The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amaze Insights shines .
Cendyn shines in ease of use and customer support , with exclusive features like Revenue pacing and Food & Beverage Reporting, Analysis & Forecasting.
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 42 |
After analyzing 42 verified reviews, Amaze Insights users most value its , while Cendyn users highlight real-time data support, customizable reports, market opportunity insights. Click any theme to see what reviewers say.
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Real-time data support
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Customizable reports
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Market opportunity insights
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User-friendly interface
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How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #17 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #14 9 reviews |
| Large (75-199 rooms) ▾ | — | #8 16 reviews |
| X-Large (200+ rooms) ▾ | — | #6 15 reviews |
By Property Type
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| Boutique ▾ | — | #6 17 reviews |
| Luxury ▾ | — | #7 28 reviews |
| Branded / Chain ▾ | — | #6 21 reviews |
| Extended Stay | — | #18 1 reviews |
By Region
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| North America ▾ | — | #5 35 reviews |
| Europe | — | #16 2 reviews |
| Asia Pacific | — | #11 3 reviews |
| Middle East | — | #13 1 reviews |
Choosing between Amaze Insights by Amaze Insights and Cendyn Revintel by Cendyn hinges on your hotel's specific needs for business intelligence. Both aim to improve decision-making through data, but they differ significantly in scope, usability, and market presence. Amaze Insights, with its minimal reviews and limited regional reach, struggles to compete against Cendyn Revintel, which has a broad global footprint and a wealth of recent, detailed reviews.
Are you seeking a more established platform with extensive features and proven support, or a newer tool that might still be evolving? Let’s explore the core differences.
Amaze Insights and Cendyn Revintel are both designed to help your team understand and act on hotel data, but they diverge sharply in execution. Amaze Insights, with zero reviews and a niche profile, offers little concrete feedback on usability, features, or support, making it difficult to gauge its real-world usefulness. In contrast, Cendyn Revintel, with 41 reviews and recent feedback from users across six months, provides clear insights into its strengths and weaknesses.
Cendyn Revintel is described as a comprehensive, user-friendly platform that delivers actionable insights within seconds, supported by high customer satisfaction ratings. Amaze Insights, lacking reviews and a clear feature set, remains an unproven option. Given the data, which product truly meets your needs for reliable, proven business intelligence?
If your hotel needs a mature, well-supported BI solution with proven customer satisfaction, go with Cendyn Revintel. Its 4.38/5 overall rating, recent reviews, and extensive feature set demonstrate reliability, especially for hotels seeking detailed analytics and actionable dashboards.
If your team is exploring a new platform or prefers a solution with less market presence and fewer features, Amaze Insights might be worth a trial—though currently, there’s no user feedback to support its effectiveness. For now, Cendyn Revintel's proven track record makes it the safer, more effective choice.
Cendyn Revintel earns a high 4.5/5 ease-of-use rating based on recent reviews, with users highlighting its intuitive interface and straightforward navigation. Several reviewers mentioned that the platform’s dashboards and reports are easy to interpret, with onboarding rated at 4.43/5 and excellent support from the support team.
Amaze Insights, with no reviews available, offers no data on usability. Its prior obscurity and lack of user feedback make it impossible to assess whether it can match Revintel’s straightforward design. Edge: Cendyn Revintel.
Cendyn Revintel boasts 11 unique features—including content management, team collaboration, response management, data visualization, revenue pacing, multi-property management, and analytics dashboards—that Amaze Insights lacks entirely. These features enable granular analysis, streamlined communication, and enhanced reporting for complex hotel operations.
Amaze Insights does not list any exclusive features or integrations, making it difficult to compare directly. Given its larger feature set and proven support, Cendyn Revintel clearly has the edge for hotels seeking comprehensive business intelligence capabilities.
Cendyn Revintel scores a 4.6/5 for customer support, with recent reviews praising its quick responses, knowledgeable staff, and effective onboarding processes. Reviewers mention that the support team is “great to work with,” and the training is highly rated.
Amaze Insights, with no reviews or support ratings, offers no evidence of support quality. This lack of feedback makes it impossible to evaluate whether it can meet your team’s needs for assistance and training. Edge: Cendyn Revintel.
Cendyn Revintel integrates with 116 verified partners, offering connections to PMS, revenue management, analytics, and other hospitality systems. Shared integrations include some industry-standard platforms, with unique options like Priority Software and HotelTime, supporting a versatile ecosystem.
Amaze Insights, with only 3 verified partners—SalesAndCatering.com, Event Temple, Tripleseat—has a limited integration profile. For scalable, flexible data management, Cendyn Revintel holds a clear advantage. Edge: Cendyn Revintel.
With 41 reviews and recent feedback, Cendyn Revintel holds a strong 4.38/5 rating. Hotels across various segments, especially resorts and boutique hotels, praise its ability to deliver real-time insights, customizable reports, and sales opportunities.
Amaze Insights, with no reviews, can't be rated. The lack of feedback suggests it’s still untested by the user community. Based on existing data, Cendyn Revintel’s higher ratings reinforce its position as the more trusted choice.
Amaze Insights does not publicly list pricing, making it difficult to evaluate value. Cendyn Revintel’s base price is $300 per month, with no additional implementation or setup fees, providing transparent cost expectations.
Without clear pricing data for Amaze Insights, Cendyn Revintel’s straightforward fee structure allows for better budget planning and ROI assessment.
Not ideal if your hotel needs proven support, a large feature set, or extensive integrations. Hotels requiring reliable, well-supported BI are better served elsewhere.
Not ideal if your hotel is a very small property with minimal data needs or budget constraints that cannot accommodate the $300 monthly fee.
Cendyn Revintel is the clear leader based on current data, with a high overall rating, recent user reviews, and a comprehensive feature set. It excels in usability, integrations, support, and market presence, making it a dependable choice for hotels aiming to leverage data for revenue growth.
Amaze Insights, with no reviews or proven market presence, remains an unverified option. If you're seeking a reliable, mature BI platform with proven customer satisfaction, Cendyn Revintel is the recommended pick.
In conclusion, unless Amaze Insights releases user feedback and expands its capabilities soon, Cendyn Revintel offers the smarter investment for most hotels today.
Business Intelligence pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $300/mo |
According to HTR's product database, Amaze Insights and Cendyn Revintel share 0 features. Here are the key differences — features one has that the other lacks.
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| Content & File Management | ||
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What hoteliers love
Users appreciate the platform's real-time data support, which allows for quick interpretation and informed action. Integrated live chat aids in resolv... Users appreciate the platform's real-time data support, which allows for quick interpretation and informed action. Integrated live chat aids in resolving queries efficiently.
The ability to generate branded and visually compelling reports is highlighted as a valuable feature, enabling stakeholders to make strategic decision... The ability to generate branded and visually compelling reports is highlighted as a valuable feature, enabling stakeholders to make strategic decisions with confidence.
Detailed snapshots of regional market opportunities assist sales teams in identifying high-value prospects and staying competitive in the marketplace.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amaze Insights and Cendyn Revintel share many core Business Intelligence features, but each has unique capabilities. Amaze Insights offers 3 verified integration partners, while Cendyn Revintel offers 116. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cendyn Revintel leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amaze Insights: No. Cendyn Revintel: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amaze Insights has an HT Score of 0 and Cendyn has 79. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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