ThinkReservations

Ranked 5 (out of 255) in Property Management Systems

Property Management Systems

Property Management Made Simple: Save time. Increase revenue. Be a Thinker.

Ratings Snapshot

Certificate of Excellence
Read 310 reviews
97%
Recommend
HTR Score icon
HT SCORE
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 255 in Property Management Systems

Ease of Use
4.8/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

ThinkReservations’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
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  • Luxury Hotels 14 verified reviews
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  • RV Parks & Campgrounds 5 verified reviews
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  • City Center Hotels 3 verified reviews
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  • Branded Hotels 2 verified reviews
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  • Extended Stay & Serviced Apartments 1 verified reviews
    100%
  • Limited Service & Budget Hotels 1 verified reviews
    100%
  • Airport/Conference Hotels 1 verified reviews
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ThinkReservations Overview

ThinkReservations Overview

ThinkReservations provides a fast, professional, and comprehensive property management system for your business. Dynamic, professional, and easy to use, ThinkReservations offers integrated payment processing, superior support, and direct connectivity with channels such as Booking.com, Expedia, Tripadvisor, and Airbnb. We are dedicated to providing you the tools to make your business more profitabl...

About ThinkReservations View website

Founded in 2012 | Headquarters in Seattle United States | 22 employees
Product Modules
Channel Manager Channel Managers
ADD-ON
The Channel Manager synchronizes your availability, rates, and inventory to many channels including Booking.com, Expedia, Airbnb, TripAdvisor, HotelTonight, and more!
Commission-Free Booking Engine Booking Engine
INCLUDED
The mobile-responsive booking engine is designed to blend seamlessly with your website branding and offers real-time availability and rates. Get more direct bookings with this simple, intuitive solution for your guests.
Payments Payments Processing Software
INCLUDED
Integrate with any payment processor of your choosing. Our payment processing is integrated directly with the Property Management System, allowing you to have real-time payment information regarding any reservation.
Marketplace Marketplaces & Integrators
ADD-ON
ThinkReservations provides a marketplace full of various third-party integrations. Leverage these powerful integrations to help increase revenue, save time, and elevate the guest experience!

Other Products by ThinkReservations

Integrates with

  • Guest Messaging Software
  • Metasearch & Ad Tech
  • Direct Booking Tools
Browse integrations (14 verified)

What customers love about ThinkReservations

Like 97% recommend

President

Used Think for our booking management, forecasting, and guest relations. It saved us a tremendous amount of time, collected useful data we had not been tracking, and allowed us to keep in touch with our guests more effe...

Marketing Consultant

As a website designer for hotels, I work with a wide range of reservation programs. Think Reservations is the BEST.

Owner

Endless service and help with great patience for those of us who aren't techie minded. ThinkReservations is constantly upgrading their product to fill whatever needs and reports owners/innkeepers need - some upgrades we ...

Marketing Director

Tech Support - specifically Sean. I've talked with him before and he is always super helpful. I usually get my question answered and learn a few more tricks along the way. Today was no exception! I called to track a book...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

ThinkReservations is an amazing, all-in-one Property Management System for their respective market segment in the lodging industry. If you own/operate a B&B, Inn, or a smaller boutique hotel, ThinkReservations is the PMS for you!

by Christopher Hovanessian (Whistle) on December 14, 2020

Question:

What differentiates this product or service from the competition?

Answer:

ThinkReservations provides a superior Booking Engine and Channel Manager, on top of their excellent Property Management System. They also have an extremely effective Support team, that is available around the clock!

by Christopher Hovanessian (Whistle) on December 14, 2020

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

ThinkReservations can elevate your property and operations, especially with the different types of connectivity they offer. They also provide best practices, new information, and advancements, all on a continuous, regular basis. They are your partners and want to help you improve -- make sure you ta...

by Christopher Hovanessian (Whistle) on December 14, 2020

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Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how ThinkReservations works?

Clients & references

References & testimonials

Testimonial avatar
ThinkReservations is easy to use, the conversion from our previous system was completely effortless, and we got to keep all of our historical data.
Steve Katsurinis Owner at the 8 Dyer Hotel

Featured partners

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ThinkReservations doesn’t have any featured partners

Case studies

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ThinkReservations doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America
  • Canada
  • Mexico
  • Belize
  • Virgin Islands, U.S.

310 Verified ThinkReservations Reviews

Likelihood to Recommend
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February 25, 2023

ThinkReservations Review: Been using ThinkReservation for over three years , Love Love Love it, all the crew are very friendly and very...

CEO from Resorts in Alma (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

The GUI and able link to our website and Expedia also able to check everything on my phone, very conv

What do you dislike or think could be improved?

We do have group reservations we need bill to the company monthly, so no guests credit cards will be on file, would like a different color for that.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

February 14, 2023

ThinkReservations Review: They listen to their customers’ suggestions for enhancements to the program and are constantly improving the...

Co-owner/manager from Bed & Breakfast & Inns in (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

- Think Reservations makes our job easier by constantly finding ways to save its customers’ time. They listen to suggestions and often implement them. They are there when you need them any time of day, ...

What do you dislike or think could be improved?

While it isn’t of maximum importance, if their email templates had the ability to accept various font, highlighting, italics, etc. it would be helpful.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

January 29, 2023

ThinkReservations Review: easy, dependable and great customer service

Lodging facility owner and manager from Bed & Breakfast & Inns in Hermann (United States of America)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

The ease of learning, customer support on all matters, the ability to generate reports to be used to pay sales tax and compile information from gross revenues to guest home locations.

What do you dislike or think could be improved?

It would be helpful to have a flag on new reservations if that particular guest is a repeat guest. Otherwise your software leaves nothing to want. Information can be complied in manner different formats.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

January 21, 2023

ThinkReservations Review: Highly Recommended

Owner from Bed & Breakfast & Inns in Trout Lake (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

The customer service and hands-on training has been so important to my business. It is never easy to transition to something new, and the team at ThinkRerservations made it so simple and painless.

What do you dislike or think could be improved?

I am looking forward to more dynamic features that will help integrate all parts of my business to the platform and make it an easy guest experience.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

January 18, 2023

ThinkReservations Review: Reserversations

Manager from Bed & Breakfast & Inns in Garden Valley (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

I like the way reservations and billing gets done.Also emailing information to clients and having information for various accounting and taxes available.

What do you dislike or think could be improved?

Not much but then I'm not a techie so unable to comment on things I know nothing about. I happen to be an 87 year old Korean War Veteran and we didn't much at that time.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4

January 17, 2023

ThinkReservations Review: Easy to learn, operate and train with!

from Boutiques in Carson (United States of America)

Recommend 8/10
Full blue star
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Full blue star
Empty blue star

What do you like most?

The responsive customer service. Using a reservation system that offers a lot of customizing. The training videos and webinars available online.

What do you dislike or think could be improved?

Internal alpha sorting on email list, Checkin dates added to task list, confidential black list for undesirable guests. Stronger repeat guest identification.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

Pricing

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ThinkReservations hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Recent articles

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Recent press releases

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Resources & reports

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Popular ThinkReservations Integrations

View all (14 ThinkReservations Integrations)