Roiback | Hotel Web Development

4.2 (9 REVIEWS)

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Roiback | Hotel Web Development

Unranked in Website Design

Conversion at first sight

ROIBACK has 0 reviews from France so we’re unable to verify that they operate in your local market.

What is ROIBACK?

Founded in 2010 | Headquarters in Mallorca | 141 employees
Roiback | Hotel Web Development is a comprehensive web development platform specifically designed for the hospitality industry. This platform excels in creating visually impressive and highly functional websites for hotels, aimed at significantly enhancing the user experience. By focusing on each hotel's unique features and value propositions, Roiback transforms these elements into an engaging and intuitive website. The software strategically designs every component to attract potential guests and convert website visitors into direct bookings. Its creative approach ensures that your hotel's website not only inspires but effectively converts interest into tangible reservations, making it a valuable addition to your business operations.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of ROIBACK products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by ROIBACK

FAQs

Roiback | Hotel Web Development Alternatives

Not sure if ROIBACK is right for your hotel? Here are similar Website Design vendors that could be a good fit for your hotel:

Capabilities

Design

Usability (UX)

Content

Features

Design & Content Management

4/5 features

Conversion

4/5 features

Internationalization

4/5 features

Analytics

4/5 features

SEO & Traffic

4/5 features

Available Add-ons & Modules

Hotel Booking Engine

Booking Engine
Roiback is an award-winning travel-tech company that helps hotels increase their Direct Sales and Profitability through its market-leading Booking Engine, Web Design, Digital Marketing, and Contact Center. Over 2.000 hotels worldwide use Roiback. We have native integrations with the main Channel Managers, PMS and the leading hotel tech suppliers to enhance the direct channel of hotels.

INCLUDED

Digital Marketing Services

Digital Marketing Agencies
With over a decade dedicated to the hospitality industry and its complex digital technology ecosystem, our specialists will work as part of your team to achieve the highest return on investment.

PREMIUM ADD-ON

Q4 '26 Website Design Survey Insights

Is ROIBACK a good fit for your hotel?

Mid-sized
92% (130)
#2 of 15

SiteMinder is a top Website Design pick among mid-sized hotels on HotelTechReport, praised for its "clean and professional look" that features modern design and effective navigation. This appealing visual layout not only enhances guest engagement but also seamlessly integrates with hotel operations to boost direct bookings.

Small
91% (115)
#2 of 15

SiteMinder is a top Website Design pick among small hotels on HotelTechReport, praised for its easy-to-use website builder that allows hoteliers to quickly set up and update their sites, which is essential for enhancing online visibility. Users appreciate that they can create a professional website in just a few hours with integrated booking capabilities.

Large
88% (42)
#1 of 8

SiteMinder is a top Website Design pick among large hotels on HotelTechReport for its flexibility in website creation, allowing users to build tailored hotel websites that align with their brand needs. This adaptability helps properties enhance their online presence and engage directly with guests.

Boutique Hotels
93% (150)
#1 of 19

SiteMinder is a top Website Design pick among boutique hotels on HotelTechReport, praised for its clean and mobile-friendly Website Builder that enhances direct inquiries and bookings. Reviewers report that using SiteMinder "boosted direct inquiries and bookings" while simplifying the checkout process, making it easier for boutique operators to manage their online presence effectively.

Bed & Breakfast & Inns
91% (100)
#2 of 16

SiteMinder is a top Website Design pick among Bed-N-Breakfast operators on HotelTechReport due to its robust website builder that allows properties to quickly create appealing sites with booking capabilities. Hoteliers appreciate that "the theme function made our tasks faster by just a single click."

Luxury Hotels
91% (106)
#3 of 15

SiteMinder is a top Website Design pick among luxury hotels on HotelTechReport, praised for its clean, mobile-friendly Booking Engine that enhances direct inquiries and bookings while simplifying the checkout process. Hoteliers note that it significantly reduces friction, making it easier for guests to complete their reservations.

Europe
95% (241)
#1 of 14

Profitroom is a top Website Design pick among mid-sized hotels in Europe on HotelTechReport, recognized for their modern and visually appealing websites that optimize direct bookings and enhance user experience. One hotelier notes that "the look is high standard quality," making their hotel more digital and attractive to guests.

North America
88% (37)
#3 of 13

SiteMinder is a top Website Design pick among mid-sized hotels in North America on HotelTechReport, as it allows quick updates to the website and supports real-time inventory management, which increases direct bookings. Users find it "very practical and visual," maximizing booking potential.

Asia Pacific
94% (119)
#2 of 4

SiteMinder is a top Website Design pick among Asia Pacific on HotelTechReport, praised for its clean, professional layout that streamlines the user experience. Hoteliers appreciate the website builder's simplicity, noting it "made our tasks faster" and provides a responsive design that adapts well to mobile devices.

