Analytics

4/5 features

Custom Reports & Templates

Create fully customized drag-n-drop reports and save them as templates for future use or to share with team members.
Net Revenue KPIs
Other Income Forecasting, Reporting & Analysis

Ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. This allows hotels to accurately forecast total revenue. Ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Corporate & Travel Agency Account Tracking

Opens BI to more than just revenue management team by allowing tool to track corporate and travel agency accounts.
Analytics dashboard
Sales team productivity tracking
Revenue pacing
Dashboarding & data visualization
Distribution Cost Analytics
Scheduled Reports
Multi-Property & Portfolio Level Tracking

Easy access to portfolio-level performance for cluster-level and above property managers in charge of multiple hotels.
Pricing Decision Impact Tracking

Compare actuals and on-the-books with previous time periods, booking windows, pick-up trends and analyze your revenue KPIs
Profitability Contribution by Customer

Analyze profit contribution by segment, channel, country, company and more dimensions to truly understand which guests bring the highest bottom-line value.
Shared Demand Calendar

Make fast group pricing and availability decisions based on an automatically updated shared demand calendar including competitor pricing, Business-on-the-Books, availability, market compression data, etc.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.
Artificial Intelligence

Integrated Artificial Intelligence to enhance analyses and reach better insights/decisions faster.

Forecasting, Budgeting & Planning

4/5 features

Revenue pacing
Forecast Locking & Workflows

Lock plans during the review process and grant user or group level access to each model or forecast.
Driver Based Models

Customizable rules that create dynamically adjusting forecasts that automatically adapt based on business drivers eliminating the need for manual updating.
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Other Income Forecasting, Reporting & Analysis

Ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. This allows hotels to accurately forecast total revenue. Ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Business & marketing plans
Version Control

Work collaboratively in the same models to maintain a single source of truth and be able to revert to past versions and track changes.
Web Based

Access and update your models via your web browser
Pricing Decision Impact Tracking

Compare actuals and on-the-books with previous time periods, booking windows, pick-up trends and analyze your revenue KPIs
Shared Demand Calendar

Make fast group pricing and availability decisions based on an automatically updated shared demand calendar including competitor pricing, Business-on-the-Books, availability, market compression data, etc.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.

Data Management

4/5 features

Multi-property management
Centralized user & role management
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.
Automated data gathering & integration
Customizable Data Hierarchies

Modify and create your own customized data hierarchies to optimize and fine tune off-the-shelf models and forecasts for your property's unique needs including: market segments, booking channels, room types, and loyalty membership hierarchies.
In-App Data Management

Easily update your rate codes, corporate and travel agency profile mapping, currency conversion rates right from within the app settings.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.

Collaboration

4/5 features

Collaboration & Commenting

Leave comments and communicate with team members right within the tool to be able to share information and uncover new insights as a team.
Shareable Templates & Plans

Share plans throughout the organization - "one version of the truth".
File Attachments

Attach files to a cell or model to communicate the rationale behind the numbers.
Web Based

Access and update your models via your web browser
Alerts Feed

Keep teams on top of important changes, enabling them to spot and act on opportunities more efficiently and effectively.

Transformational System!

from 500+ room Branded Hotel in (United Kingdom)

Verified

6 days ago

* Timesaving system * Dashboard is really user friendly * Fast analytics from PMS with regular updates * The Insights user view is clean so easy to train and develop team members *instant reports and the scheduler is a huge help *Combination of data from multiple systems makes the data easier to understand and make quicker decisions.

United Kingdom

X-Large Hotel

Share review

Automated and personalised live commercial reporting for your hotels

Asset Management Analyst from 75-99 room Limited Service & Budget Hotel in North Stifford (United Kingdom)

9 days ago

(1) great for daily competitors' pricing strategy tracking, (2) great for spotting trends in the market, (3) easy tool to track your own hotels' commercial performance

Asset Management Analyst

Large Hotel

A game changer for Business Intelligence

Revenue Manager from 75-99 room Bed & Breakfast & Inn in Leicester (United Kingdom)

13 days ago

By combining payroll, accounting, pms and rates in one place, I now have complete visibility and control over all outlets. The AI forecasting is so accurate I now base my strategy on it and am seeing the results

Revenue Manager

Real-time pickup and rates at my fingertips

Reservation Agent from 75-99 room Bed & Breakfast & Inn in Leicester (United Kingdom)

Before I would really struggle with Opera reports or systems with only daily updates. Now I can easily monitor pickup and react immediately.

Reservation Agent

Smart Marketing and Analytics

Marketing Manager from 75-99 room Bed & Breakfast & Inn in Leicester (United Kingdom)

It makes my life simple for e-marketing. Connects to my wi-fi provider, PMS and website, so I get all the contacts in one place automatically.Let's me focus on being creative and the rest is taken care of.

Marketing Manager

Amazing Customer Service

Operations Manager from 75-99 room Bed & Breakfast & Inn in Leicester (United Kingdom)

I searched for a long time to build a really tailored report to manage my team and rotas, and just like that the team at Hotel Cloud built it for me. My life has become so much easier, and I can really drive profits.

Operations Manager

Insights and Marketing in One Place

General Manager from 75-99 room Bed & Breakfast & Inn in Leicester (United Kingdom)

The level of analytics and reporting is incredible, I've never seen this in another product. The combination with e-marketing makes my life so much easier, I can react and drive bookings much faster

General Manager

Gamechanging software for hoteliers

CEO from 100 to 199 room Bed & Breakfast & Inn in (United Kingdom)

14 days ago

Possible to integrate with multiple property management systems. Data is displayed in a dashboard that is easy to use and displayed in simply format to analyse. Great reporting providing insights and forecasts. The new detailed analytics provides a fantastic insight to the hotel data. Integration to time & attendance software provides a liv...

CEO

Fantastic tool to see multiple hotels wrapped up on one platform.

Portfolio Revenue Director from 500+ room Limited Service & Budget Hotel in (United Kingdom)

15 days ago

Gives a high lever snap shot of the position of the hotel at a quick glance however can very easily drill down in to the detail to understand more. Therefore can be used by all skill sets.

Portfolio Revenue Director

Hotel analytics and rate shopping .

Head of Operations from 25-49 room Boutique in (United Kingdom)

16 days ago

I like the hotel analytics functionality . It pulls all the data from Hop and have a better reporting then HOP Property management system . Hotel Group report is brilliant although the data doesnot seems 100% correct .

Head of Operations

Medium Hotel

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Custom Reports & Templates

Net Revenue KPIs

Other Income Forecasting, Reporting & Analysis

Food & Beverage Reporting, Analysis & Forecasting

Corporate & Travel Agency Account Tracking

Analytics dashboard

Sales team productivity tracking

Revenue pacing

Dashboarding & data visualization

Distribution Cost Analytics

Scheduled Reports

Multi-Property & Portfolio Level Tracking

Pricing Decision Impact Tracking

Profitability Contribution by Customer

Shared Demand Calendar

Flexible Portfolio Grouping

Artificial Intelligence

Revenue pacing

Forecast Locking & Workflows

Driver Based Models

Food & Beverage Reporting, Analysis & Forecasting

Other Income Forecasting, Reporting & Analysis

Business & marketing plans

Version Control

Web Based

Pricing Decision Impact Tracking

Shared Demand Calendar

Flexible Portfolio Grouping

Multi-property management

Centralized user & role management

Open API

Automated data gathering & integration

Customizable Data Hierarchies

In-App Data Management

Flexible Portfolio Grouping

Collaboration & Commenting

Shareable Templates & Plans

File Attachments

Web Based

Alerts Feed

Support

Unverified

Support Not Verified

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