Hotel Cloud Analytics

4.9 (52 REVIEWS)

HTR Score icon
HT Score  
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Hotel Cloud Analytics

5.0 (52 REVIEWS)

Ranked 7 (out of 63) in Business Intelligence

Monitor all your booking and competitor rate activity. Giving you complete view of your market performance.

More than 50% of Hotel Cloud’s reviews come from United Kingdom.

Bell avatar Bell - AI powered product analyst

I analyzed all of Hotel Cloud’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Hotel Cloud for its comprehensive suite of features that streamline operations, enhance decision-making, and drive revenue. Users commend its real-time analytics and seamless data integration, which allow for quick insights and more effective rate management. The ability to automate campaigns and track performance across all properties is particularly appreciated. However, there's a desire for more enhanced reporting features, additional integrations, and AI functionalities to aid content creation and strategy development.

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Hoteliers Most Frequently Mention

Feature requests & improvements
Reporting & forecasting
Real-time analytics
User interface & usability
Data integration
Cost & revenue management
Marketing integration
Automated & multi-property management

What Types of Hotels Hotel Cloud is Popular For

Size

31 | Large (75-199 room)

16 | Medium (25-74 room)

5 | Small (10-24 room)

2 | X-Large (200+ room)

4 | X-Small (1-9 room)

Country

57 | United Kingdom

1 | United States of America

1 | Ireland

Type

17 | Bed & Breakfast & Inns

21 | Boutiques

40 | Branded Hotels

27 | City Center Hotels

14 | Airport/Conference Hotels

3 | Extended Stay & Serviced Apartments

8 | Limited Service & Budget Hotels

5 | Luxury Hotels

3 | Resorts

3 | RV Parks & Campgrounds

Region

1 | North America

58 | Europe

Category

55 | Hotel CRM & Email Marketing

52 | Business Intelligence

What is Hotel Cloud?

Founded in 2020 | Headquarters in United Kingdom | 4 employees
Hotel Cloud Analytics is a revenue management system that offers a comprehensive suite of features designed to streamline operations, enhance decision-making, and drive revenue for hotels. The platform excels in providing real-time analytics and seamless data integration, which empowers hoteliers to gain quick insights and make more effective rate management decisions. One of its standout features is the ability to automate marketing campaigns and track their performance across all properties, which is highly valuable for multi-property management. By leveraging Hotel Cloud Analytics, hoteliers can optimize their pricing strategies through detailed, up-to-the-minute data analysis, leading to increased profitability. The platform’s intuitive interface ensures that users can easily navigate and make the most out of its features without a steep learning curve. Additionally, its automated capabilities reduce the manual workload, freeing up staff to focus on enhancing the guest experience. Despite a desire for more enhanced reporting features and additional AI functionalities for content creation and strategy development, Hotel Cloud Analytics remains a robust tool that fits seamlessly into existing business operations, helping hotel managers make data-driven decisions and improve their overall efficiency and revenue management.

Capabilities

Powerful Multi-Property View

The Ultimate Pickup Report

Competitor Rates

Full Hotel Analytics

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Hotel Cloud Reviews Summary

4.9
Excellent
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
5.0/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotel Cloud Analytics is the #15 most trending product in the Business Intelligence category (out of 63) and the #553 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Hotel Cloud’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
79 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Hotel Cloud Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotel Cloud Average Hotel Cloud

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Hotel Cloud Reviews

Hotelier Rating

Excellent
58
Very Good
1
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (4)
  • Small (5)
  • Medium (16)
  • Large (31)
  • X-Large (2)

Country

  • United Kingdom
    United Kingdom
    (57)
  • United States of America
    United States of America
    (1)
  • Ireland
    Ireland
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (58)

Hoteliers say

Hoteliers like Hotel Cloud for its comprehensive suite of features that streamline operations, enhance decision-making, and drive revenue. Users commend its real-time analytics and seamless data integration, which allow for quick insights and more effective rate management. The ability to automate campaigns and track performance across all properties is particularly appreciated. However, there's a desire for more enhanced reporting features, additional integrations, and AI functionalities to aid content creation and strategy development.

