The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,293 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Anand Systems Inc. (ASI) shines in customer support and ROI , with exclusive features like On premise.
Cloudbeds shines when it comes to ease of use and fast staff adoption — especially for independent properties (4.6/5) , with exclusive features like Centralized Messaging and Payment Requests.
Side-by-side ratings based on 1,293 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $300/mo | From $600/mo |
| Verified Reviews | 29 | 1,264 |
After analyzing 1,293 verified reviews, Anand Systems Inc. (ASI) users most value its ease of use and intuitive interface, reservation and front desk management, product stability and reliability, while Cloudbeds users highlight ease of use and fast staff adoption, reporting and analytics, reservations and calendar workflow. Click any theme to see what reviewers say.
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Ease of Use and Intuitive Interface
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Ease of use and fast staff adoption
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Reservation and Front Desk Management
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Reporting and analytics
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Product Stability and Reliability
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Reservations and calendar workflow
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Detailed and Comprehensive Reporting
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Channel management and OTA synchronization
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| Cons | |
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Technical Support Quality
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Customer support and live human assistance
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Integration with Third-Party Platforms
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Payments, billing, and invoicing
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Housekeeping, room status, and operational workflow
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #74 0 reviews | #1 592 reviews |
| Mid-Size (25-74 rooms) ▾ | #74 0 reviews | #4 212 reviews |
| Large (75-199 rooms) ▾ | — | #5 42 reviews |
| X-Large (200+ rooms) | #19 2 reviews | #13 4 reviews |
By Property Type
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| Boutique ▾ | #72 1 reviews | #2 473 reviews |
| Luxury ▾ | #51 2 reviews | #4 228 reviews |
| Branded / Chain ▾ | #67 0 reviews | #6 116 reviews |
| Extended Stay ▾ | #48 1 reviews | #2 93 reviews |
By Region
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| North America ▾ | #44 0 reviews | #2 435 reviews |
| Europe ▾ | — | #7 163 reviews |
| Asia Pacific ▾ | #27 1 reviews | #3 226 reviews |
| Middle East ▾ | — | #7 11 reviews |
Choosing between ASI PMS by Anand Systems Inc. (ASI) and Cloudbeds PMS comes down to your hotel’s specific needs, operational complexity, and growth plans. Both systems aim to streamline hotel management, but they diverge significantly in features, support, and reach. ASI is primarily known for its stability and ease of use, while Cloudbeds offers a broader ecosystem with more recent reviews and a larger user base. Are you prioritizing a more extensive feature set or a system backed by a vibrant community?
Both ASI and Cloudbeds seek to simplify hotel operations, but their approaches differ. ASI offers a straightforward, cloud-based platform with a focus on reservation management, rate control, and reporting. Meanwhile, Cloudbeds presents a highly integrated platform that combines PMS, channel management, booking engine, and additional modules—all within a single interface. Cloudbeds' recent surge in reviews and its 100/100 rating on HotelTechReport make it the more current, trusted choice.
While ASI emphasizes stability and user-friendliness with a well-established reputation, Cloudbeds has expanded rapidly with an extensive partner network and advanced features. Your team might prefer ASI if you value simplicity and reliability over extensive integrations, but if your hotel is looking to scale and innovate, Cloudbeds’ ecosystem is more compelling. Do you need a solution that grows with your property or one that offers proven operational stability?
If your hotel prioritizes scalability, extensive integrations, and a feature-rich platform, go with Cloudbeds. Its wide-ranging capabilities—including a booking engine, channel management, guest app, and automation tools—are ideal for independent hotels, boutique properties, hostels, and multi-property groups eager to expand.
However, if you need a system with a strong focus on core operations, ease of use, and minimal complexity, ASI is a suitable choice. Its intuitive interface and proven stability appeal to small hotels, properties in emerging markets, or teams that prefer a straightforward system without the need for numerous add-ons. Are you aiming for rapid growth or operational consistency?
Both ASI and Cloudbeds are rated highly for ease of use, with ASI earning a 4.88/5 and Cloudbeds a 4.61/5. Users praise ASI for its intuitive, straightforward workflows and simple onboarding, especially for non-technical staff. Customers also commend ASI's responsive support, often noting quick resolution times and helpful staff.
Cloudbeds’ user interface simplifies complex tasks like multi-channel distribution and reservations management, with a mobile-friendly design that reduces training time. Its extensive ecosystem can sometimes feel overwhelming during initial setup, particularly around integrations. Edge: ASI, for its more straightforward, less complex onboarding and quicker staff adoption.
Cloudbeds boasts 46 shared features plus 18 unique features, including a guest app, GDPR compliance, online checkout, and multi-lingual support, significantly surpassing ASI’s single exclusive feature—on-premise deployment. This extensive feature set enables properties to automate and customize operations more fully.
ASI offers core reservation management, rate control, and reporting tools, all praised for their reliability. Its limited features mean less complexity but also fewer automation options. Edge: Cloudbeds, for its broader, more diverse set of tools tailored for scalable, modern hospitality operations.
ASI’s support scores 4.73/5, with reviews highlighting prompt, professional, and courteous assistance. Many users mention that technical issues are resolved quickly, and onboarding is smooth, making it a favorite for properties valuing dependable support.
Cloudbeds’ customer support rates at 4.41/5, with recent reviews emphasizing quick responsiveness and empathetic service. While support is generally strong, some users note delays during peak times. Edge: ASI, due to its higher support ratings and more recent positive reviews.
Cloudbeds outpaces ASI dramatically with 190 verified partners, including major OTAs, payment gateways, and specialized hotel tech solutions. Its extensive marketplace and real-time two-way integrations facilitate a truly connected hotel ecosystem.
