The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Aro Digital Strategy shines in customer support and onboarding , with exclusive features like Blog Post Composer and Fully Customizable Themes.
ROIBACK shines .
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | From $1,200/mo | Contact sales |
| Verified Reviews | 22 | 9 |
How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | #14 4 reviews | #26 0 reviews |
| Mid-Size (25-74 rooms) ▾ | #9 17 reviews | #17 3 reviews |
| Large (75-199 rooms) | #18 1 reviews | #13 1 reviews |
| X-Large (200+ rooms) | — | #7 2 reviews |
By Property Type
| Segment |
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| Boutique ▾ | #13 12 reviews | #20 3 reviews |
| Luxury ▾ | #11 13 reviews | #17 3 reviews |
| Branded / Chain ▾ | #13 5 reviews | #14 2 reviews |
| Extended Stay | — | #16 0 reviews |
By Region
| Segment |
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| North America | #24 0 reviews | #27 1 reviews |
| Europe ▾ | #7 21 reviews | #17 1 reviews |
| Asia Pacific | — | #5 3 reviews |
| Middle East | — | #8 1 reviews |
Choosing the right website design platform for your hotel involves evaluating each product’s ability to enhance your online presence, attract guests, and drive direct bookings. Both Aró Website Design by Aro Digital Strategy and Roiback | Hotel Web Development aim to meet these needs, but they diverge significantly in features, support, and market focus. Your decision hinges on which platform aligns best with your hotel’s size, segment, and growth ambitions.
While Aró boasts more recent reviews and a stronger overall rating, Roiback’s extensive integration ecosystem and larger review base suggest different strengths. Which product will best support your hotel’s digital growth?
Both platforms address website creation and optimization, but they approach their offerings differently. Aró emphasizes bespoke design, content management, and conversion optimization, with a focus on luxury and boutique hotels. Roiback, by contrast, concentrates on conversion and visual appeal, with a broad suite of integrations and a more technical backend.
Aró provides a user-friendly CMS and unique features like drag-and-drop editing, SEO plugins, and fully customizable themes, all aimed at delivering visually stunning, high-performing websites. Roiback offers a comprehensive, multi-functional platform with a focus on performance analytics, rapid scalability, and extensive third-party integrations, making it suitable for hotels with complex needs or larger operations.
Where does your hotel’s primary need lie: bespoke design with a high degree of customization, or an integrated, scalable platform with extensive partner options? The choice depends on whether your priority is stylistic flexibility or operational depth.
If your hotel requires a visually compelling, user-centric website that emphasizes direct bookings and brand differentiation, Aró is the clear choice. Its feature set includes fully customizable themes, a drag-and-drop page builder, SEO tools, and a dedicated support team, making it ideal for boutique, luxury, or city-center hotels seeking a tailored online presence.
Conversely, if your hotel needs a platform with a broad network of integrations, robust analytics, and a scalable architecture to support multiple channels, Roiback is better suited. Its strength lies in its extensive partner ecosystem—27 verified integrations—and proven performance in driving sales for larger or more complex hotel groups.
Consider your hotel’s size, segment, and future growth plans: for boutique and luxury properties prioritizing bespoke design, go with Aró. For larger, multi-property brands requiring a scalable, integrated system, Roiback offers more extensive capabilities.
Aró’s platform scores a 4.73/5 for ease of use, with a straightforward Content Management System that hotel staff can quickly learn. Customer support is highly rated at 4.82/5, with reviews praising the prompt, professional assistance and dedicated account management. Onboarding is rated 4.81/5, indicating a smooth setup process.
Roiback follows closely with a 4.5/5 ease-of-use rating, supported by positive reviews that highlight their professional, friendly support team. However, some users note that its backend could benefit from re-categorization and simplification, especially for managing multiple services.
Edge: Aró Website Design for its higher ease-of-use score and more recent, positive reviews.
Aró offers five features exclusive to its platform: Blog Post Composer, Fully Customizable Themes, Whitelabel Capability, Drag and Drop Page Builder, and SEO Plugins. These features enable hotels to craft highly personalized, search-optimized websites with minimal technical skill.
Roiback provides 14 shared features across platforms but lacks the specialized design tools Aró offers. Its focus remains on performance, analytics, and integrations, with less emphasis on visual customization.
Edge: Aró Website Design, due to its unique design and content features tailored to hospitality branding.
Aró consistently receives outstanding support reviews, with a 4.82/5 rating and comments praising prompt, professional, and dedicated assistance. Customers highlight their support team's ongoing engagement and responsiveness, which is a significant advantage during onboarding and troubleshooting.
Roiback’s support is also rated highly at 4.38/5, with users appreciating their friendly, effective service. Nonetheless, some review comments suggest that support could be more consistent, especially in complex scenarios like rate management or backend customization.
Edge: Aró Website Design, for its higher support rating and more recent, positive feedback.
Aró’s reviews, though fewer in number (22), are recent and reflect a 95% likelihood to recommend, with high satisfaction across user segments. Its focus on personalized support and design excellence resonates particularly with luxury and boutique hotels.
Roiback, with just 8 reviews, has a lower recommendation rate at 84%. Larger hotel groups and multi-property brands seem to value its extensive integrations and performance analytics, but smaller hotels may find the platform overly complex.
Edge: Aró Website Design, due to recent reviews and higher customer satisfaction ratings.
Aró’s pricing starts at $1,200 per month, with no freemium or trial options listed. Its fixed pricing offers transparency for hotels planning a dedicated budget for website development and support.
Roiback’s pricing is not publicly listed, which is typical for platforms with extensive integrations and tailored solutions. Expect custom quotes based on your hotel’s size and needs, potentially making it harder to compare upfront.
In general, Aró provides clearer cost expectations, but larger hotels or multi-property groups might find Roiback’s custom pricing more appropriate for complex needs.
Not ideal if your hotel relies heavily on third-party booking channels or requires a platform with extensive third-party integrations out-of-the-box.
Not ideal if your hotel is small, boutique, or heavily reliant on bespoke design without needing extensive integrations.
Aró specializes in creating visually stunning, high-conversion websites tailored to boutique and luxury hotels. Its personalized design tools, dedicated support, and recent positive reviews make it a strong choice for properties seeking a unique online presence.
Roiback excels in providing a scalable, integrated platform with extensive third-party support, making it better suited for larger hotel groups or hotels with complex operational needs. Its vast partner ecosystem and proven sales performance support this.
If your hotel values bespoke aesthetics and direct control, go with Aró. For hotels focused on growth, integrations, and scalability, Roiback is the better option. Both platforms serve different hotel profiles, but based on recent reviews and support ratings, Aró leads in overall satisfaction for boutique and luxury segments.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,200/mo | — |
According to HTR's product database, Aró Website Design and Roiback | Hotel Web Development share 14 features. Here are the key differences — features one has that the other lacks.
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| Blog Post Composer | ||
| Drag and Drop Page Builder | ||
| Fully Customizable Themes | ||
| SEO Plugins | ||
| Whitelabel Capability |
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"The new website offers a more agile, intuitive, and personalized user experience. We wanted our website to reflect our corporate identity, our hotels, and our differential value pr..."
Ranks higher for
Unique capabilities
Ranks higher for
Where the ratings diverge most
It depends on your requirements. Aró Website Design and Roiback | Hotel Web Development share many core Website Design features, but each has unique capabilities. Aró Website Design offers 1 verified integration partners, while Roiback | Hotel Web Development offers 27. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Aró Website Design leads in ease of use at 4.7/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Aró Website Design: No. Roiback | Hotel Web Development: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Aro Digital Strategy has an HT Score of 0 and ROIBACK has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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