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Amadeus Property Management vs. eviivo Suite™ PMS:
Which Is Right for You?
TLDR
We analyzed 212 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amadeus shines , with exclusive features like On premise.
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Ancillary revenue tracking and Mobile App.
How Does Amadeus Property Management Compare to eviivo Suite™ PMS?
Side-by-side ratings based on 212 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 4 | 208 |
What Are the Pros and Cons of Amadeus Property Management vs eviivo Suite™ PMS?
After analyzing 212 verified reviews, Amadeus users most value its , while eviivo users highlight responsive customer support, onboarding expertise, technical efficiency. Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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Amadeus vs eviivo: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #56 1 reviews | #15 54 reviews |
| Mid-Size (25-74 rooms) ▾ | #47 1 reviews | #23 23 reviews |
| Large (75-199 rooms) ▾ | #26 2 reviews | #20 8 reviews |
| X-Large (200+ rooms) | #26 0 reviews | #18 2 reviews |
By Property Type
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| Boutique ▾ | #50 1 reviews | #19 41 reviews |
| Luxury ▾ | #42 2 reviews | #16 38 reviews |
| Branded / Chain ▾ | #34 3 reviews | #19 21 reviews |
| Extended Stay ▾ | #51 0 reviews | #10 18 reviews |
By Region
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| North America ▾ | #37 1 reviews | #15 39 reviews |
| Europe ▾ | #38 2 reviews | #6 142 reviews |
| Asia Pacific | #41 0 reviews | #33 2 reviews |
| Middle East | — | #29 1 reviews |
Which Features Does Amadeus Property Management Have That eviivo Suite™ PMS Doesn't (and Vice Versa)?
According to HTR's product database, Amadeus Property Management and eviivo Suite™ PMS share 17 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Digital Registration | ||
| Gift Vouchers | ||
| Mobile App | ||
| Native Email Marketing | ||
| On premise |
Showing top differences. 23 more features differ between these products.
Real-World Results: Amadeus vs eviivo by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
Amadeus vs eviivo: The Bottom Line
Unique capabilities
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Amadeus Property Management vs eviivo Suite™ PMS
Can Amadeus Property Management replace eviivo Suite™ PMS?
It depends on your requirements. Amadeus Property Management and eviivo Suite™ PMS share many core Property Management Systems features, but each has unique capabilities. Amadeus Property Management offers 104 verified integration partners, while eviivo Suite™ PMS offers 32. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 3.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Amadeus Property Management or eviivo Suite™ PMS offer a free plan?
Amadeus Property Management: No. eviivo Suite™ PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Amadeus Property Management and eviivo Suite™ PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amadeus has an HT Score of 0 and eviivo has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
What Other Property Management Systems Comparisons Are Hoteliers Reading?
Explore more head-to-head comparisons based on verified hotelier reviews.
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