Ask Nicely

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Ask Nicely

Unranked in Guest Surveys & Feedback

Net Promoter Score, NPS surveys, SAAS, Marketing automation, Customer advocacy, Customer Experience, and Customer Feedback

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What is Ask Nicely?

Founded in 2014 | Headquarters in Auckland (New Zealand) | 24 employees
AskNicely is a customer feedback management platform that enhances customer experiences by leveraging the Net Promoter Score (NPS) framework. This Software as a Service (SaaS) tool is designed to help businesses seamlessly capture, analyze, and act on customer feedback. By using automated surveys, AskNicely achieves high response rates, providing a constant stream of valuable customer insights. These insights are then shared across the organization to foster a customer-centric culture. The platform enables businesses to take actionable steps based on feedback, driving customer satisfaction and loyalty. AskNicely integrates smoothly into existing workflows, ensuring that the feedback loop is both efficient and effective.

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Capabilities

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Features

Survey Builder

4/5 features

Delivery Channels

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Ask Nicely Reviews Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

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Achievements

Trending Product

This vendor's trending score is rising, Ask Nicely is the #16 most trending product in the Guest Surveys & Feedback category (out of 24) and the #1585 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Ask Nicely’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Ask Nicely Pricing

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Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Ask Nicely Reviews

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Ask Nicely Integrations

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Hapi

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96% recommended by 52 hotels


Support

Unverified

Ask Nicely has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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HT Score

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Recommended

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Guest Surveys & Feedback

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Customer Alliance

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4.6 (90 REVIEWS)
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