The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 52 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amaze Insights shines .
Hotel Cloud shines in ease of use and customer support , with exclusive features like Net Revenue KPIs and Other Income Forecasting, Reporting & Analysis.
Side-by-side ratings based on 52 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $100/mo |
| Verified Reviews | 0 | 52 |
After analyzing 52 verified reviews, Amaze Insights users most value its , while Hotel Cloud users highlight feature requests & improvements, reporting & forecasting, real-time analytics. Click any theme to see what reviewers say.
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How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #11 9 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #6 37 reviews |
| X-Large (200+ rooms) | — | #22 1 reviews |
By Property Type
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| Boutique ▾ | — | #14 20 reviews |
| Luxury | — | #24 2 reviews |
| Branded / Chain ▾ | — | #7 37 reviews |
| Extended Stay | — | #15 3 reviews |
By Region
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| North America | — | #19 1 reviews |
| Europe ▾ | — | #5 51 reviews |
Choosing between Amaze Insights and Hotel Cloud Analytics hinges on your hotel’s specific needs for business intelligence. Amaze Insights is a new entrant with no reviews or recent data, while Hotel Cloud boasts a substantial review count, recent feedback, and a proven track record. Both aim to help your team understand your data better, but their levels of user validation differ sharply.
Amaze Insights offers a sophisticated AI analytics platform, yet its lack of reviews raises questions about its real-world performance. Hotel Cloud, on the other hand, has been widely adopted, with 52 reviews in the past six months and a 99% likelihood of recommendation, making it the more reliable choice for now.
Both Amaze Insights and Hotel Cloud aim to transform hotel data into actionable insights, yet they diverge significantly in maturity and user validation. Amaze Insights, founded in 2022 with just three employees, is still building its reputation, having no reviews or ratings yet. Conversely, Hotel Cloud, established in 2020 with four staff members, has accumulated over 50 recent reviews, reflecting strong market presence.
Hotel Cloud’s reviews consistently praise its real-time analytics, automation features, and multi-property management capabilities. Hotel managers report that Hotel Cloud’s data integration simplifies operations, enabling quick decision-making and boosting revenue. Meanwhile, Amaze Insights promises AI-powered analytics and summaries but lacks third-party validation or user feedback to substantiate these claims.
Given the absence of recent reviews for Amaze Insights, hotel teams should question whether it has the proven reliability needed to underpin important business decisions. Hotel Cloud’s recent, positive reviews—highlighting ease of use, support, and extensive features—make it the safer, more tested choice.
If your hotel needs a proven, comprehensive business intelligence platform with extensive user feedback, go with Hotel Cloud. It’s especially suitable if you operate multiple properties, prioritize real-time data, and want a system with a vast integration network. Its high user ratings and recent reviews confirm its effectiveness in these areas.
If, however, your team seeks a newer AI-driven platform to experiment with innovative insights and is willing to accept less proven technology, Amaze Insights might appeal. But keep in mind, without recent reviews or validation from other hoteliers, it’s a riskier choice. Hotel Cloud’s maturity and user trust make it the more reliable option at this stage.
Hotel Cloud scores near-perfectly for ease of use with a 4.98/5 rating based on 52 recent reviews, and users frequently praise its intuitive interface, quick navigation, and helpful onboarding. Customers say it’s “easy to get started with” and “great for performance workshops,” with minimal training required.
Amaze Insights, with no reviews and a 0/5 rating, provides no data on usability. Its lack of user feedback makes it impossible to judge whether its AI summaries and analytics are user-friendly or complex. For now, Hotel Cloud’s proven usability clearly outshines Amaze Insights.
Edge: Hotel Cloud
Hotel Cloud offers a suite of 29 features, including net revenue KPIs, forecasting, distribution analytics, multi-property management, customizable dashboards, and API access—features specifically praised for their depth and flexibility. It also provides automation, collaboration tools, and detailed reporting, making it a full-fledged BI system.
Amaze Insights, on the other hand, has no listed features or unique functionalities. Its AI capabilities are highlighted as a core offering, but without user validation or a feature list, it’s uncertain how comprehensive or reliable these features are.
Given the extensive feature set and proven track record, Hotel Cloud provides more tangible value and versatility. Edge: Hotel Cloud
Hotel Cloud’s support and onboarding ratings are near-perfect at 4.92/5 from 52 recent reviews, with users frequently noting “excellent support” and “smooth onboarding.” Customers appreciate the responsiveness and proactive assistance, which enhances their overall satisfaction.
