The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 172 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
App Luna Pte Ltd shines .
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile optimized/responsive and Post-stay emails.
Side-by-side ratings based on 172 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 172 |
After analyzing 172 verified reviews, App Luna Pte Ltd users most value its , while Exely users highlight support and responsiveness, booking engine effectiveness, direct booking enhancement. Click any theme to see what reviewers say.
| App Luna Pte Ltd |
|
|---|---|
| Pros | |
|
+
Support and Responsiveness
▾
|
|
|
+
Booking Engine Effectiveness
▾
|
|
|
+
Direct Booking Enhancement
▾
|
|
|
+
Channel Manager Synchronization
▾
|
|
| Cons | |
|
−
Customization and Flexibility
▾
|
|
|
−
Integration and Advanced Features
▾
|
|
|
−
Guest Experience Concerns
▾
|
|
How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | App Luna Pte Ltd |
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #15 34 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #11 64 reviews |
| Large (75-199 rooms) ▾ | — | #22 5 reviews |
| X-Large (200+ rooms) ▾ | — | #8 6 reviews |
By Property Type
| Segment | App Luna Pte Ltd |
|
|---|---|---|
| Boutique ▾ | — | #15 35 reviews |
| Luxury ▾ | — | #15 28 reviews |
| Branded / Chain ▾ | — | #16 17 reviews |
| Extended Stay ▾ | — | #16 9 reviews |
By Region
| Segment | App Luna Pte Ltd |
|
|---|---|---|
| North America | — | #24 2 reviews |
| Europe ▾ | — | #25 11 reviews |
| Asia Pacific ▾ | — | #4 79 reviews |
| Middle East ▾ | — | #2 17 reviews |
Choosing the right booking engine for your hotel is critical to increasing direct bookings, streamlining operations, and enhancing guest experience. While App Luna Pte Ltd offers a platform with no recent reviews and a score of zero, Exely’s booking engine boasts over 140 reviews, a high score of approximately 93, recent positive feedback, and a comprehensive feature set. Given the data, Exely's more substantial market presence and proven track record make it the more reliable choice today. But what exactly sets them apart?
App Luna Pte Ltd appears to be a minimal or no-reviewed platform, with no recent reviews or clear data on features, integrations, or customer support. In contrast, Exely’s platform has accumulated 144 reviews, with 63 in the last six months, indicating active use and ongoing support. Exely is rated highly for ease of use (4.91/5) and customer support (4.96/5), with a recommendation rate of 98%, reflecting strong user satisfaction.
Exely’s extensive feature set includes multi-lingual, multi-currency support, flexible date and rate plan comparisons, automated emails, and advanced analytics—features App Luna Pte Ltd does not publicly list. Given the lack of concrete data about App Luna Pte Ltd’s capabilities and the proven, well-rated support and functionality of Exely, it’s clear which platform is more viable for your hotel right now.
If your hotel needs a reliable, feature-rich platform with proven customer satisfaction and active development, Exely is the clear choice. For independent hotels, boutique properties, or chains seeking extensive marketing tools, multi-lingual support, and integrations, Exely’s platform fits the bill.
However, if your hotel requires a basic booking engine, perhaps for a very small operation or a test environment, and you’re willing to accept limited support or features, App Luna Pte Ltd might suffice—though this is speculative given the lack of review data.
In most cases, Exely’s benefits in usability, features, and support outweigh the risks associated with the unknowns of App Luna Pte Ltd. Do you want a platform backed by recent, positive reviews and proven performance?
Exely’s platform scores nearly perfect (4.91/5) for ease of use, with reviews describing its user-friendly dashboard, smooth management of rates and reservations, and proactive support team. In contrast, App Luna Pte Ltd’s score is zero, indicating no data on usability or customer onboarding.
The reviews for Exely highlight a straightforward interface that simplifies daily operations and enables quick staff onboarding. Given the lack of information on App Luna Pte Ltd’s interface, the edge clearly goes to Exely.
Exely offers 29 unique features, such as multi-lingual support, multi-currency, rate plan comparisons, automated emails, and integration with third-party systems like TripAdvisor and PayPal. These capabilities support a sophisticated, flexible booking experience.
App Luna Pte Ltd provides no listed features or unique functionalities, which raises questions about its capabilities. Therefore, Exely’s expansive feature set gives it a definitive advantage. Edge: Exely.
Exely’s customer support is rated 4.96/5, with reviews praising rapid, helpful responses and a proactive approach to improvement. The platform’s onboarding score is also high at 4.84/5, reinforcing its reputation for strong support.
App Luna Pte Ltd has no recent reviews or ratings, making it impossible to assess support quality. Based on available data, Exely’s support team is the clear winner. Edge: Exely.
Exely is integrated with eight verified partners, including Mews, Oracle Hospitality, Booking.com, and PayPal, providing a broad ecosystem for your hotel’s tech stack. App Luna Pte Ltd has no publicly listed integrations or partner data.
This extensive integration network allows for smoother operations and better data flow, giving Exely the edge. Edge: Exely.
With over 140 recent reviews, mostly positive, Exely’s user ratings reflect high satisfaction across various hotel segments. Reviewers repeatedly praise its ease of use, support, and feature set, especially for boutique and city-center hotels.
In contrast, App Luna Pte Ltd has no reviews or ratings, rendering it impossible to gauge user satisfaction. The clear verdict: Exely is the more highly-rated platform by hoteliers. Edge: Exely.
App Luna Pte Ltd does not publicly list pricing, which suggests a need for direct inquiry or custom quotes. Conversely, Exely charges a base price of $200 per month, with no free tier or trial available.
Given the transparent pricing and the value provided by its features, Exely’s cost structure is straightforward and predictable. The absence of pricing data for App Luna Pte Ltd makes it less attractive from a budgeting perspective.
The core difference is that Exely is a well-supported, feature-rich booking engine with proven market success, while App Luna Pte Ltd remains unreviewed and undemonstrated. Exely’s platform addresses the needs of most hotels seeking a reliable, flexible, and well-supported booking system.
If your hotel values ongoing support, extensive features, integrations, and recent positive reviews, go with Exely. Its high rating and active user base make it the safer, more effective choice.
Choose App Luna Pte Ltd only if your hotel has very basic needs, minimal expectations for support, and is willing to accept the risks associated with limited or no publicly available data. For all other hotels, Exely will likely deliver more immediate value and peace of mind.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| App Luna Pte Ltd |
|
|
|---|---|---|
| Starting Price | — | From $200/mo |
According to HTR's product database, App Luna Pte Ltd and Exely Booking Engine share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | App Luna Pte Ltd |
|
|---|---|---|
| Conversion rate reports | ||
| Flexible dates | ||
| Mobile optimized/responsive | ||
| Multi-lingual | ||
| Multi-room bookings | ||
| Room substitutions |
Showing top differences. 17 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
What hoteliers love
Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a... Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a considerable strength of the product.
Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus con... Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus contributing to revenue growth. It is deemed to have a powerful positive impact on the guest experience and conversion rates.
The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party... The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party fees and providing a return on investment through efficient booking management.
Where hoteliers push back
A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more f... A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more flexibility to adapt templates and reports to their needs.
Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a do... Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a downside restricting the platform's full potential.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. App Luna Pte Ltd and Exely Booking Engine share many core Booking Engine features, but each has unique capabilities. App Luna Pte Ltd offers 0 verified integration partners, while Exely Booking Engine offers 8. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Booking Engine leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
App Luna Pte Ltd: No. Exely Booking Engine: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. App Luna Pte Ltd has an HT Score of 0 and Exely has 93. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor