ThinkReservations

Ranked 10 (out of 210) in Property Management Systems

Property Management Systems

Property Management Made Simple: Save time. Increase revenue. Be a Thinker.

Ratings Snapshot

Certificate of Excellence
Read 74 reviews
98%
Recommend
HTR Score icon
HT SCORE
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #10 out of 210 in Property Management Systems

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.9/5
Verified Customer Support

ThinkReservations’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Bed & Breakfast & Inns 56 verified reviews
    99%
  • Boutiques 7 verified reviews
    89%
  • Vacation Rentals & Villas 4 verified reviews
    100%
  • Motels 2 verified reviews
    100%
  • Luxury Hotels 1 verified reviews
    100%
  • Resorts 1 verified reviews
    100%

ThinkReservations Overview

ThinkReservations Overview

ThinkReservations provides a fast, professional, and comprehensive property management system for your business. Dynamic, professional, and easy to use, ThinkReservations offers integrated payment processing, superior support, and direct connectivity with channels such as Booking.com, Expedia, Tripadvisor, and Airbnb. We are dedicated to providing you the tools to make your business more profitabl...

About ThinkReservations View website

Founded in 2012 | Headquarters in Seattle United States | 22 employees
Product Modules
Channel Manager Channel Managers
ADD-ON
Experience seamless real-time connectivity to the OTA sites you work with and only pay when you get a reservation.
Booking Engine Booking Engine
INCLUDED
Designed to blend seamlessly with your website branding, the booking engine is mobile-responsive and offers real-time availability and pricing 24/7. Get more direct bookings with this simple, intuitive solution for your guests.

Other Products by ThinkReservations

Integrates with

  • Guest Messaging Software
  • Metasearch & Ad Tech
  • Direct Booking Tools
Browse integrations (12 verified)

What customers love about ThinkReservations

Like 98% recommend

President from Bed & Breakfast & Inns

Used Think for our booking management, forecasting, and guest relations. It saved us a tremendous amount of time, collected useful data we had not been tracking, and allowed us to keep in touch with our guests more effe...

Marketing Consultant from Bed & Breakfast & Inns

As a website designer for hotels, I work with a wide range of reservation programs. Think Reservations is the BEST.

Owner from Bed & Breakfast & Inns

Endless service and help with great patience for those of us who aren't techie minded. ThinkReservations is constantly upgrading their product to fill whatever needs and reports owners/innkeepers need - some upgrades we ...

Marketing Director from Bed & Breakfast & Inns

Tech Support - specifically Sean. I've talked with him before and he is always super helpful. I usually get my question answered and learn a few more tricks along the way. Today was no exception! I called to track a book...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

ThinkReservations is an amazing, all-in-one Property Management System for their respective market segment in the lodging industry. If you own/operate a B&B, Inn, or a smaller boutique hotel, ThinkReservations is the PMS for you!

by Christopher Hovanessian (Whistle) on December 14, 2020

Question:

What differentiates this product or service from the competition?

Answer:

ThinkReservations provides a superior Booking Engine and Channel Manager, on top of their excellent Property Management System. They also have an extremely effective Support team, that is available around the clock!

by Christopher Hovanessian (Whistle) on December 14, 2020

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

ThinkReservations can elevate your property and operations, especially with the different types of connectivity they offer. They also provide best practices, new information, and advancements, all on a continuous, regular basis. They are your partners and want to help you improve -- make sure you ta...

by Christopher Hovanessian (Whistle) on December 14, 2020

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Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how ThinkReservations works?

Clients & references

References & testimonials

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ThinkReservations doesn’t have any references available

Featured partners

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Case studies

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Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America
  • Mexico

74 Verified ThinkReservations Reviews

Likelihood to Recommend
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June 30, 2022

ThinkReservations Review: ThinkReservations can and will change your life.

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

The team at ThinkReservations is not only quick to assist when issues arise, they also implement features you might recommend. Their Rate Types and Yield Management features have saved me hundreds of hour...

What do you dislike or think could be improved?

They have implemented everything we've asked for so far so I don't have anything to add that can be improved at this point.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

June 30, 2022

ThinkReservations Review: The smartest investment for your Inn's ROI

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Their yield management program has helped us to realize a 15% increase in RevPAR over 3 years. The report are thorough and easy to understand.

What do you dislike or think could be improved?

I'd like to see a historical report going back more than 2 years for comparison. A cancellation report for arrival dates. A "parking spot" on the calendar for when you need to move rooms around.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

June 22, 2022

ThinkReservations Review: Great company to do business with

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Think Reservations is a simple intuitive platform that we use to manage our property. We use the detailed reports for planning, marketing and scheduling. Service is excellent. Any problems or issues they ...

What do you dislike or think could be improved?

The reports could be more customizable and the ability to interact with outside apps could be improved.I would like to be able to have the reports I use to be customized and saved so I don’t have to res...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

June 20, 2022

ThinkReservations Review: Dummy Proof

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

This system is what I like to call dummy proof! I love how easy and convenient it is to use. Also the option of it adjusting the rates for you so you dont have to go in and manually do it!

What do you dislike or think could be improved?

I can't really think of anything at the moment, I'm pretty satisfied with this service. I would like if the payments could be taken out automatically the day of arrival and than a notification if it doesn...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

June 14, 2022

ThinkReservations Review: Extremely happy customer

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We have been using ThinkReservations for 3 years now, and are so grateful that we switched to this amazing Property Management System. The system we had used prior to ThinkReservations was clunky and cumb...

What do you dislike or think could be improved?

There are a few features of this system I would like to see improved. In our previous system, the housekeepers could indicate that they were in the process of cleaning a room, or that a room had been comp...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

June 02, 2022

ThinkReservations Review: "Think Reservations" offers an Excellent Product

Innkeeper from Bed & Breakfast & Inns in Philadelphia (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

I have tried 4 other booking and property management systems (PMS) and Think Reservations has been the best for me. They have a great product that is easy to use and offer easy to follow tutorials and ama...

What do you dislike or think could be improved?

Not a fan of the additional fees for each booking made through the channel manager by the OTA's. TR is the only one I know who adds a charge for that.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)
$7/room/month - $10/room/month

Recent News & Content

Recent articles

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Recent press releases

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Resources & reports

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Popular ThinkReservations Integrations

View all (12 ThinkReservations Integrations)