The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 141 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Aro Digital Strategy shines , with exclusive features like Website Personalization.
ResNexus shines when it comes to customer support , with exclusive features like Conversion Widgets.
Side-by-side ratings based on 141 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $1,200/mo | From $800/mo |
| Verified Reviews | 22 | 119 |
After analyzing 141 verified reviews, Aro Digital Strategy users most value its , while ResNexus users highlight customer support, reservation management and booking engine, website design and integration. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Reservation Management and Booking Engine
▾
|
|
|
+
Website Design and Integration
▾
|
|
|
+
Training and Onboarding
▾
|
|
| Cons | |
|
−
Data Analytics and Reporting
▾
|
|
|
−
OTA Integration and Commission Savings
▾
|
|
|
−
Housekeeping and Maintenance Management
▾
|
|
How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #14 4 reviews | #7 47 reviews |
| Mid-Size (25-74 rooms) ▾ | #9 17 reviews | #10 15 reviews |
| Large (75-199 rooms) | #18 1 reviews | #12 3 reviews |
| X-Large (200+ rooms) | — | #11 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #13 12 reviews | #9 22 reviews |
| Luxury ▾ | #11 13 reviews | #12 12 reviews |
| Branded / Chain ▾ | #13 5 reviews | #9 13 reviews |
| Extended Stay | — | #11 3 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #24 0 reviews | #2 114 reviews |
| Europe ▾ | #7 21 reviews | #20 1 reviews |
| Asia Pacific | — | #20 1 reviews |
Choosing the right website design platform for your hotel involves weighing ease of use, features, support, integrations, and overall value. Both Aró Digital Strategy and ResNexus Websites aim to enhance your online presence and streamline operations, but they serve different needs and hotel types. Your decision should hinge on which platform aligns best with your hotel’s size, segment, and growth priorities.
While Aró boasts a higher review count and more recent feedback, ResNexus’s extensive integrations and proven track record among small-to-mid-sized properties make it a compelling option. But which one truly matches your hotel’s unique requirements?
Both products address website design, but they diverge significantly in scope and focus. Aró specializes in creating bespoke, visually stunning websites with a strategic emphasis on user conversion, SEO, and brand enhancement, targeting hotels willing to invest in a highly tailored digital experience. ResNexus, on the other hand, offers a streamlined, integrated website solution with a focus on operational automation and ease of updates, ideal for properties that prioritize simplicity and integrated reservation management.
Aró’s platform, with a total of 22 reviews and recent feedback, has a higher confidence level and a more diverse international presence, including regions outside North America. ResNexus’s 109 reviews, mostly from North American properties, reflect a broader adoption in small to mid-sized segments, especially B&Bs and resorts. Do you need a highly customized, brand-focused website or a straightforward, integrated platform that simplifies operations?
If your hotel needs a website that combines visual appeal with integrated booking and reservation management, ResNexus is likely the better fit. Its proven track record among small properties, extensive integrations, and strong customer support make it ideal for independent B&Bs, inns, and resorts looking for a hands-off approach to website management.
Conversely, if your hotel—particularly in the luxury or city center segments—requires a bespoke website designed to maximize conversions and SEO performance, Aró’s tailored approach and focus on digital marketing are more suitable. Its emphasis on strategic design and advanced technical expertise appeals to properties seeking to elevate their online branding and direct bookings.
Aró’s user experience scores—4.73 out of 5 for ease of use—are slightly ahead, driven by its intuitive content management system and professional onboarding. Customers praise its streamlined process and dedicated support, with reviews highlighting prompt resolution of issues and a focus on helping staff adapt quickly.
ResNexus scores 4.78, with reviews emphasizing its straightforward website builder, intuitive content editing, and seamless integration with reservation systems. Support is also highly rated, and some users note that the platform's familiar interface reduces the learning curve.
Edge: ResNexus.
Aró’s standout feature is Website Personalization, allowing hotel teams to craft tailored experiences for visitors, which is absent in ResNexus. It also offers advanced SEO optimization and strategic design tools to enhance brand visibility.
ResNexus’s unique feature set includes Conversion Widgets, which help improve booking conversion rates and are integrated directly into the website, simplifying the guest journey. The platform also offers extensive OTA and PMS integrations, with 17 verified partners, compared to Aró’s single verified integration.
Edge: ResNexus.
Both platforms excel in customer support, but ResNexus’s reviews reveal a slight edge, with a 4.88/5 rating and frequent praise for its responsiveness and dedicated account management. Users say, “Their support team is the best and always helpful,” and appreciate the ongoing personal assistance.
