The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 56 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Allotz shines .
Exely shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.
Side-by-side ratings based on 56 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 56 |
After analyzing 56 verified reviews, Allotz users most value its , while Exely users highlight user interface, customer support, hotel operation efficiency. Click any theme to see what reviewers say.
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User Interface
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Customer Support
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Hotel Operation Efficiency
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Channel Management
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Customization and Reporting Features
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System Performance and Speed
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Mobile Application
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #23 16 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #17 15 reviews |
| Large (75-199 rooms) | — | #16 3 reviews |
| X-Large (200+ rooms) | — | #11 1 reviews |
By Property Type
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| Boutique ▾ | — | #22 13 reviews |
| Luxury ▾ | — | #20 11 reviews |
| Branded / Chain | — | #25 2 reviews |
| Extended Stay | — | #21 3 reviews |
By Region
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| North America | — | #22 2 reviews |
| Europe | — | #24 2 reviews |
| Asia Pacific ▾ | — | #6 28 reviews |
| Middle East ▾ | — | #7 5 reviews |
Choosing the right hotel management software is crucial for streamlining operations, boosting revenue, and enhancing guest experience. Both Allotz HMS by Allotz and Exely HMS by Exely aim to serve these needs, but they differ significantly in maturity, features, and user feedback. Your team needs a solution that fits your hotel’s size, complexity, and growth plans—so which is the better fit?
Allotz comes from an Australian company founded in 2016, with a focus on automation and market insights. Exely, established in 2023, emphasizes revenue growth and intuitive management tools. With limited reviews for Allotz and a lack of recent feedback, but a significantly higher review count for Exely, the landscape tilts heavily toward Exely’s proven track record. Which product aligns best with your hotel’s current needs and future ambitions?
Both products aim to replace traditional PMS and streamline hotel operations, but they approach this from different angles. Allotz touts an all-in-one, cloud-based platform focused on automated revenue and channel management, yet it offers no user reviews, making its real-world performance uncertain. Exely, on the other hand, is praised for its ease of use—rated 4.88/5—and boasts 48 reviews, 18 of which are recent, showing strong ongoing customer satisfaction.
While Allotz emphasizes automation and real-time analytics, its lack of recent feedback makes it hard to gauge current performance. Exely’s positive reviews highlight its intuitive interface, seamless integration, and solid support, which are vital for busy hotels needing reliable daily operations. Given the limited reviews and recent feedback for Allotz, is it ready to meet your operational needs now?
If your hotel needs a robust, proven management platform with excellent user ratings and ongoing support, go with Exely. Its 4.88/5 ease of use rating, 4.9/5 customer support score, and recent reviews showing high recommendation levels make it a safe choice. Plus, with 48 reviews, mostly from recent months, you gain confidence in its current performance.
If, however, your team prioritizes automation, real-time analytics, and advanced revenue tools, and you are comfortable with less established providers, Allotz might seem appealing—but beware of the lack of recent user feedback. For most hotels seeking reliable, well-reviewed software today, Exely offers a clearer, more tested path.
Ease of use is critical for onboarding staff and daily operations. Allotz provides no usability ratings or recent reviews, so its interface and onboarding process remain unverified. Exely, rated 4.88/5 in ease of use, has extensive recent reviews praising its intuitiveness, straightforward workflows, and helpful onboarding experience.
Users mention that Exely’s interface simplifies creating documents, managing reservations, and integrating into daily tasks, with minimal training required. Conversely, the absence of recent feedback on Allotz makes it impossible to determine whether it’s comparable. Edge: Exely.
Exely outperforms Allotz significantly in features, offering 38 distinct modules, including multi-currency support, gift vouchers, automated night audits, booking engine, channel management, guest communication, revenue management, and property management. Allotz offers no features, which makes it less likely to meet complex hotel needs.
Exely’s extensive feature set enables comprehensive management, from online check-in to detailed revenue analytics. If your hotel requires advanced tools like group booking engines, multi-lingual support, and integrated POS, Exely’s feature count and capabilities make it the clear choice. Edge: Exely.
Customer support quality often influences software success. Allotz offers no recent reviews or ratings, leaving its support effectiveness unverified. Exely, rated 4.9/5, has recent reviews praising responsive, helpful support and quick issue resolution.
Reviewers note that Exely’s support team is sociable, attentive, and always improving, which is critical during busy periods or onboarding. The lack of recent feedback on Allotz raises concerns about its support availability and quality. Edge: Exely.
Integration breadth can streamline your operations. Allotz has 5 verified partners, including HotelTime and WuBook, mainly focused on channel management and rate tools. Exely offers 8 verified partners, including Oracle Hospitality, Mews, and Booking.com, covering PMS, booking engines, OTAs, and more.
While Exely’s broader integration list can connect your existing systems more extensively, the real-world impact depends on your current tech stack. Given the higher number of integrations and recent data, Exely provides more flexibility. Edge: Exely.
Allotz has no reviews or ratings, making it impossible to gauge user sentiment. Exely, with 48 reviews and a 9.83/5 NPS score, is highly rated across segments, with recent feedback emphasizing its ease of use and support.
Hotels in boutique, city center, and airport hotels especially praise Exely’s straightforward management and reliable performance. The consistent, recent positive reviews solidify Exely’s standing as the preferred choice. Edge: Exely.
Allotz’s pricing remains undisclosed, with no trial or freemium options, suggesting it may be a premium or custom-priced solution. Exely charges $400 per month, with no free tier or trial, providing transparency for budget planning.
While the exact value depends on your hotel’s scale, Exely’s transparent pricing allows clear budgeting. The lack of recent pricing info for Allotz makes it difficult to compare value directly, but Exely’s established cost structure offers peace of mind.
Given Allotz’s focus on automation and real-time insights, it’s suitable for larger or tech-savvy properties ready to invest in a system that promises future growth. But, its untested review profile makes it less suitable for hotels needing immediate, proven solutions.
Exely’s feature-rich platform and recent positive reviews make it ideal for hotels that prioritize operational efficiency and growth. It’s especially suitable for properties that want proven technology with ongoing support.
The core difference lies in their maturity and user feedback: Exely is a well-rated, proven platform with a broad feature set and recent reviews, while Allotz remains largely untested in the customer environment. Exely’s 48 reviews and high recent ratings provide confidence in its reliability and support.
Choose Exely if your hotel values ease of use, proven performance, and extensive features that support growth. Its high reviewer ratings and recent success stories make it the safer, more dependable choice today. If your hotel is tech-forward, seeking automation, and willing to experiment, Allotz may appeal, but risks remain due to limited feedback.
In conclusion, for most hotels looking for a dependable, well-reviewed platform, Exely stands out as the superior choice. Its proven track record, extensive functionality, and happy customer base make it the recommended solution for your operational and revenue goals.
According to HTR's product database, Allotz HMS and Exely HMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Automated night audit | ||
| Gift Vouchers | ||
| Multi-currency | ||
| Payment Requests | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 26 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
What hoteliers love
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more... The customer support team receives praise for their quick responses and helpfulness, ensuring any issues are swiftly addressed, though this is a more general feature and not unique to Exely.
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
Where hoteliers push back
Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user ex... Users express a need for more advanced reporting options and customization capabilities to enable deeper performance analysis and personalized user experience, which are lacking in the current system.
There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpect... There is critique regarding the system's performance during peak workload periods, with reports of long loading times, occasional errors, and unexpected logouts hindering operational flow.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Allotz HMS and Exely HMS share many core Hotel Management Software features, but each has unique capabilities. Allotz HMS offers 5 verified integration partners, while Exely HMS offers 8. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely HMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Allotz HMS: No. Exely HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Allotz has an HT Score of 0 and Exely has 82. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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