articles

TouchMenu

TouchMenu doesn’t have any recent articles

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