The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amenitiz shines in ease of use and customer support , with exclusive features like Payment processing and Guest profiles.
TOTVS shines .
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $600/mo | Contact sales |
| Verified Reviews | 43 | 0 |
After analyzing 43 verified reviews, Amenitiz users most value its intuitive design and ease of use, customizable website templates, synch with otas, while TOTVS users highlight . Click any theme to see what reviewers say.
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TOTVS |
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Intuitive Design and Ease of Use
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Customizable Website Templates
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Synch with OTAs
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Training and Tutorials
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| Cons | |
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Customer Support Responsiveness
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Invoicing Capabilities
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Legal Compliance Issues
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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TOTVS |
|---|---|---|
| Small (10-24 rooms) ▾ | #24 16 reviews | — |
| Mid-Size (25-74 rooms) | #27 4 reviews | — |
| Large (75-199 rooms) | #20 1 reviews | — |
By Property Type
| Segment |
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TOTVS |
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| Boutique ▾ | #27 8 reviews | — |
| Luxury ▾ | #28 5 reviews | — |
| Branded / Chain | #26 4 reviews | — |
| Extended Stay | #24 2 reviews | — |
By Region
| Segment |
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TOTVS |
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| North America | #39 1 reviews | — |
| Europe ▾ | #8 38 reviews | — |
Choosing between Amenitiz by Amenitiz and TOTVS by TOTVS for your hotel management needs hinges on your operational scale, geographic focus, and feature requirements. Amenitiz has established itself as a trusted, European-based all-in-one platform with a substantial review base, while TOTVS's hotel-specific capabilities are less transparently documented and lack recent review data.
Both products aim to streamline operations, but Amenitiz offers a proven, user-rated solution with verified customer feedback. Are you ready to prioritize a platform with extensive reviews and proven performance in Europe?
Amenitiz and TOTVS serve fundamentally different market segments and feature sets. Amenitiz is designed for small to medium independent hotels, B&Bs, and guesthouses, mainly in Europe, with a focus on direct bookings, website management, and channel synchronization. TOTVS, in contrast, appears to be a more corporate or enterprise-oriented solution, but lacks recent review data and clear regional presence.
Amenitiz's features include a full property management system, booking engine, channel manager, and website builder—all integrated within a single platform—making it well-suited for independent hoteliers seeking simplicity. TOTVS's offering is opaque, with no visible reviews or regional focus, raising questions about its suitability for your local market.
Given the transparent, recent feedback and dedicated hotel features, which solution aligns better with your current needs?
If your hotel needs a user-friendly platform with high customer satisfaction, go with Amenitiz. Its 38 reviews over the past six months, a 4.09/5 ease of use rating, and a 3.99/5 support score make it a safer choice. Amenitiz is ideal if you prioritize a native multilingual interface, local European compliance, and a strong track record.
Choose TOTVS if your hotel operates on a large, enterprise level with complex internal processes that may require highly customized solutions. However, note the lack of recent reviews, support ratings, or clear regional presence, which could pose risks for fast implementation and ongoing support.
For most independent European hoteliers, Amenitiz’s verified reputation makes it the more reliable choice.
Amenitiz boasts a 4.09/5 ease-of-use rating from 38 recent reviews, with many hoteliers praising its intuitive interface, simple onboarding, and comprehensive tutorials. Reviewers mention that staff find it straightforward to adopt, and most properties are onboarded within 3-4 weeks.
In contrast, TOTVS reports no current reviews, support ratings, or user feedback, making it impossible to gauge its usability. The absence of recent data suggests a lack of clarity about its interface or ease of onboarding.
Edge: Amenitiz.
Amenitiz offers 54 features, including a channel manager, booking engine, integrated CRS, payment processing, guest CRM, housekeepings modules, real-time reporting, and more. Its features support automation, multi-channel distribution, and regulatory compliance tailored for European markets.
TOTVS provides no publicly documented features or comparable modules, creating a significant gap. The absence of detailed feature information, combined with no recent reviews, indicates it may not match Amenitiz’s breadth.
Edge: Amenitiz.
Amenitiz earns a 3.99/5 support rating from verified reviews, with hoteliers highlighting responsive service, comprehensive tutorials, and helpful webinars. Some reviews mention delays but overall, the support is rated as dependable.
TOTVS has no available review data or support ratings, making it impossible to assess its responsiveness or quality. The lack of recent customer feedback raises concerns about ongoing support.
Edge: Amenitiz.
Amenitiz integrates with five verified partners, including Lightspeed, CheKin, and Qualitelis, and synchronizes with over 150 OTAs via its channel manager, including Booking.com, Expedia, and Airbnb. Its open API and direct integrations facilitate operations across multiple platforms.
TOTVS offers no publicly available information on integrations or partner programs. The lack of documented partnerships suggests it may have limited connectivity.
Edge: Amenitiz.
Amenitiz’s overall review score on Trustpilot is 4.6/5 from over 4,800 reviews, with recent feedback confirming high satisfaction, especially among B&Bs and guesthouses. Hotels in Europe report significant increases in direct bookings and operational efficiency.
TOTVS has no recent reviews or ratings, so there’s no current customer sentiment to compare. This silence indicates a potential lack of recent market traction or user satisfaction.
Edge: Amenitiz.
Amenitiz’s pricing is transparent at $600 per month, with no freemium options or implementation fees. Its all-in-one model provides predictable costs for small to medium properties.
TOTVS’s pricing is not publicly available, and there’s no information on whether it charges per property, user, or feature. The lack of transparent pricing complicates direct comparison.
Not ideal if your hotel is larger than 30 rooms, operates outside Europe, or requires highly customized enterprise features.
Not ideal if your hotel is a small independent property in Europe, or if you rely on verified reviews and proven integrations.
Amenitiz is a clear choice for most independent European hotels, with verified reviews, a wide array of features, and proven customer satisfaction. Its comprehensive platform supports growth in direct bookings, simplifies operations, and offers strong regional compliance.
TOTVS, lacking recent customer feedback and transparent features, seems less suited for small to medium hotels seeking reliable, quick-start solutions. Its undefined scope and regional absence make it a riskier investment.
If your hotel prioritizes a trusted, review-backed platform with extensive features, Amenitiz is the superior option. Reserve TOTVS for specialized or large-scale enterprise needs only if further due diligence confirms its suitability.
According to HTR's product database, Amenitiz and TOTVS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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TOTVS |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 42 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"When we started looking for a booking system, we needed one that was simple, and easy to use and engage with; not only from our point of view but from our guests too. We’ve got a b..."
No published case study for this goal yet.
What hoteliers love
Amenitiz is praised for its user-friendly and intuitive design, making it easy for both hoteliers and guests to use. This aspect is highly valued for... Amenitiz is praised for its user-friendly and intuitive design, making it easy for both hoteliers and guests to use. This aspect is highly valued for daily management tasks.
Amenitiz's customizable website templates, designed to improve conversion rates from lookers to bookers, are highly praised. Users report a significan... Amenitiz's customizable website templates, designed to improve conversion rates from lookers to bookers, are highly praised. Users report a significant increase in direct bookings, attributing this to the templates' effectiveness.
Users appreciate Amenitiz’s synchronization capabilities with various OTAs, which help centralize reservations and avoid overbookings. However, there... Users appreciate Amenitiz’s synchronization capabilities with various OTAs, which help centralize reservations and avoid overbookings. However, there are issues with integrating some major platforms like Google, Expedia, and VRBO.
Where hoteliers push back
Reviews highlight significant concerns with Amenitiz’s customer support, describing delayed email responses and unavailability during weekends. Users... Reviews highlight significant concerns with Amenitiz’s customer support, describing delayed email responses and unavailability during weekends. Users report frustration due to non-responsive support.
Hoteliers express dissatisfaction with Amenitiz’s invoicing system, mentioning its lack of integration and opportunities for improvement. This topic i... Hoteliers express dissatisfaction with Amenitiz’s invoicing system, mentioning its lack of integration and opportunities for improvement. This topic is critical for consistent financial operations.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amenitiz and TOTVS share many core Hotel Management Software features, but each has unique capabilities. Amenitiz offers 5 verified integration partners, while TOTVS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Amenitiz leads in ease of use at 4.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amenitiz: No. TOTVS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amenitiz has an HT Score of 40 and TOTVS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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