The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 626 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amaze Insights shines .
Lighthouse shines in ease of use and customer support — especially for brand properties (4.8/5) , with exclusive features like Revenue pacing and Net Revenue KPIs.
Side-by-side ratings based on 626 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 626 |
After analyzing 626 verified reviews, Amaze Insights users most value its , while Lighthouse users highlight competitive pricing and market insights, dashboard and visualization, forecasting and trend analysis. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Competitive Pricing and Market Insights
▾
|
|
|
+
Dashboard and Visualization
▾
|
|
|
+
Forecasting and Trend Analysis
▾
|
|
|
+
Compset Analysis
▾
|
|
| Cons | |
|
−
Data Integration and Customization
▾
|
|
|
−
Load Times and Data Refresh
▾
|
|
|
−
System Integration Issues
▾
|
|
How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #1 46 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 307 reviews |
| Large (75-199 rooms) ▾ | — | #1 161 reviews |
| X-Large (200+ rooms) ▾ | — | #2 89 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #2 231 reviews |
| Luxury ▾ | — | #1 290 reviews |
| Branded / Chain ▾ | — | #2 341 reviews |
| Extended Stay ▾ | — | #2 52 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #3 177 reviews |
| Europe ▾ | — | #1 150 reviews |
| Asia Pacific ▾ | — | #1 166 reviews |
| Middle East ▾ | — | #1 51 reviews |
When selecting a business intelligence platform for your hotel, the choice hinges on your specific needs for data depth, usability, and integration. Amaze Insights aims to deliver insights through AI-driven summaries but has no user ratings or recent reviews, suggesting limited real-world validation. Lighthouse, on the other hand, boasts a well-established presence with over 500 reviews and a 4.8/5 rating, making it the more proven choice for hoteliers seeking actionable data. Are you ready to prioritize proven reliability and extensive user feedback?
Amaze Insights offers a sophisticated AI-powered analytics platform designed to streamline decision-making by transforming complex data into concise summaries. Lighthouse provides a comprehensive revenue management system with over 30 features, including dynamic dashboards, competitor rate shopping, and extensive system integrations. While Amaze Insights emphasizes AI-driven insights, Lighthouse is more about extensive feature sets that cater to the operational needs of revenue teams. Given the vastly greater review volume and recent feedback, Lighthouse’s practical reliability outshines Amaze Insights' limited validation. Which platform aligns better with your hotel’s operational maturity?
If your hotel needs a proven, feature-rich BI solution with extensive integrations, go with Lighthouse. Its suite of 30+ features supports multi-property management, real-time competitor insights, and automated reporting — essentials for revenue-focused teams. If you’re seeking a lightweight, AI-centric analytics tool that simplifies data into summaries, Amaze Insights might seem appealing; however, its lack of reviews and validation make it less suitable for hotels that require confidence in their BI tools. For most established hotels, Lighthouse’s proven track record makes it the safer choice.
Lighthouse consistently earns high usability scores, with a 4.79/5 rating and over 500 reviews praising its intuitive dashboard and straightforward navigation. Users emphasize that Lighthouse’s interface simplifies complex data, with quick access to critical insights, making it suitable for teams of varying tech skills. Amaze Insights, with zero reviews and a new market presence, lacks concrete user feedback on usability, which leaves its actual ease of adoption uncertain. Edge: Lighthouse.
Lighthouse offers 30+ features such as multi-property management, customizable dashboards, in-app support, automated data gathering, and advanced analytics—many of which Amaze Insights does not offer. Amaze Insights’s primary distinction is its AI-generated summaries, but it has no unique features beyond that. For comprehensive operational support, Lighthouse’s broad feature set provides more tactical value. Edge: Lighthouse.
Lighthouse’s support team scores 4.73/5, with users describing their support as quick and responsive, and reviews highlighting their helpfulness and ongoing follow-up. Amaze Insights has no reviews or support ratings, making it impossible to assess support quality. Based on available data, Lighthouse’s support is a clear advantage. Edge: Lighthouse.
Lighthouse integrates with 71 verified partners, including major PMS, RMS, and revenue systems, offering extensive data connectivity. Amaze Insights has only 3 verified partners, limiting its integration scope and potentially requiring manual data handling. For hotels demanding seamless system connectivity, Lighthouse’s broader integration ecosystem provides significant operational advantages. Edge: Lighthouse.
