The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 207 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Assa Abloy shines .
ResNexus shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 207 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 207 |
After analyzing 207 verified reviews, Assa Abloy users most value its , while ResNexus users highlight customer satisfaction & support, website design & user experience, continuous feature enhancements. Click any theme to see what reviewers say.
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Customer Satisfaction & Support
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Website Design & User Experience
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Continuous Feature Enhancements
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Data Analytics & Reporting
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Customizable Housekeeping & Maintenance Features
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Assa Abloy |
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| Small (10-24 rooms) ▾ | — | #12 96 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #24 25 reviews |
| Large (75-199 rooms) | — | #24 4 reviews |
| X-Large (200+ rooms) | — | #12 4 reviews |
By Property Type
| Segment | Assa Abloy |
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| Boutique ▾ | — | #20 43 reviews |
| Luxury ▾ | — | #25 24 reviews |
| Branded / Chain ▾ | — | #20 22 reviews |
| Extended Stay ▾ | — | #29 6 reviews |
By Region
| Segment | Assa Abloy |
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| North America ▾ | — | #6 195 reviews |
| Europe | — | #41 2 reviews |
| Asia Pacific | — | #37 1 reviews |
Choosing the right property management system (PMS) can significantly influence your hotel's operational efficiency and guest satisfaction. Assa Abloy and ResNexus both aim to solve core hospitality challenges—streamlining reservations, managing guest data, and automating operations. While Assa Abloy’s offering is virtually unreviewed and unclear, ResNexus boasts a strong track record with 186 reviews and recent positive feedback. Do you prioritize proven user satisfaction and extensive features, or are you exploring an emerging solution?
Assa Abloy’s presence in the hotel industry remains unclear, with no recent reviews or verified user feedback, making its performance and reliability difficult to assess. ResNexus, on the other hand, is a well-established PMS with a high user recommendation rate of 97% and a 4.86/5 customer support score. Given the robust review count and recent reviews, ResNexus provides more dependable insight into how it performs for hotels today. Which product aligns better with your hotel’s current needs?
Assa Abloy’s PMS seems to be more of a traditional lock and security provider branching into property management, but its lack of reviews and absence of recent user feedback make it impossible to determine how well it functions in a hotel setting. ResNexus offers a cloud-based PMS designed explicitly for small to mid-sized properties like B&Bs, inns, and campgrounds, with 186 reviews and consistently high ratings.
ResNexus’s reviews highlight ease of use and excellent customer support, whereas Assa Abloy’s lack of accessible feedback leaves its effectiveness in question. ResNexus’s features are tailored to improve operational automation, guest engagement, and revenue management, making it a clear choice for hoteliers wanting proven tools. Are you comfortable taking a risk on an unreviewed product, or do you prefer a platform with a track record?
If your hotel needs a cloud-based PMS that simplifies reservations, automates guest communications, and integrates with OTAs, ResNexus is the logical choice. It’s especially suited for small and boutique properties seeking an intuitive, feature-rich platform proven by recent reviews.
If your hotel prioritizes security hardware or has existing security partnerships, and you are less concerned with user feedback or recent performance, Assa Abloy could be considered, although its lack of recent reviews raises questions about current capabilities. For most hotels, ResNexus’s extensive feature set and recent customer satisfaction make it the smarter pick.
ResNexus’s user ratings stand at 4.72/5, with reviews emphasizing its intuitive interface, quick onboarding, and ease of staff adoption. Reviewers describe it as “super intuitive,” with features like drag-and-drop reservations and automated night audits simplifying daily tasks. The onboarding process is generally smooth, supported by detailed training, although some mention a learning curve for advanced features.
Assa Abloy’s ease of use rating is unavailable, and with no recent reviews, it’s unclear how user-friendly its system is in a hotel environment today. Without recent feedback, it’s impossible to assess how quickly your team could adopt it or how well it supports staff. Edge: ResNexus.
ResNexus’s platform offers 51 features, including a channel manager, booking engine, revenue management, guest CRM, online check-in/out, automated messaging, and real-time reporting. These tools are designed to streamline operations, improve guest engagement, and maximize revenue, with many features tailored to small properties.
Assa Abloy provides no detailed feature list or evidence of comparable functionality. Its offerings appear limited or undefined, with no unique features listed or verified by reviews. Given the extensive capabilities and proven user feedback, ResNexus clearly provides superior functionality. Edge: ResNexus.
ResNexus’s support scores 4.86/5, driven by reviews praising prompt, knowledgeable, and friendly assistance. Customer feedback highlights that support staff genuinely understand their needs and efficiently resolve issues, even during complex situations.
Assa Abloy’s support experience remains unknown due to a lack of recent reviews. Its unreviewed status makes it impossible to gauge support quality or responsiveness. For a hotel prioritizing reliable, high-quality support, ResNexus’s track record clearly sets it apart. Edge: ResNexus.
ResNexus integrates with 17 verified partners, including OTAs like Booking.com, Expedia, Airbnb, and reservation tools like Triptease and Google, enabling seamless operations across platforms. Its integrations support revenue management, marketing, and payment processing.
Assa Abloy’s integration count is limited to one verified partner, Yanolja Cloud Solution, with no other connections listed or verified. The limited integration ecosystem suggests less flexibility for hotels needing diverse partner connections. For comprehensive operational support, ResNexus’s broader integration network is preferable. Edge: ResNexus.
ResNexus’s recent reviews show a 9.66/5 NPS score with a 97% likelihood to recommend, alongside a 4.86/5 support rating. Hoteliers praise its ease of use, automation, and customer service, especially for small properties seeking practical, effective tools.
Assa Abloy’s ratings are unavailable, and with no recent reviews, it cannot be reliably rated by users. The lack of feedback suggests it is not as widely adopted or tested in current hotel settings. For proven satisfaction, ResNexus leads decisively. Edge: ResNexus.
Assa Abloy’s pricing details are unavailable, and it appears to operate on a bespoke or unclear model. ResNexus charges $800 for its base package, with no mention of ongoing monthly fees, though additional costs for add-ons or integrations might apply.
The transparent pricing of ResNexus makes it easier for your hotel to budget and plan. Without clear pricing info for Assa Abloy, assessing value is difficult, but the dedicated features and recent reviews favor ResNexus.
ResNexus is a feature-rich, widely reviewed PMS designed explicitly for small and medium properties. Its comprehensive set of automation tools, extensive integrations, and strong support make it the clear choice for most hotels today.
Assa Abloy offers security hardware and potentially basic management capabilities, but the absence of recent reviews or detailed features makes it a less reliable option for full PMS needs. Unless your focus is solely on security hardware, ResNexus provides the proven functionality and support you need.
If your hotel requires an established, user-rated platform with proven customer satisfaction, go with ResNexus. Its recent reviews and broad feature set make it the safer, more effective choice.
Choose Assa Abloy only if security hardware is your primary concern and you are comfortable with an unreviewed, possibly limited management system. For most hoteliers, ResNexus’s suite of features and positive user feedback make it the recommended solution.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Assa Abloy |
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| Starting Price | — | From $800/mo |
According to HTR's product database, Assa Abloy and ResNexus PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Assa Abloy |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| EPoS | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
What hoteliers love
Numerous reviews emphasize the high-quality customer support from ResNexus, highlighting prompt and knowledgeable assistance. Despite this, some users... Numerous reviews emphasize the high-quality customer support from ResNexus, highlighting prompt and knowledgeable assistance. Despite this, some users express concerns about staffing turnover and occasional delays in response times, particularly during weekends and holidays.
ResNexus excels in providing aesthetically pleasing and functional website designs, often leading to increased direct bookings. However, users sometim... ResNexus excels in providing aesthetically pleasing and functional website designs, often leading to increased direct bookings. However, users sometimes find the integration with the booking engine and customizing the website layout HTML-intensive. They also request more user-friendly design templates.
Reviewers consistently mention the regular updates and improvements made by ResNexus, ensuring the platform stays ahead in meeting the evolving needs... Reviewers consistently mention the regular updates and improvements made by ResNexus, ensuring the platform stays ahead in meeting the evolving needs of the hospitality industry. Some users, however, feel the frequent updates occasionally introduce glitches or require time to get used to new features.
Where hoteliers push back
ResNexus's housekeeping and maintenance features are seen as robust yet sometimes cumbersome. Users request better integration with front desk operati... ResNexus's housekeeping and maintenance features are seen as robust yet sometimes cumbersome. Users request better integration with front desk operations and more customizable options for housekeeping and maintenance task assignments.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Assa Abloy and ResNexus PMS share many core Property Management Systems features, but each has unique capabilities. Assa Abloy offers 1 verified integration partners, while ResNexus PMS offers 17. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. ResNexus PMS leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Assa Abloy: No. ResNexus PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Assa Abloy has an HT Score of 0 and ResNexus has 31. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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