ThinkReservations

Ranked 11 (out of 210) in Property Management Systems

Property Management Systems

Property Management Made Simple: Save time. Increase revenue. Be a Thinker.

Ratings Snapshot

Certificate of Excellence
Read 78 reviews
98%
Recommend
HTR Score icon
HT SCORE
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #11 out of 210 in Property Management Systems

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.9/5
Verified Customer Support

ThinkReservations’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Bed & Breakfast & Inns 63 verified reviews
    99%
  • Boutiques 7 verified reviews
    89%
  • Vacation Rentals & Villas 5 verified reviews
    100%
  • Resorts 4 verified reviews
    100%
  • Luxury Hotels 2 verified reviews
    100%
  • Motels 2 verified reviews
    100%
  • City Center Hotels 1 verified reviews
    90%

ThinkReservations Overview

ThinkReservations Overview

ThinkReservations provides a fast, professional, and comprehensive property management system for your business. Dynamic, professional, and easy to use, ThinkReservations offers integrated payment processing, superior support, and direct connectivity with channels such as Booking.com, Expedia, Tripadvisor, and Airbnb. We are dedicated to providing you the tools to make your business more profitabl...

About ThinkReservations View website

Founded in 2012 | Headquarters in Seattle United States | 22 employees
Product Modules
Channel Manager Channel Managers
ADD-ON
Experience seamless real-time connectivity to the OTA sites you work with and only pay when you get a reservation.
Booking Engine Booking Engine
INCLUDED
Designed to blend seamlessly with your website branding, the booking engine is mobile-responsive and offers real-time availability and pricing 24/7. Get more direct bookings with this simple, intuitive solution for your guests.

Other Products by ThinkReservations

Integrates with

  • Guest Messaging Software
  • Metasearch & Ad Tech
  • Direct Booking Tools
Browse integrations (12 verified)

What customers love about ThinkReservations

Like 98% recommend

President

Used Think for our booking management, forecasting, and guest relations. It saved us a tremendous amount of time, collected useful data we had not been tracking, and allowed us to keep in touch with our guests more effe...

Marketing Consultant

As a website designer for hotels, I work with a wide range of reservation programs. Think Reservations is the BEST.

Owner

Endless service and help with great patience for those of us who aren't techie minded. ThinkReservations is constantly upgrading their product to fill whatever needs and reports owners/innkeepers need - some upgrades we ...

Marketing Director

Tech Support - specifically Sean. I've talked with him before and he is always super helpful. I usually get my question answered and learn a few more tricks along the way. Today was no exception! I called to track a book...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

ThinkReservations is an amazing, all-in-one Property Management System for their respective market segment in the lodging industry. If you own/operate a B&B, Inn, or a smaller boutique hotel, ThinkReservations is the PMS for you!

by Christopher Hovanessian (Whistle) on December 14, 2020

Question:

What differentiates this product or service from the competition?

Answer:

ThinkReservations provides a superior Booking Engine and Channel Manager, on top of their excellent Property Management System. They also have an extremely effective Support team, that is available around the clock!

by Christopher Hovanessian (Whistle) on December 14, 2020

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

ThinkReservations can elevate your property and operations, especially with the different types of connectivity they offer. They also provide best practices, new information, and advancements, all on a continuous, regular basis. They are your partners and want to help you improve -- make sure you ta...

by Christopher Hovanessian (Whistle) on December 14, 2020

User avatar image
Recommended by

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how ThinkReservations works?

Clients & references

References & testimonials

Profile empty image

ThinkReservations doesn’t have any references available

Featured partners

Brand image

Case studies

Profile empty image

ThinkReservations doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America
  • Mexico

78 Verified ThinkReservations Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

July 25, 2022

ThinkReservations Review: Easy to Use

Manager from Bed & Breakfast & Inns in Watkins Glen (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We switched to ThinkReservations Property Management System about five years ago. The software is user friendly and customer service is great. When we asked for some custom #registrationcard templates, ou...

What do you dislike or think could be improved?

We would like to see a report or notification of upcoming returning guests to make it easier for us to acknowledge them.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

July 15, 2022

ThinkReservations Review: Switched from ResNexus

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Easy onboarding/set up. All data was easily transferred from ResNexus to ThinkReservations with very little work on my part. - Guest facing interface is intuitive and easy for guests to see what rooms a...

What do you dislike or think could be improved?

There's really very little that could be improved. Thinkreservations has done a good job of keeping everything streamlined and logical without missing out on any functionality. Ease of use is top notch fo...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

July 15, 2022

ThinkReservations Review: I Love Think!

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

No matter what question I have, the person that answers the phone can answer it There's no waiting on the line for a manager.....

What do you dislike or think could be improved?

I can't think of anything! Honestly! And the requests that I make for the program go into a "pot" that they will look at to maybe implement at some point. Nice!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

July 06, 2022

ThinkReservations Review: Group reservation rescued!

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Really appreciated the quick, calm and sincere customer service with fixing the group reservation & folio's that weren't entered correctly.

What do you dislike or think could be improved?

Would it be possible to have a dialog box come up not allowing the group reservation process to be created out of sequence?

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

June 30, 2022

ThinkReservations Review: ThinkReservations can and will change your life.

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The team at ThinkReservations is not only quick to assist when issues arise, they also implement features you might recommend. Their Rate Types and Yield Management features have saved me hundreds of hour...

What do you dislike or think could be improved?

They have implemented everything we've asked for so far so I don't have anything to add that can be improved at this point.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

June 30, 2022

ThinkReservations Review: The smartest investment for your Inn's ROI

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Their yield management program has helped us to realize a 15% increase in RevPAR over 3 years. The report are thorough and easy to understand.

What do you dislike or think could be improved?

I'd like to see a historical report going back more than 2 years for comparison. A cancellation report for arrival dates. A "parking spot" on the calendar for when you need to move rooms around.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

ThinkReservations hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Recent articles

Profile empty

ThinkReservations doesn’t have any recent coverage yet

Recent press releases

Profile empty

ThinkReservations doesn’t have any recent company updates, news or announcements

Resources & reports

Profile empty

ThinkReservations doesn’t have any free e-books or reports available

Popular ThinkReservations Integrations

View all (12 ThinkReservations Integrations)