The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Ascon shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
After analyzing 395 verified reviews, Ascon users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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Customer Support
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Operational Efficiency
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Data and Reporting
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Integration with OTAs
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Ascon |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment | Ascon |
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| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | Ascon |
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| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
You're evaluating two property management systems: Ascon by Ascon and ThinkReservations PMS by ThinkReservations. Both aim to streamline hotel operations, improve revenue, and enhance guest experiences, but they differ significantly in their market presence, feature sets, and user feedback. With Ascon's complete lack of recent reviews and low rating, and ThinkReservations' strong recent feedback and high scores, your choice hinges on which platform aligns best with your hotel’s needs.
Are you looking for a mature, widely-used solution with proven features and support, or are you willing to consider a less established platform? This comparison will help clarify which product better fits your property.
Ascon is a property management system with virtually no reviews or recent customer feedback, making it difficult to assess its current performance or user satisfaction. ThinkReservations, on the other hand, boasts 356 reviews with recent activity, a 4.88/5 overall rating, and a 97% likelihood to recommend, showing strong user confidence.
While Ascon claims to be a comprehensive revenue management tool, the absence of recent reviews and a clear market presence cast doubt on its ongoing support and development. ThinkReservations' detailed user feedback highlights its operational ease, extensive feature set, and reliable integrations, making it a safer choice for your hotel today.
Do you prioritize a product with established support and a proven track record, or are you open to exploring a less documented platform?
If your hotel needs a robust, tested property management system with proven integrations and high customer satisfaction, go with ThinkReservations. Its extensive feature set—channel management, booking engine, automated night audits, and guest communication—serves a broad range of property types, especially small to medium hotels and B&Bs.
If, however, you're considering Ascon because of its AI-driven revenue tools or unique offerings, note that its lack of recent reviews and market presence make it a risky choice. For modern hoteliers seeking reliability and ongoing support, ThinkReservations clearly outperforms.
Are you prioritizing a product with a large user base and recent positive feedback, or are you willing to gamble on a less proven system?
ThinkReservations' user ratings (4.82/5 for ease of use) and numerous positive reviews confirm its intuitive interface and straightforward onboarding process. Users frequently mention its seamless transition from previous systems and its helpful training resources.
Ascon, with a 0/5 rating and no available reviews, provides no insights into its usability. Its lack of documented user experience makes it impossible to determine if your team will adopt it quickly or struggle with its interface.
Edge: ThinkReservations.
ThinkReservations offers 39 features, including a channel manager, online booking engine, automated night audits, guest messaging, and multi-currency support—many of which are critical for efficient operations and revenue growth. Its features are tailored for small and medium properties aiming for comprehensive control over bookings and guest communications.
Ascon provides no documented features or integrations, suggesting it may lack the breadth of tools necessary for modern hotel management. Its AI revenue analysis may be promising, but without concrete features or recent user validation, it cannot compete with ThinkReservations' extensive capabilities.
Edge: ThinkReservations.
ThinkReservations' support ratings (4.82/5) and recent reviews reflect a high level of customer satisfaction. Users praise its quick responses, knowledgeable staff, and proactive support during onboarding and daily operations.
Ascon, with no reviews or ratings, offers no evidence of support quality. Its lack of recent customer feedback raises concerns about ongoing assistance, especially for hotels needing dependable support.
Edge: ThinkReservations.
ThinkReservations integrates with 16 verified partners, including major OTAs like Expedia, Airbnb, and TripAdvisor, along with payment processors and marketing tools. This broad connectivity allows your hotel to expand distribution and streamline operations.
Ascon has no verified integrations listed, limiting its appeal for properties that rely on multi-channel distribution or third-party tools. Without integrations, your team may face manual workarounds or limited operational flexibility.
Edge: ThinkReservations.
With 356 recent reviews, ThinkReservations maintains a 4.88/5 rating, and 97% of users would recommend it. Hoteliers across diverse property types, especially small inns and B&Bs, highlight its ease of use, support, and revenue-boosting features.
Ascon offers no recent ratings or reviews, making it impossible to gauge user satisfaction or property-specific performance. Its untested status makes it a less attractive option.
Edge: ThinkReservations.
Ascon's pricing information is unavailable, suggesting it may lack transparent or scalable pricing models. ThinkReservations charges a $500 monthly fee, with no free tier or trial, making it an upfront investment.
Given the lack of clear pricing for Ascon, assessing its value is challenging. Conversely, ThinkReservations' transparent fee allows you to evaluate its ROI based on features and support.
Ascon aims to offer AI-based revenue insights but currently lacks recent customer validation, making it a risky option for most hotels. ThinkReservations, with a high user rating, recent reviews, and a comprehensive feature set, provides a reliable, scalable platform for small and mid-sized properties.
If you prioritize stability, support, and proven capabilities, go with ThinkReservations. It is the platform many hoteliers trust to improve operations and revenue today.
However, if your hotel is experimenting with AI or revenue analytics and prepared for a less established partner, Ascon might be worth considering—although this comes with significant uncertainty.
In summary, for most hotels seeking a dependable, feature-rich, and well-supported PMS, ThinkReservations is the clear choice. It offers the confidence and tools necessary for your team to succeed now and in the future.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Ascon |
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| Starting Price | — | From $500/mo |
According to HTR's product database, Ascon and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Ascon |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Ascon and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. Ascon offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Ascon: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Ascon has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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