ASI offers 18 verified partners, including key players like SiteMinder and Duetto, but its ecosystem is smaller. For properties seeking seamless multi-platform connectivity and future-proof integrations, Cloudbeds clearly leads. Edge: Cloudbeds, with its broader integration network.
Cloudbeds enjoys a 4.63/5 rating from over 1,071 reviews, with recent feedback highlighting its role in growing revenue, simplifying operations, and supporting remote management. Hotels across segments like boutique, hostel, and independent properties praise its ease of use and extensive features.
ASI’s reviews are limited to 26, all from the last six months, with a perfect 0/5 overall rating—likely a reporting anomaly. Given the volume and recency of Cloudbeds reviews, it’s the more trusted and highly-rated system currently. Edge: Cloudbeds, based on recent, more extensive user feedback.
ASI’s base price is $300 with no additional fees for implementation or modules. Cloudbeds starts at $600 per month, also without implementation fees, but with a higher entry price reflecting its broader feature set.
Both systems are subscription-based, with Cloudbeds generally positioned as a premium solution due to its extensive integrations and modules. For tight budgets, ASI offers a cost-effective option; for more comprehensive capabilities, Cloudbeds’ investment is justified.
Cloudbeds is a comprehensive, feature-rich platform preferred for growth, integration, and modern hospitality needs. Its recent review volume, 100/100 HotelTechReport score, and extensive partner network make it the most reliable choice for ambitious, scaling properties.
ASI offers a more straightforward, stable solution ideal for small hotels, properties in less developed markets, or teams prioritizing simplicity and support over expansion. Its lower price point and ease of onboarding make it attractive for properties with minimal complexity.
Choose Cloudbeds if your hotel is ready to grow and innovate, leveraging a broad ecosystem and automation. Opt for ASI if you value stability, simplicity, and a budget-friendly core management system.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | From $600/mo |
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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| EPoS | ||
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Spa
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| Spa & Wellness Module |
We analyzed 9 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
"We needed a system that removed our dependency on remote desktop and made daily operations simpler for the team. ASI 7.0 gave us direct access, a familiar setup, and a much smoothe..."
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
What hoteliers love
Users unanimously praise ASI for its user-friendly and intuitive interface, facilitating a smooth reservation management process and simplifying daily... Users unanimously praise ASI for its user-friendly and intuitive interface, facilitating a smooth reservation management process and simplifying daily operations. It's especially accommodating for those without prior hotel industry experience.
The ASI system excels in managing front desk tasks and reservations, providing tools that enhance the efficiency of check-in/check-out processes and r... The ASI system excels in managing front desk tasks and reservations, providing tools that enhance the efficiency of check-in/check-out processes and room assignment.
The ASI system is commended for its robust, stable performance, ensuring consistent and reliable operation. It's particularly valued in environments w... The ASI system is commended for its robust, stable performance, ensuring consistent and reliable operation. It's particularly valued in environments with high operational demand.
Where hoteliers push back
ASI's technical support is generally appreciated for being responsive and efficient in resolving issues, although some users mention delays in respons... ASI's technical support is generally appreciated for being responsive and efficient in resolving issues, although some users mention delays in response times. The professionalism and helpfulness in training are highlighted.
A recurring critique highlights the need for better integration capabilities with third-party platforms, particularly for accounting and inventory man... A recurring critique highlights the need for better integration capabilities with third-party platforms, particularly for accounting and inventory management, which could streamline broader business processes.
Ranks higher for
Unique capabilities
What hoteliers love
Users consistently describe Cloudbeds as intuitive, simple to learn, and easy for front-desk teams to adopt quickly. Several reviews highlight that th... Users consistently describe Cloudbeds as intuitive, simple to learn, and easy for front-desk teams to adopt quickly. Several reviews highlight that the clean layout and low training burden help hotels save time and keep daily operations moving smoothly.
Reviews often mention reporting as a core value, especially for occupancy, revenue, financials, and performance tracking. At the same time, many users... Reviews often mention reporting as a core value, especially for occupancy, revenue, financials, and performance tracking. At the same time, many users want more flexible filters, better customization, and easier export/visualization because the current reports can feel limited or too complex.
A major theme is how Cloudbeds helps teams manage bookings, room assignments, drag-and-drop changes, and availability from the calendar view. Reviewer... A major theme is how Cloudbeds helps teams manage bookings, room assignments, drag-and-drop changes, and availability from the calendar view. Reviewers say this streamlines front-desk work, speeds check-in/check-out, and helps prevent operational mistakes during busy periods.
Where hoteliers push back
Support is one of the most polarizing topics in the reviews. Many users praise fast, knowledgeable, and responsive help, while others criticize slow t... Support is one of the most polarizing topics in the reviews. Many users praise fast, knowledgeable, and responsive help, while others criticize slow ticket handling, chatbots, and the lack of reliable phone access when urgent hotel issues arise.
Cloudbeds is often credited with simplifying payments, reconciliation, and financial tracking, especially when integrated payments or pay-by-link are... Cloudbeds is often credited with simplifying payments, reconciliation, and financial tracking, especially when integrated payments or pay-by-link are used. However, users also request more gateway options, better invoice support, and smoother handling of local payment methods and long-stay billing.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. ASI PMS and Cloudbeds PMS share many core Property Management Systems features, but each has unique capabilities. ASI PMS offers 18 verified integration partners, while Cloudbeds PMS offers 200. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ASI PMS leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
ASI PMS: No. Cloudbeds PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Anand Systems Inc. (ASI) has an HT Score of 76 and Cloudbeds has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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