Amaze Insights, with no reviews or recent feedback, provides no data on support quality. Its support reputation remains unknown, making it difficult to trust in critical moments. Based on current evidence, Hotel Cloud’s support stands out.
Edge: Hotel Cloud
Hotel Cloud integrates with 11 verified partners, including RoomRaccoon, Sirvoy, SiteMinder, Mews, Oracle Hospitality, and Little Hotelier. Its open API and automated data gathering streamline operations across various platforms, giving your team a consolidated view of performance.
Amaze Insights, with only 3 verified partners—SalesAndCatering.com, Event Temple, Tripleseat—has a limited integration network. Its capability to connect with other systems remains unproven and less comprehensive.
Edge: Hotel Cloud
Hotel Cloud’s recent reviews indicate an overwhelming 99% likelihood of recommendation, with users from varied segments praising its usability, support, and features. Its high review count (52 reviews in last six months) suggests broad, current validation.
Amaze Insights has no reviews or ratings, so it cannot be rated by users. Therefore, Hotel Cloud’s strong, recent validation makes it the clear leader in customer satisfaction.
Edge: Hotel Cloud
Hotel Cloud charges a straightforward $100 monthly, with no setup or additional fees. Its transparent pricing aligns with its extensive feature set and recent positive reviews.
Amaze Insights’ pricing details are unavailable, implying it may not have a clear or standard pricing model yet. Without concrete pricing, Hotel Cloud’s value proposition appears more tangible and accessible.
Not ideal if: you need a mature, validated system; if you operate multiple properties without dedicated BI staff; or if your hotel depends on extensive integrations and proven user support.
Not ideal if: your hotel is very small or budget-constrained; you need a simple, single-property solution; or you’re looking for a platform with minimal setup requirements.
The core difference between these two platforms is validation and maturity. Hotel Cloud’s extensive recent reviews, high satisfaction scores, and feature-rich offering cement its position as the more reliable and proven system.
Choose Hotel Cloud if your hotel values a mature, well-supported tool that can handle multiple properties and integrates widely. Its ability to deliver quick, accurate insights supported by user feedback makes it the smarter investment now.
Opt for Amaze Insights only if your team is prepared to take a risk on a newer, less proven platform and is excited by its AI promise. But without proven performance or reviews, its reliability remains uncertain.
In conclusion, for most hotels prioritizing stability, support, and broad functionality, Hotel Cloud is the clear choice. Amaze Insights may evolve into a strong contender someday, but for now, Hotel Cloud’s proven track record makes it the safer bet.
Business Intelligence pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $100/mo |
According to HTR's product database, Amaze Insights and Hotel Cloud Analytics share 0 features. Here are the key differences — features one has that the other lacks.
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| Analytics dashboard | ||
| Corporate & Travel Agency Account Tracking | ||
| Food & Beverage Reporting, Analysis & Forecasting | ||
| Net Revenue KPIs | ||
| Other Income Forecasting, Reporting & Analysis | ||
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Showing top differences. 17 more features differ between these products.
What hoteliers love
Several reviews mention a desire for more features and improvements, such as PDF export options, customized dashboards, and additional AI-driven funct... Several reviews mention a desire for more features and improvements, such as PDF export options, customized dashboards, and additional AI-driven functionalities. Users are keen to see new developments that will make the system even more beneficial and versatile for their unique needs.
Many reviews point to the impressive reporting and forecasting capabilities of Hotel Cloud. The insights provided help users make better strategic dec... Many reviews point to the impressive reporting and forecasting capabilities of Hotel Cloud. The insights provided help users make better strategic decisions and track performance metrics. However, there are calls for even more detailed and customizable reports, forecast updates, and additional forecasting modules to further aid in strategy development.
Users highly value the real-time analytics provided by Hotel Cloud. They find it beneficial for tracking rates and pickup across multiple properties,... Users highly value the real-time analytics provided by Hotel Cloud. They find it beneficial for tracking rates and pickup across multiple properties, making quick decisions, and enhancing operational efficiency. The fast updates from PMS and clean insights enable hoteliers to make timely decisions and improve overall property performance.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amaze Insights and Hotel Cloud Analytics share many core Business Intelligence features, but each has unique capabilities. Amaze Insights offers 3 verified integration partners, while Hotel Cloud Analytics offers 11. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Hotel Cloud Analytics leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amaze Insights: No. Hotel Cloud Analytics: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amaze Insights has an HT Score of 0 and Hotel Cloud has 19. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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