AI-generated from the text of customer reviews

Feature requests & improvements
Reporting & forecasting
Real-time analytics
User interface & usability
Data integration
Cost & revenue management
Marketing integration
Automated & multi-property management
10

Great Dashboards for Managers

MD from 75-99 room Branded Hotel in London (United Kingdom)

Verified
12 months ago
As an owner, I need to have visibility of all revenue and costlines on the go. I can now see my property performance, P&Ls and STR immediately
Country United Kingdom
MD
Large Hotel
10

Marketing and Analytics Combined

Sales & Marketing Manager from 75-99 room Branded Hotel in London (United Kingdom)

Verified
12 months ago
Really nice to be able to create my e-mails and see all the reports and analytics in one place. Has helped me hone my campaigns and drive revenue.
Country United Kingdom
Sales & Marketing Manager
Large Hotel
10

Perfect Marketing Platform

Marketing Manager from 75-99 room Branded Hotel in London (United Kingdom)

Verified
12 months ago
It is so simple to understand and use, I can create campaigns in seconds. Love I can track the revenue in detail
Country United Kingdom
Marketing Manager
Large Hotel
10

Great Insights and marketing in one place

Commercial Director from 75-99 room Branded Hotel in London (United Kingdom)

Verified
12 months ago
The system excels in efficient time-saving analytics, with a user-friendly dashboard and rapid updates from PMS. Its clean Insights view aids team development, offering instant reports and a valuable combination of data from various systems.
Country United Kingdom
Commercial Director
Large Hotel
10

Must Have tool for any portfolio

Revenue Assistant from 75-99 room Branded Hotel in London (United Kingdom)

Verified
12 months ago
This is the first reporting platform I've found really designed with portfolios in mind. I can track rates and pickup across all my properties in a single view. With fast real time updates
Country United Kingdom
Revenue Assistant
Large Hotel
10

Amazing Real Time Insights

Revenue Manager from 75-99 room Branded Hotel in London (United Kingdom)

Verified
12 months ago
The system offers streamlined analytics, an intuitive dashboard, and swift insights from PMS. It facilitates user-friendly training and provides instant reports, thanks to comprehensive data integration.
Country United Kingdom
Revenue Manager
Large Hotel
10

Transformational System!

from 500+ room Branded Hotel in (United Kingdom)

Verified
13 months ago
* Timesaving system * Dashboard is really user friendly * Fast analytics from PMS with regular updates * The Insights user view is clean so easy to train and develop team members *instant reports and the scheduler is a huge help *Combination of data from multiple systems makes the data easier to understand and make quicker decisions.
Country United Kingdom
X-Large Hotel
9

Automated and personalised live commercial reporting for your hotels

Asset Management Analyst from 75-99 room Airport/Conference Hotel in North Stifford (United Kingdom)

Verified
13 months ago
(1) great for daily competitors' pricing strategy tracking, (2) great for spotting trends in the market, (3) easy tool to track your own hotels' commercial performance
Country United Kingdom
Asset Management Analyst
Large Hotel
10

A game changer for Business Intelligence

Revenue Manager from 75-99 room Bed & Breakfast & Inn in Wigston (United Kingdom)

Verified
13 months ago
By combining payroll, accounting, pms and rates in one place, I now have complete visibility and control over all outlets. The AI forecasting is so accurate I now base my strategy on it and am seeing the results
Country United Kingdom
Revenue Manager
Large Hotel
10

Real-time pickup and rates at my fingertips

Reservation Agent from 75-99 room Bed & Breakfast & Inn in Wigston (United Kingdom)

Verified
13 months ago
Before I would really struggle with Opera reports or systems with only daily updates. Now I can easily monitor pickup and react immediately.
Country United Kingdom
Reservation Agent
Large Hotel
  • 1
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  • 3
  • 4
  • 5
  • 6

Expert Q&A and Partner Recommendations

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Support

Unverified

Hotel Cloud has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

2 days

Recommended

99%

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