Full 2026 Website Design Survey Findings

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ROIBACK Reviews Summary

4.2
Very Good
Ease of Use
4.3/5
Customer Support
4.4/5
ROI
4.7/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Roiback | Hotel Web Development is the #17 most trending product in the Website Design category (out of 52) and the #597 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

ROIBACK’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

ROIBACK Pricing

Pricing Available By Request

ROIBACK has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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ROIBACK Reviews

Hotelier Rating

Excellent
6
Very Good
1
Average
1
Poor
0
Terrible
1

Property Size

  • X-Small (1)
  • Large (4)
  • X-Large (3)

Country

  • Thailand
    Thailand
    (2)
  • Spain
    Spain
    (2)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Mexico
    Mexico
    (1)
  • Singapore
    Singapore
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (2)
  • Asia Pacific
    Asia Pacific
    (3)
  • Middle East
    Middle East
    (1)
10

A Reliable and Results-Driven Technology Partner

Revenue manager from 500+ room Boutique in Altea (Spain)

Verified
10 months ago
Our experience with Roiback has been very positive from the very beginning. They stand out for their professionalism, strong expertise in the hospitality sector, and their ability to provide comprehensive, tailored solutions. We work with Roiback across several key areas, including the booking engine, website, online marketing, email marke...
Country Spain
Revenue manager
X-Large Hotel
9

A company that keeps on improving

General Manager from 5 to 9 room Boutique in Singapore (Singapore)

Verified
11 months ago
A company that is always improving and introducing new features to keep up with the time. Also, very good support.
Country Singapore
General Manager
X-Small Hotel
10

Results, results, results

Revenue Manager from 500+ room Branded Hotel in Granada (Spain)

Verified
11 months ago
Since we started working with the booking engine and website designed by Roiback, our sales have continued to grow, even in difficult times. Our efforts have always been rewarded with results. We work very closely together and feel right at home. Thank you, Manu, Jose, Jesús, Inés, Clara, for being there side by side with us, fighting to ac...
Country Spain
Revenue Manager
X-Large Hotel
10

An outstanding partner

E-commerce from 100 to 199 room Boutique in Cancún (Mexico)

Verified
11 months ago
The team's service is excellent. They are always very professional, friendly, and fully committed to providing quick and effective solutions to increase conversion rates. Every inquiry is handled with clarity, patience, and a deep understanding of the system.
Country Mexico
E-commerce
Large Hotel
3

I don't want to review the product but the company itself

Marketing Specialist from in

Verified
2 years ago
Maybe the new book engine aesthetics is better, clearer and more elegant. I really don't know what else I like.
Marketing Specialist
8

ROI back evaluation performance

Head of Strategic Revenue and Innovation from 100 to 199 room Luxury Hotel in Tibubeneng (Bali)

Verified
2 years ago
the interface of booking enginee seamless , PPC and SEO can be monitored and evaluated personalize together by dedicated account manager, Website design is cuztomed based on customer jorney and our needs. Account maneger is very helpfull to give recommendation which need to improved direct booking hotel performance. This can be reduced the...
Country Bali
Head of Strategic Revenue and Innovation
Large Hotel
7

The system is quite complex and has many limitations.

Director of Revenee from 500+ room Bed & Breakfast & Inn in Bangkok (Thailand)

Verified
2 years ago
The Member price should be clearly visible immediately. Please ensure that the Member pricing is clearly displayed, and that the customer's email information is collected.
Country Thailand
Director of Revenee
X-Large Hotel
9

In the located heart of Sukhumvit 23 Prime location on the business and commercial district

Sales Manager from 200 to 499 room Luxury Hotel in (Thailand)

Verified
2 years ago
I like to convey to guests the position and character make the guest understand our hotel as well, and correct way.
Country Thailand
Sales Manager
Large Hotel
10

ROIback is our engine provider, its easy to use and mange.

Director of Sales from 100 to 199 room City Center Hotel in Dubai (United Arab Emirates)

Verified
2 years ago
The customer service and support team responds quickly and effectively addresses any issues. Their detailed analytic reports help us make informed decisions that enhance business operations.
Country United Arab Emirates
Director of Sales
Large Hotel
  • 1

Recommend empty

It looks like ROIBACK is not recommended by any hotels

Check out the top 10 most recommended ROIBACK alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Roiback does the core job of a direct-booking stack properly: a booking engine that converts, backed by web design and digital marketing under one roof, so hoteliers aren't stitching three vendors together. As a technology partner integrated with them across Portugal, Spain and Latin America, what stands out for us is execution - pixel installations, API access and engine integrations get done without a drawn-out ticket queue, and their regional teams stay close to the properties rather than managing them from a distance.

Question:

What differentiates this product or service from the competition?

Answer:

Two things. First, scale with local presence: being part of HBX Group gives them the resources of a large travel-tech group, but the people our shared hotels deal with are on the ground in their own market and speak their language. Second, they're genuinely open to the ecosystem. Plenty of booking engines treat their layer as closed territory; Roiback works with partners like us to get conversational AI and booking data connected, which means the hotel keeps control of its tech stack instead of being locked into whatever the engine bundles.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Decide up front how much of the direct-channel stack you want them to own. Roiback can run the engine alone or engine plus web and marketing, and the hotels that get the most out of the relationship are the ones who pick deliberately and set shared targets, rather than defaulting to the full bundle. Also raise your integrations in the first conversation, if you already run a conversational AI, CRM or upselling tool, get the connections scoped during onboarding instead of afterwards. It's straightforward with them, but it goes faster when it's planned rather than retrofitted.

Tiago Araújo + 0 recommend
Recommended by
Tiago Araújo
Tiago Araújo CEO & Co-foudner @ HiJiffy
Tiago Araújo
Tiago Araújo CEO & Co-foudner @ HiJiffy
Are you a consultant or vendor that recommends ROIBACK? Leave a recommendation

ROIBACK Integrations

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Lighthouse

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This integration hasn’t been verified by ROIBACK yet.

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RoomRaccoon

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RMS

This integration hasn’t been verified by ROIBACK yet.

RMS

86% recommended by 407 hotels


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The Guestbook
The Guestbook

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Support

Unverified

ROIBACK has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

90%

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