Amadeus Property Management

Ranked 42 (out of 164) in Property Management Systems

Property Management Systems

A reliable, easy-to-use software that scales with your business.

Ratings Snapshot

Certificate of Excellence
Read 2 reviews
55%
Recommend
HTR Score icon
HT SCORE
10 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #42 out of 164 in Property Management Systems

Ease of Use
2.5/5
ROI
2.5/5
Implementation
3.0/5
Customer Support
2.2/5
Verified Customer Support

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Resort 1 verified reviews
    100%
  • City Center 1 verified reviews
    10%

Amadeus Property Management Overview

Amadeus Property Management Overview

Amadeus Property Management Advanced allows independent and midchain hotels to gain the best of both worlds from a single solution – comprehensive property management capabilities and advanced distribution integrations to drive greater demand, occupancy, and revenue.

About Amadeus View website

Founded in 1987 | Headquarters in Madrid Spain | 14190 employees

Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality...

Other Products by Amadeus

Integrates with

  • Distribution Channels
  • Booking Engine
  • Business Intelligence
Browse integrations (36 verified)

What customers love about Amadeus Property Management

Like 55% recommend

Engineering from Resort

The PM program set up is far more easy to work with than other PM software that I have been through. Planning and scheduling work orders and Preventative maintenance as well as repair works is a lot easier to monitor.

Manager from City Center

The software (when working) is easy to use. Roomplan is easy to use and comfy to work in.

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Expert Q&A and Partner Recommendations

Recommend empty

Amadeus hasn’t been recommended by any experts or partners yet

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Features

  • Spa & Wellness Module
  • Channel Manager
  • EPoS
  • Revenue management module
  • Integrated CRS
  • Payment processing
  • Booking engine
  • Calendar view
  • Reservation management
  • Ancillary revenue tracking
  • Custom rates
  • RevPaR & ADR Reports
  • Housekeeping module
  • Direct billing
  • Group functionality
  • Online 24/7 support
  • Automated night audit
  • E-training
  • Mobile App
  • Centralized user & role management
  • On premise
  • Cloud based
  • Multi-currency
  • Multi-lingual
  • Gift Vouchers
  • Guest CRM
  • Guest profiles
  • Mobile access on any device
  • Native Email Marketing
  • Digital Registration
  • Integrated ID & Passport Scanner
  • Mobile Device Notes & Tasks (Voice-to-Text)
  • Guest Communication (SMS Messaging)
  • Integrated Payment Terminal & Card Reader

Clients & references

References & testimonials

Testimonial avatar
“I think APMA has proven its stability and its knowledge. If you look into other PMS systems they’re really just starting, so we wanted something more mature.”
Liset Huisman-Bom Director at the Hotel de Sterrenberg | Otterlo, Veluwe

Featured partners

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Amadeus doesn’t have any featured partners

Case studies

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Amadeus doesn’t have any case studies available

Awards & Certifications

techAwards empty image

Amadeus doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • South America
  • Asia Pacific
  • Middle East
  • Africa
  • North America
  • Europe
VERIFIED MARKETS
  • United States
  • Netherlands

2 Verified Amadeus Reviews

Likelihood to Recommend
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Sep 30, 2019

Amadeus Property Management Review: Bad choice for our property with terrible service in the Netherlands

Manager from City Center in West-Terschelling (Netherlands)

Recommend 1/10
Half blue star
Empty blue star
Empty blue star
Empty blue star
Empty blue star

What do you like most?

The software (when working) is easy to use. Roomplan is easy to use and comfy to work in.

What do you dislike or think could be improved?

- Terrible service in the Netherlands. No call backs when promised. - Overselling rooms daily due to software problems. We even blocked rooms to stop overselling. - 6 years of problems now and no real so...

Customer Support
0.5
Ease of Use
1.5
Value for money
0.5
Implementation
1.5

Sep 21, 2018

Amadeus Property Management Review: HotSOS mild

Engineering from Resort in Anaheim (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

The PM program set up is far more easy to work with than other PM software that I have been through. Planning and scheduling work orders and Preventative maintenance as well as repair works is a lot easie...

What do you dislike or think could be improved?

Creating and dispatching work orders through this program is making my life a lot easier. working with other department can also be created thru this program.

Customer Support
4
Ease of Use
3.5
Value for money
4.5
Implementation
4.5

Pricing

Implementation fee
$2501-$7500
Monthly subscription (/room/month)
$7/room/month - $10/room/month

Recent News & Content

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Resources & reports

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Popular Amadeus Property Management Integrations

View all (36 Amadeus Integrations)