Aró’s support is also highly rated at 4.82/5, with clients describing its support as professional and prompt, but its smaller review base makes it slightly less indicative of overall support consistency.
Edge: ResNexus.
ResNexus surpasses Aró significantly, with 17 verified integrations including Triptease, Airbnb, Booking.com, Expedia, Lightspeed, Google, and others. This breadth supports comprehensive operational and marketing automation, making it a versatile choice for properties with complex channel needs.
Aró offers only one verified integration, focusing on bespoke website design and SEO, with website personalization as its exclusive feature. This limits its ability to connect with other tools, but it excels in custom design.
Edge: ResNexus.
ResNexus enjoys a higher overall review score of approximately 76/100, with many reviews from small properties praising its ease of use, support, and integration capabilities. Hoteliers in the B&B, resort, and vacation rental segments particularly value its automation features.
Aró’s reviews, though fewer, are highly positive with a 95% likelihood to recommend, mainly from luxury and city hotels emphasizing its bespoke design and growth-focused approach. The recent reviews favor ResNexus’s broader user base and proven stability.
Edge: ResNexus.
Aró’s pricing starts at $1,200 per month, with no free trial or implementation fee, reflecting its premium, bespoke service. ResNexus offers a lower base price of $800, with no ongoing trial or setup charges, making it more accessible for smaller properties.
Both platforms do not specify tiered or per-room pricing, but Aró’s higher price indicates a more tailored, high-touch service, whereas ResNexus emphasizes affordability and scalability.
ResNexus offers a straightforward, integrated website solution with a broad range of features, extensive third-party integrations, and a strong support reputation. It's ideal for small-to-mid-sized properties seeking operational efficiency and reliable, easy-to-manage websites.
Aró specializes in creating visually impactful, conversion-optimized websites tailored for hotels that want to elevate their brand and drive direct bookings through strategic design and SEO. It suits luxury and city-center hotels willing to invest in a bespoke digital presence.
If your priority is a versatile, easy-to-maintain website with proven integrations and support, ResNexus is your clear choice. But if your hotel needs a highly customized, branding-focused website to boost direct bookings and brand recognition, Aró is the better option.
This comparison highlights the core differences and strengths of each platform to help you decide based on your hotel’s size, segment, and digital ambitions. Both products deliver value—your choice depends on your specific operational needs and branding strategy.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $1,200/mo | From $800/mo |
According to HTR's product database, Aró Website Design and ResNexus Websites share 18 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Conversion Widgets | ||
| Website Personalization |
Ranks higher for
Unique capabilities
What hoteliers love
While generally praised for responsive, timely, and high-quality customer support, several reviews highlight room for improvement in real-time support... While generally praised for responsive, timely, and high-quality customer support, several reviews highlight room for improvement in real-time support availability, especially on weekends. Some users experienced high turnover among their support contacts but still found the overall support effective.
Users praise ResNexus for its easy-to-use reservation management system and integrated booking engine. It helps in streamlining bookings, reducing dou... Users praise ResNexus for its easy-to-use reservation management system and integrated booking engine. It helps in streamlining bookings, reducing double bookings, and simplifying the overall reservation process. Many users noted the system's ability to handle different booking platforms, useful for tax reports and automating emails.
ResNexus is noted for its exceptional website design service, which positively impacts direct booking rates and customer engagement. Users appreciate... ResNexus is noted for its exceptional website design service, which positively impacts direct booking rates and customer engagement. Users appreciate the professional look and the cohesive integration with the booking engine, SEO services, and flexibility for self-updates.
Where hoteliers push back
Users frequently commend the extensive and actionable data analytics and reporting tools that aid in business decision-making, tax preparation, and ma... Users frequently commend the extensive and actionable data analytics and reporting tools that aid in business decision-making, tax preparation, and market analysis. Users pointed out challenges in report customization and the need for better integration of some data points.
Many users note substantial savings on OTA commissions thanks to ResNexus's integration. The tool's ability to streamline reservations across various... Many users note substantial savings on OTA commissions thanks to ResNexus's integration. The tool's ability to streamline reservations across various OTA platforms aids in centralizing bookings and reducing operational overhead. Users would appreciate further enhancements to OTA linkage.
Ranks higher for
Unique capabilities
It depends on your requirements. Aró Website Design and ResNexus Websites share many core Website Design features, but each has unique capabilities. Aró Website Design offers 1 verified integration partners, while ResNexus Websites offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ResNexus Websites leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Aró Website Design: No. ResNexus Websites: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Aro Digital Strategy has an HT Score of 0 and ResNexus has 77. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor