AmicHotel vs. NewBook (PMS): Which Is Right for You?

Updated May 16, 2026  ·  16 verified reviews analyzed

TLDR

We analyzed 16 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

AmicHotel shines , with exclusive features like Transactional Emails (booking, folios, etc) and Tablet/Kiosk Check-in.

NewBook shines in ease of use and customer support , with exclusive features like Guest CRM and Guest profiles.

See the full breakdown below ↓

How Does AmicHotel Compare to NewBook (PMS)?

Side-by-side ratings based on 16 verified hotelier reviews on HTR.

HTScore
0
0
Likelihood to Recommend
0%
96%
Ease of Use
0.0/5
4.7/5
Customer Support
0.0/5
5.0/5
Value for Money
0.0/5
4.6/5
Starting Price From $200/mo From $1,000/mo
Verified Reviews 0 16

AmicHotel vs NewBook: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment AmicHotel AmicHotel NewBook NewBook
Small (10-24 rooms) #43 8 reviews
Mid-Size (25-74 rooms) #42 7 reviews
Large (75-199 rooms) #47 1 reviews

By Property Type

Segment AmicHotel AmicHotel NewBook NewBook
Boutique #47 7 reviews
Luxury #53 2 reviews
Branded / Chain #44 4 reviews
Extended Stay #44 2 reviews

By Region

Segment AmicHotel AmicHotel NewBook NewBook
North America #39 2 reviews

How Much Do AmicHotel and NewBook (PMS) Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

AmicHotel AmicHotel NewBook NewBook
Starting Price From $200/mo From $1,000/mo

Which Features Does AmicHotel Have That NewBook (PMS) Doesn't (and Vice Versa)?

According to HTR's product database, AmicHotel and NewBook (PMS) share 23 features. Here are the key differences — features one has that the other lacks.

Feature AmicHotel AmicHotel NewBook NewBook
Automated Space Optimization
Automated night audit
Guest CRM
Guest profiles
Integrated CRS
Integrated ID & Passport Scanner
On premise
Payment Requests
Spa & Wellness Module
Tablet/Kiosk Check-in
Task Management
Transactional Emails (booking, folios, etc)

Showing top differences. 16 more features differ between these products.

AmicHotel vs NewBook: The Bottom Line

AmicHotel
AmicHotel
0.0/5 from 0 reviews

Unique capabilities

Transactional Emails (booking, folios, etc) Task Management Tablet/Kiosk Check-in Payment Requests Automated Space Optimization
0.0/5 ease of use 0.0/5 support 1 integrations
Visit Profile
NewBook
NewBook
4.8/5 from 16 reviews

Unique capabilities

Integrated CRS Guest CRM Guest profiles Automated night audit Spa & Wellness Module
4.7/5 ease of use 5.0/5 support 16 integrations
Visit Profile

Where the ratings diverge most

Overall Rating NewBook 4.8 vs 0.0 (+4.8)
Ease of Use NewBook 4.7 vs 0.0 (+4.7)
Customer Support NewBook 5.0 vs 0.0 (+5)
Value for Money NewBook 4.6 vs 0.0 (+4.6)
Onboarding NewBook 4.8 vs 0.0 (+4.8)

Frequently Asked Questions About AmicHotel vs NewBook (PMS)

Can AmicHotel replace NewBook (PMS)?

It depends on your requirements. AmicHotel and NewBook (PMS) share many core Property Management Systems features, but each has unique capabilities. AmicHotel offers 1 verified integration partners, while NewBook (PMS) offers 16. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. NewBook (PMS) leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do AmicHotel or NewBook (PMS) offer a free plan?

AmicHotel: No. NewBook (PMS): No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank AmicHotel and NewBook (PMS)?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. AmicHotel has an HT Score of 0 and NewBook has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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