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Ask Nicely
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Ask Nicely
Unranked in Guest Survey Software
Make CX improvement easy. Smarter feedback, simpler change.
Not yet recommended by any hotels
Ask Nicely has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Ask Nicely?
Founded in 2014 | Headquarters in Auckland (New Zealand) | 24 employees
Ask Nicely is a customer experience management platform. It leverages AI-powered feedback to help businesses enhance customer satisfaction and loyalty. By collecting and analyzing customer feedback, Ask Nicely enables companies to efficiently track Customer Satisfaction Scores (CSAT) and Net Promoter Scores (NPS). The platform facilitates actionable insights, allowing businesses to rapidly respond with intelligent workflows. It also includes coaching tips to guide teams, ultimately driving improvements in customer retention, generating referrals, and increasing revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Ask Nicely products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Ask Nicely Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Ask Nicely Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Ask Nicely
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Ask Nicely's Provided Description:
"AskNicely makes CX improvement simple. Use AI-powered feedback to drive daily actions that boost retention, referrals, and revenue. Track CSAT and NPS, act fast with smart workflows, and guide your team with clear coaching tips."
FAQs
Ask Nicely doesn’t have any screenshots available
Ask Nicely Alternatives
Not sure if Ask Nicely is right for your hotel? Here are similar Guest Survey Software vendors that could be a good fit for your hotel:
Features
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Q2 '26 Guest Survey Software Survey Insights
Is Ask Nicely a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 4
Mid-sized
96%
(243)
GuestRevu is a top Guest Survey Software pick among mid-sized hotels on HotelTechReport, with hoteliers pointing to its tailored surveys and competitor-set comparison to spot what guests praise and where they fall behind.
#1
of 3
Enterprise
98%
(20)
GuestRevu is a top Guest Survey Software pick among large hotels on HotelTechReport, with reviewers calling out sentiment analysis and keyword tracking that surface recurring themes like cleanliness and staff friendliness. Hoteliers say it helps spot issues before they escalate.
#1
of 3
Large
93%
(35)
GuestRevu is a top Guest Survey Software pick among Large on HotelTechReport, with hoteliers valuing the dashboard that puts reviews, surveys, and guest responses in one place for group reputation management. One reviewer calls it a “one-stop shop guest feedback consolidation centre.”
Mid-sized
96%
(243)
#1
of 4
GuestRevu is a top Guest Survey Software pick among mid-sized hotels on HotelTechReport, with hoteliers pointing to its tailored surveys and competitor-set comparison to spot what guests praise and where they fall behind.
Enterprise
98%
(20)
#1
of 3
GuestRevu is a top Guest Survey Software pick among large hotels on HotelTechReport, with reviewers calling out sentiment analysis and keyword tracking that surface recurring themes like cleanliness and staff friendliness. Hoteliers say it helps spot issues before they escalate.
Large
93%
(35)
#1
of 3
GuestRevu is a top Guest Survey Software pick among Large on HotelTechReport, with hoteliers valuing the dashboard that puts reviews, surveys, and guest responses in one place for group reputation management. One reviewer calls it a “one-stop shop guest feedback consolidation centre.”
Rank
Hotel type
Popular alternatives
#1
of 5
Branded Hotels
97%
(119)
GuestRevu is a top Guest Survey Software pick among branded hotels on HotelTechReport, because hoteliers like the pre-arrival survey and guest questionnaires that let them prepare requests before arrival and pinpoint what to fix.
#1
of 4
Resorts
96%
(199)
GuestRevu is a top Guest Survey Software pick among resorts on HotelTechReport, with resort hoteliers pointing to real-time feedback that flags issues fast enough to fix them before checkout.
#1
of 4
Other
94%
(109)
GuestRevu is a top Guest Survey Software pick among other properties on HotelTechReport, with reviewers pointing to detailed reports, dashboards, and competitor-set comparison that help spot weak spots and track performance.
Branded Hotels
97%
(119)
#1
of 5
GuestRevu is a top Guest Survey Software pick among branded hotels on HotelTechReport, because hoteliers like the pre-arrival survey and guest questionnaires that let them prepare requests before arrival and pinpoint what to fix.
Resorts
96%
(199)
#1
of 4
GuestRevu is a top Guest Survey Software pick among resorts on HotelTechReport, with resort hoteliers pointing to real-time feedback that flags issues fast enough to fix them before checkout.
Other
94%
(109)
#1
of 4
GuestRevu is a top Guest Survey Software pick among other properties on HotelTechReport, with reviewers pointing to detailed reports, dashboards, and competitor-set comparison that help spot weak spots and track performance.
Rank
Region
Popular alternatives
#1
of 5
Europe
96%
(120)
GuestRevu is a top Guest Survey Software pick among Europe on HotelTechReport, with hoteliers pointing to the detailed reports and competitor tracking that show where a property is falling short and what to fix first.
#2
of 4
North America
97%
(45)
GuestRevu is a top Guest Survey Software pick among North America on HotelTechReport for surfacing guest feedback in one place and using AI analysis to spot issues before they escalate. Hoteliers also like the custom survey questions and comp-set view at a glance.
Europe
96%
(120)
#1
of 5
GuestRevu is a top Guest Survey Software pick among Europe on HotelTechReport, with hoteliers pointing to the detailed reports and competitor tracking that show where a property is falling short and what to fix first.
North America
97%
(45)
#2
of 4
GuestRevu is a top Guest Survey Software pick among North America on HotelTechReport for surfacing guest feedback in one place and using AI analysis to spot issues before they escalate. Hoteliers also like the custom survey questions and comp-set view at a glance.
Rank
Country
Popular alternatives
#2
of 3
United States
98%
(33)
GuestRevu is a top Guest Survey Software pick among United States hoteliers on HotelTechReport, with reviewers pointing to customizable review questions that let them get feedback on specific outlets and act while the guest is still on property.
United States
98%
(33)
#2
of 3
GuestRevu is a top Guest Survey Software pick among United States hoteliers on HotelTechReport, with reviewers pointing to customizable review questions that let them get feedback on specific outlets and act while the guest is still on property.
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Ask Nicely Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Ask Nicely is the #20 most trending product in the Guest Survey Software category (out of 25) and the #1318 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAsk Nicely’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Ask Nicely Pricing
Pricing Available By Request
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Live survey solution to engage guests
Customer Alliance is a guest feedback intelligence platform built for the hospitality industry.
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Learn more about expert recommendationsAsk Nicely Integrations
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|---|---|---|
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Hapi
96% recommended by 52 hotels |
|
Support
Unverified
Ask Nicely has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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