ASI WebRes vs. Booking Engine by HotelRunner:
Which Is Right for You?

The Decision

Choosing between ASI WebRes by Anand Systems Inc. and HotelRunner’s Booking Engine hinges on your hotel’s operational needs and growth plans. Both products aim to streamline booking and increase direct reservations, but they approach this goal differently. ASI WebRes is part of a broader property management suite tailored for independent hotels and multi-property portfolios, while HotelRunner’s booking engine focuses on online booking optimization with extensive channel management features. Which one aligns best with your hotel’s strategic priorities?

ASI WebRes offers a deeply integrated booking solution as part of a comprehensive hotel management system, centralizing reservations, operations, and distribution. HotelRunner’s booking engine emphasizes ease of use, extensive integrations, and marketing tools to maximize occupancy and revenue. Does your team need a robust all-in-one platform, or a flexible, standalone booking tool?

Is ASI WebRes or HotelRunner Better for Hotels?

Both products serve hoteliers seeking to improve online bookings, but their scope and focus differ. ASI WebRes is integrated into a property management system designed to handle back-end operations alongside online reservations, making it ideal if your hotel needs a unified platform for management and distribution. HotelRunner’s Booking Engine is best if your primary goal is to optimize online visibility, capture direct bookings, and manage promotional campaigns with minimal fuss.

ASI WebRes’s deep integration with the broader ASI PMS suite means your team can manage reservations, housekeeping, billing, and reporting from one dashboard—perfect for independent hotels and multi-property portfolios. HotelRunner’s strength lies in its extensive OTA connectivity, marketing tools, and quick setup, suited for hotels prioritizing online presence and direct booking growth.

If your hotel’s focus is on operational efficiency with a comprehensive management system, go with ASI WebRes. If increasing occupancy through better online exposure is your priority, HotelRunner is the better fit. Ready to decide?

Is ASI WebRes or HotelRunner Easier to Use?

ASI WebRes scores a 4.95/5 for ease of use, with users highlighting its intuitive interface and straightforward workflows. Its onboarding process receives a 4.8/5, with users describing it as “easy to learn and understand,” and technical issues are resolved promptly, ensuring minimal disruption. However, some users mention that reports could be more detailed and export-friendly.

HotelRunner’s booking engine scores slightly lower at 4.73/5 but is praised for its user-friendly platform, with many reviews emphasizing its easy setup and navigation. Support is highly responsive, and users appreciate the quick training and onboarding, especially for smaller teams or less tech-savvy staff.

Edge: ASI WebRes.

Which Has Better Features: ASI WebRes or HotelRunner?

ASI WebRes offers a strong core with 27 shared features, but it lacks additional functionalities exclusive to HotelRunner. HotelRunner provides 13 unique features — including automated reporting, booking abandonment recovery, A/B testing, multiple payment options, GDPR compliance, and customizable exit intent modals — that enhance marketing and guest engagement.

While ASI WebRes excels at reservation management, inventory control, and reporting capabilities, HotelRunner’s unique features support marketing automation, payment flexibility, and promotional tools. For hotels seeking more advanced marketing and conversion features, HotelRunner’s options give it an edge.

Edge: HotelRunner.

Which Has Better Customer Support: ASI WebRes or HotelRunner?

Both products receive high praise for support, with ASI’s support rated 4.85/5 and HotelRunner’s at 4.8/5. ASI users describe its support team as “professional, knowledgeable, and quick to resolve issues,” with positive comments on its prompt technical assistance and seamless onboarding.

HotelRunner’s support is similarly rated highly, with users appreciating quick responses via WhatsApp and other channels. Some reviews note occasional delays during peak times, but overall, both companies deliver reliable assistance. Given the recent reviews and higher overall ratings, ASI’s support has a slight edge.

Edge: ASI WebRes.

Which Do Hoteliers Rate Higher: ASI WebRes or HotelRunner?

HotelRunner has a more extensive review base—40 reviews in the last 6 months—compared to ASI’s 20, with a higher overall rating of 4.5/5 versus 0/5 for ASI. HotelRunner’s reviews are mostly recent, reflecting current user experiences, and its ratings are primarily from boutique hotels, B&Bs, and small hotels.

ASI’s reviews, although more numerous overall, are older and all from independent hotels with an average rating of 0/5, which suggests either a lack of recent feedback or unaddressed issues. HotelRunner’s high user ratings and recent positive comments make it the preferred choice for hoteliers valuing current, high-rated support and features.

Edge: HotelRunner.

How Much Do ASI WebRes and HotelRunner Cost?

ASI WebRes does not publicly disclose its pricing structure, which suggests it may be customized based on property size or requirements. In contrast, HotelRunner charges a clear monthly fee of $100, with no trial or implementation fees, making its costs transparent and predictable.

If your hotel prefers straightforward pricing, HotelRunner’s flat rate offers simplicity. For larger or multi-property hotels willing to explore tailored packages, ASI’s pricing might be negotiable but is less transparent upfront.

What Type of Hotel Should Use ASI WebRes?

• Hotels that need a comprehensive property management system integrated with their booking engine.
• Multi-property portfolios requiring centralized oversight and operations.
• Independent hotels wanting to unify reservations, billing, housekeeping, and reporting.
• Teams seeking a scalable, cloud-enabled platform for growth.
• Not ideal if you only need a standalone booking engine without back-end management features.

ASI WebRes is best suited for hotels looking to streamline all operations within one platform, especially those managing multiple properties or seeking long-term operational integration.

What Type of Hotel Should Use HotelRunner?

• Hotels, boutique properties, and B&Bs aiming to boost online visibility and direct bookings.
• Hotels looking for extensive OTA connectivity and channel management.
• Teams that value quick setup, easy management, and marketing tools.
• Hotels wanting customizable promotions, automated reporting, and multiple payment options.
• Not ideal if you require a deeply integrated PMS or comprehensive back-end management.

HotelRunner is ideal for properties focused on increasing occupancy through online channels and marketing automation, offering flexibility and extensive integrations.

The Bottom Line for Hotels

ASI WebRes is a complete hotel management system with a booking engine built-in, ideal for hotels seeking operational efficiency and centralized control. Its strengths lie in its integration, reporting, and support, making it suitable for independent hotels and portfolios aiming for unified management.

HotelRunner’s booking engine shines in channel management and marketing automation, enabling hotels to maximize occupancy and revenue through direct bookings and online presence. It offers more features for online marketing and guest engagement, making it a strong choice for properties prioritizing visibility and revenue growth.

If your hotel needs an all-in-one management solution with robust reservation and reporting capabilities, ASI WebRes is the definitive choice. Conversely, if your primary goal is to optimize online bookings, marketing, and channel distribution, HotelRunner’s Booking Engine is the better pick.

In conclusion, choose ASI WebRes if you want a broad, integrated property management system that handles reservations, billing, and operations. Opt for HotelRunner if you want a flexible, feature-rich booking engine focused on increasing direct bookings and online visibility.

This comparison is based on current reviews, feature sets, and ratings. For specific pricing and implementation details, contact each provider directly.