What is Hotel Cloud?

Founded in 2020 | Headquarters in United Kingdom | 4 employees

Hotel Cloud Analytics is a revenue management system that offers a comprehensive suite of features designed to streamline operations, enhance decision-making, and drive revenue for hotels. The platform excels in providing real-time analytics and seamless data integration, which empowers hoteliers to gain quick insights and make more effective rate management decisions. One of its standout features is the ability to automate marketing campaigns and track their performance across all properties, which is highly valuable for multi-property management. By leveraging Hotel Cloud Analytics, hoteliers can optimize their pricing strategies through detailed, up-to-the-minute data analysis, leading to increased profitability. The platform’s intuitive interface ensures that users can easily navigate and make the most out of its features without a steep learning curve. Additionally, its automated capabilities reduce the manual workload, freeing up staff to focus on enhancing the guest experience. Despite a desire for more enhanced reporting features and additional AI functionalities for content creation and strategy development, Hotel Cloud Analytics remains a robust tool that fits seamlessly into existing business operations, helping hotel managers make data-driven decisions and improve their overall efficiency and revenue management.

Analytics

4/5 features

Custom Reports & Templates

Create fully customized drag-n-drop reports and save them as templates for future use or to share with team members.
Net Revenue KPIs
Other Income Forecasting, Reporting & Analysis

Ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. This allows hotels to accurately forecast total revenue. Ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Corporate & Travel Agency Account Tracking

Opens BI to more than just revenue management team by allowing tool to track corporate and travel agency accounts.
Analytics dashboard
Sales team productivity tracking
Revenue pacing
Dashboarding & data visualization
Distribution Cost Analytics
Scheduled Reports
Multi-Property & Portfolio Level Tracking

Easy access to portfolio-level performance for cluster-level and above property managers in charge of multiple hotels.
Pricing Decision Impact Tracking

Compare actuals and on-the-books with previous time periods, booking windows, pick-up trends and analyze your revenue KPIs
Profitability Contribution by Customer

Analyze profit contribution by segment, channel, country, company and more dimensions to truly understand which guests bring the highest bottom-line value.
Shared Demand Calendar

Make fast group pricing and availability decisions based on an automatically updated shared demand calendar including competitor pricing, Business-on-the-Books, availability, market compression data, etc.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.
Artificial Intelligence

Integrated Artificial Intelligence to enhance analyses and reach better insights/decisions faster.

Forecasting, Budgeting & Planning

4/5 features

Revenue pacing
Forecast Locking & Workflows

Lock plans during the review process and grant user or group level access to each model or forecast.
Driver Based Models

Customizable rules that create dynamically adjusting forecasts that automatically adapt based on business drivers eliminating the need for manual updating.
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Other Income Forecasting, Reporting & Analysis

Ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. This allows hotels to accurately forecast total revenue. Ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Business & marketing plans
Version Control

Work collaboratively in the same models to maintain a single source of truth and be able to revert to past versions and track changes.
Web Based

Access and update your models via your web browser
Pricing Decision Impact Tracking

Compare actuals and on-the-books with previous time periods, booking windows, pick-up trends and analyze your revenue KPIs
Shared Demand Calendar

Make fast group pricing and availability decisions based on an automatically updated shared demand calendar including competitor pricing, Business-on-the-Books, availability, market compression data, etc.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.

Data Management

4/5 features

Multi-property management
Centralized user & role management
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.
Automated data gathering & integration
Customizable Data Hierarchies

Modify and create your own customized data hierarchies to optimize and fine tune off-the-shelf models and forecasts for your property's unique needs including: market segments, booking channels, room types, and loyalty membership hierarchies.
In-App Data Management

Easily update your rate codes, corporate and travel agency profile mapping, currency conversion rates right from within the app settings.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.

Collaboration

4/5 features

Collaboration & Commenting

Leave comments and communicate with team members right within the tool to be able to share information and uncover new insights as a team.
Shareable Templates & Plans

Share plans throughout the organization - "one version of the truth".
File Attachments

Attach files to a cell or model to communicate the rationale behind the numbers.
Web Based

Access and update your models via your web browser
Alerts Feed

Keep teams on top of important changes, enabling them to spot and act on opportunities more efficiently and effectively.

Hotel Cloud Reviews Summary

4.9

Excellent

52 reviews

Ease of Use

5.0/5

Customer Support

4.9/5

ROI

5.0/5

Implementation

5.0/5

Business Intelligence Ranked #7 out of 63

Hotel Cloud Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Support

Unverified

Hotel Cloud has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

2025

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Hoteliers say

Hoteliers like Hotel Cloud for its comprehensive suite of features that streamline operations, enhance decision-making, and drive revenue. Users commend its real-time analytics and seamless data integration, which allow for quick insights and more effective rate management. The ability to automate campaigns and track performance across all properties is particularly appreciated. However, there's a desire for more enhanced reporting features, additional integrations, and AI functionalities to aid content creation and strategy development.

AI-generated from the text of customer reviews

Feature requests & improvements

Reporting & forecasting

Real-time analytics

User interface & usability

Data integration

Cost & revenue management

Marketing integration

Automated & multi-property management

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Hotel Cloud Analytics

Hoteliers Most Frequently Mention

What is Hotel Cloud?

Custom Reports & Templates

Net Revenue KPIs

Other Income Forecasting, Reporting & Analysis

Food & Beverage Reporting, Analysis & Forecasting

Corporate & Travel Agency Account Tracking

Analytics dashboard

Sales team productivity tracking

Revenue pacing

Dashboarding & data visualization

Distribution Cost Analytics

Scheduled Reports

Multi-Property & Portfolio Level Tracking

Pricing Decision Impact Tracking

Profitability Contribution by Customer

Shared Demand Calendar

Flexible Portfolio Grouping

Artificial Intelligence

Revenue pacing

Forecast Locking & Workflows

Driver Based Models

Food & Beverage Reporting, Analysis & Forecasting

Other Income Forecasting, Reporting & Analysis

Business & marketing plans

Version Control

Web Based

Pricing Decision Impact Tracking

Shared Demand Calendar

Flexible Portfolio Grouping

Multi-property management

Centralized user & role management

Open API

Automated data gathering & integration

Customizable Data Hierarchies

In-App Data Management

Flexible Portfolio Grouping

Collaboration & Commenting

Shareable Templates & Plans

File Attachments

Web Based

Alerts Feed

Hotel Cloud Reviews Summary

Hotel Cloud Pricing

Hotel Cloud Reviews

Hoteliers say

Hotel Cloud Integrations

Support

Unverified

Support Not Verified

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