Lighthouse’s reviews consistently praise its ease of use, feature set, and support, with a 4.8/5 rating from 529 reviews and recent feedback emphasizing its role in revenue optimization. Amaze Insights has no reviews, making it impossible to gauge user sentiment or satisfaction. For validated, high-rated user experiences, Lighthouse is the clear leader. Edge: Lighthouse.
Amaze Insights does not disclose its pricing, nor does it offer a free trial, suggesting a potentially high or customized price point. Lighthouse charges a base price of $200/month, with no free tier or trial, providing transparency on its costs. Given the extensive feature set and proven track record, Lighthouse’s pricing aligns with its value. Amaze Insights’s undisclosed pricing limits your ability to evaluate ROI confidently.
Not ideal if:
Not ideal if:
Lighthouse offers a comprehensive, proven platform with a broad feature set, extensive integrations, and high user ratings, making it ideal for hotels with mature revenue management needs. Amaze Insights, while promising with AI-driven summaries, lacks validation through reviews or proven features, limiting its suitability for hotels seeking reliable, actionable insights.
Choose Lighthouse if your hotel needs a trusted, feature-rich revenue management system capable of integrating across systems and scaling with your operations. Opt for Amaze Insights only if you are testing AI-driven summaries in a low-stakes environment and are prepared for the risk of limited validation. For most hotels prioritizing stability and proven results, Lighthouse remains the definitive choice.
Business Intelligence pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | — | From $200/mo |
According to HTR's product database, Amaze Insights and Lighthouse Performance share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Custom dashboards | ||
| In-app support | ||
| Metasearch connectivity | ||
| Multi-property consolidation | ||
| Quick rate shopping filters | ||
| Room & rate type filtering |
Showing top differences. 18 more features differ between these products.
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"OTA Insight’s tools have transformed the way I work. They’re like a 24/7 buffet where I can get all the live data I need, any time of the day. I start with a look at Market Insight..."
No published case study for this goal yet.
"You can tell that the product development team bases updates and new features on client feedback. This has helped them make the tools even more user-friendly and comprehensive over..."
What hoteliers love
Users appreciate the platform's ability to provide real-time market insights and pricing strategies. This is deemed valuable for forecasting and plann... Users appreciate the platform's ability to provide real-time market insights and pricing strategies. This is deemed valuable for forecasting and planning against competitor data but some reviews call for more comprehensive data inclusion for better strategic decisions.
Many users commend the intuitive and user-friendly nature of Lighthouse's dashboard, which simplifies data analysis and aids in decision-making. Howev... Many users commend the intuitive and user-friendly nature of Lighthouse's dashboard, which simplifies data analysis and aids in decision-making. However, several reviews suggest improvements in visualization options and integration with mobile devices for better on-the-go access.
The forecasting capabilities are highly rated, providing actionable insights into market demand and helping with pricing strategies. Nonetheless, some... The forecasting capabilities are highly rated, providing actionable insights into market demand and helping with pricing strategies. Nonetheless, some users mention a need for models that account for external market factors, suggesting room for improvement.
Where hoteliers push back
Lighthouse's integration with major hotel systems like PMS and RMS is valued for its ability to reduce manual work and ensure data accuracy. Customiza... Lighthouse's integration with major hotel systems like PMS and RMS is valued for its ability to reduce manual work and ensure data accuracy. Customizable dashboards are particularly useful, though reviews indicate room for deeper integrations and enhanced reporting flexibility.
While the reports and data are valuable, reviews frequently cite issues with slow data refresh rates. Users express the need for quicker updates to re... While the reports and data are valuable, reviews frequently cite issues with slow data refresh rates. Users express the need for quicker updates to remain competitive and accountable for changing daily market conditions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amaze Insights and Lighthouse Performance share many core Business Intelligence features, but each has unique capabilities. Amaze Insights offers 3 verified integration partners, while Lighthouse Performance offers 71. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Lighthouse Performance leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amaze Insights: No. Lighthouse Performance: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amaze Insights has an HT Score of 0 and Lighthouse has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor