Compare Ask Nicely vs GuestService - Surveys vs Helix by micrometrics

Ask Nicely

Ask Nicely

0 reviews
Guest Service

GuestService - Surveys

3 reviews
MicroMetrics

Helix by micrometrics

2 reviews

Compare Ask Nicely vs GuestService - Surveys vs Helix by micrometrics

Guest Survey Software vendor comparison between Ask Nicely vs GuestService - Surveys vs Helix by micrometrics. Find out which Guest Survey Software is right for you based on realtime data from 5 verified hotelier reviews across 2 countries.

Ask Nicely

Ask Nicely

Ranked 20 (out of 25)

N/A
0 reviews
View profile
Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile
MicroMetrics

MicroMetrics

Ranked 10 (out of 25)

4.8
2 reviews
View profile

Ratings Summary

HT Score

Ask Nicely

unranked HTScore Icon

GuestService - Surveys

unranked HTScore Icon

Helix by micrometrics

unranked HTScore Icon
Popularity

Ask Nicely

0 verified reviews

GuestService - Surveys

3 verified reviews

Helix by micrometrics

2 verified reviews
Likelihood to Recommend

Ask Nicely

0%

GuestService - Surveys

100%

Helix by micrometrics

95%
Ease of Use

Ask Nicely

0

GuestService - Surveys

5

Helix by micrometrics

5
ROI

Ask Nicely

0

GuestService - Surveys

5

Helix by micrometrics

5
Implementation

Ask Nicely

Not enough data available

GuestService - Surveys

Not enough data available

Helix by micrometrics

Not enough data available
Customer Support

Ask Nicely

0

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Helix by micrometrics

4.8

Verified Customer Support

Certificate of Excellence

Ask Nicely

GuestService - Surveys

Helix by micrometrics

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Ask Nicely

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Helix by micrometrics

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Ask Nicely
vs.
Guest Service
vs.
MicroMetrics

Customers

Top 3 Segments

Ask Nicely

Resorts - 0%
Motels - 0%
Hostels - 0%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%

Helix by micrometrics

Other - 50%
Boutiques - 50%
Resorts - 0%
Featured clients
-

GuestService - Surveys

Guest Service doesn’t have any featured brands available

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Ask Nicely

Pricing Available By Request
Ask Nicely has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Helix by micrometrics

Pricing Available By Request
MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Ask Nicely
vs.
Guest Service
vs.
MicroMetrics
1-click quote request

What Customers Are Saying

Most Recent Review

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

GuestService - Surveys

Reception team

Front Office from (Turkey)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)
Most Positive Review

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)
Most Critical

Ask Nicely

Ask Nicely doesn’t have any clients that have vouched for the product

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)
References
-

GuestService - Surveys

Guest Service doesn’t have any references available
-

General Info

Screenshots

Ask Nicely doesn't have any screenshots

Integrations

Ask Nicely

Ask Nicely doesn't have any integrations

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)
View all integrations (4)

Helix by micrometrics

Property Management Systems (1)
View all integrations (1)
Recent Company Updates
-

GuestService - Surveys

Guest Service doesn’t have any recent company updates

-
Recent Articles

Ask Nicely

Ask Nicely doesn’t have any recent articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

Helix by micrometrics

MicroMetrics doesn’t have any recent articles