ResNexus PMS

Ranked 7 (out of 254) in Property Management Systems

Property Management Systems

Easy-to-Use Property Management Software for BnBs, Resorts, Campgrounds, Glamping, Vacation Rentals ...

Ratings Snapshot

Certificate of Excellence
Read 197 reviews
97%
Recommend
HTR Score icon
HT SCORE
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #7 out of 254 in Property Management Systems

Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

ResNexus has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Bed & Breakfast & Inns 97 verified reviews
    96%
  • Resorts 32 verified reviews
    98%
  • RV Parks & Campgrounds 27 verified reviews
    98%
  • Boutiques 26 verified reviews
    97%
  • Vacation Rentals & Villas 19 verified reviews
    96%
  • Motels 15 verified reviews
    97%
  • Luxury Hotels 5 verified reviews
    100%
  • Hostels 2 verified reviews
    90%
  • Limited Service & Budget Hotels 1 verified reviews
    100%
  • Extended Stay & Serviced Apartments 1 verified reviews
    100%
  • Airport/Conference Hotels 1 verified reviews
    100%

ResNexus PMS Overview

ResNexus PMS Overview

ResNexus’ cloud-based property management system (PMS) saves your business time and money. With ResNexus, your front desk staff can easily check-in and check-out guests, collect payments, and adjust reservations quickly with our time saving drag-and-drop feature. You can maintain a high level of customer service throughout the entire guest experience with built-in contactless check-in, seamles...

About ResNexus View website

Founded in 2004 | Headquarters in Salem United States | 35 employees

ResNexus is a cloud-based property management system (PMS) that saves your property time and money. ResNexus has all your property needs to increase bookings an...

Product Modules
Online Booking Engine Booking Engine
INCLUDED
The ResNexus booking engine lets you increase revenue and guest satisfaction by beautifully showcasing your rooms, specials, packages and upsells. Only ResNexus let’s your guest shop by date or by special offer with an intuitive step-by-step guide which includes cart abandonment recovery. Collect vehicle information. Our booking engine also includes our exclusive Travel Protection option which provides your property a 100% reimbursement if the guest cancels last-minute due to illness including COVID-19.
Text Messaging CRM Guest Messaging Software
ADD-ON
Your guests are texting, now so should you. ResNexus Text Messaging allows you to send automated messages to your guests throughout all 5 stages of the traveler journey–Pre-Booking, Post-Booking, Pre-Arrival, Mid-Stay, and Post-Stay. In addition, you can increase your Google, Facebook and TripAdvisor reviews once they leave. Increase reservations and customer satisfaction by using ResNexus Text Messaging!
Text Messaging Reputation Management Reputation Management
ADD-ON
Using Text Messaging for review management is one of the most powerful reasons to get ResNexus Text Messaging because you can qualify your reviews. With ResNexus, you can qualify that the guest will leave a good review by asking them how their stay was. If they rate it 5 stars, ask for a review. If it was 4 stars or less, it automatically asks them how you can improve.
Contactless Checkin Contactless Check-in
INCLUDED
ResNexus makes it easy for your property to offer contactless check-in to your guests. They can review and sign your polices, extend their stay, make a payment, and more!
Automated Email Marketing Hotel CRM & Email Marketing
INCLUDED
Permission-based email and text marketing has become a vital part of business marketing, especially with email being one of the most affordable ways to deliver specials and promotions to your guests. ResNexus has built-in automatic email marketing that makes it easy to keep in contact with your guests and offer specials and promotions.
Lightspeed Restaurant POS Restaurant Management Software
ADD-ON
Running your business has never been simpler with Lightspeed's restaurant point of sale solution and hospitality management tools that seamlessly integrate with ResNexus.
Travel Protection Booking Engine
INCLUDED
Protect your business from last minute cancellations. ResNexus Travel Protection is a limited warranty service that gives your guests and your business 100% refund if the guest has to cancel at the last minute due to an illness or health condition–including COVID-19 infection.
Group Reservations Pro Event Management Software
INCLUDED
When it comes to group bookings, trying to juggle many separate reservations across your property and keeping up with communication can be challenging. ResNexus Group Reservations Pro makes it easy to organize group bookings for weddings, family reunions, retreats, and more.
Unit Optimization Property Management Systems
INCLUDED
ResNexus believes in helping hospitality businesses reach their full potential through innovative technologies. That's why we offer Unit Optimization—also called Site Optimization—to automatically maximize the number of reservations you can take by organizing your units and bookings in the most efficient way possible.
Automatic Yield Management Revenue Management Systems
INCLUDED
ResNexus offers yield management to make your pricing strategy simple and intuitive to implement. You can easily input a number of rules to automatically adjust your rates by a percentage or a dollar amount based on current occupancy and booking windows.
OTA Channel Manager Channel Managers
INCLUDED
ResNexus offers both a commission-free or low commission option.

Other Products by ResNexus

Integrates with

  • Direct Booking Tools
  • Hotel Bedbanks
  • Metasearch & Ad Tech
Browse integrations (8 verified)

What customers love about ResNexus PMS

Like 97% recommend

Always a prompt reply to any questions or problems. Via email or phone. Seem to really get to know us and our special needs as a small property.

ResNexus has a simple but powerful booking engine. We also like the built-in point of sale system for tracking and charging guests' incidental expenses.

The Renexus software is user-friendly. .the Housekeeping Pro is a little confusing, however, I work with it often to become more familiar with it, excited for new updates to be released. Customer service is better than g...

Reservation Nexus is a one-stop Property Management System. Reservation Nexus provides practical and easy to use Reservation Management, Booking Engine, Website Development, and Marketing Services. They are constantly in...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

We've found ResNexus to be a highly reliable, adaptable and engaged partner. Their knowledgable staff is always on hand to assist quickly, and their products are comprehensive and easy to use. Don't hesitate to check them out!

by Daniel O'Connor (Airbnb) on October 12, 2022

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

ResNexus is one of Airbnb's few Preferred Partners for 2022. ResNexus has demonstrated a dedication to ensuring a high-quality integration, a commitment to continually building out new functionality, and a high level of support. Airbnb and ResNexus frequently collaborate on performance optimizatio...

by Daniel O'Connor (Airbnb) on October 12, 2022

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

ResNexus and Airbnb have a very close working relationship. If you're looking for a PMS that integrates well with Airbnb and who's staff is very knowledgable on how to optimize your listings to perform to the fullest potential on the Airbnb channel, ResNexus is a great pick.

by Daniel O'Connor (Airbnb) on October 12, 2022

See more answers (1)
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Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how ResNexus PMS works?

Clients & references

References & testimonials

Testimonial avatar
The staff, software, and services ResNexus has provided is more than we ever expected. Friendly, professional, knowledgeable staff . . . a pleasure with which to work. Highly recommend the company and...
Wallace Braud Owner at the St Francis Cottage

Featured partners

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Case studies

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ResNexus doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
  • Europe
VERIFIED MARKETS
  • United States of America
  • Canada
  • Mexico
  • Puerto Rico
  • Panama
  • India
  • Australia
  • Costa Rica
  • United Kingdom

197 Verified ResNexus Reviews

Likelihood to Recommend
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January 10, 2023

ResNexus PMS Review: Stellar service

Co-owner from Bed & Breakfast & Inns in Sand Springs (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We've used Resnexus Mgmt Software for years. It is simple to understand, with seamless data transfer, and has flawless performance.

What do you dislike or think could be improved?

Actually nothing. I found your staff to be responsive, professional and highly competent. Stand-outs were Khristian in website development and Eliza and Amber with the Resnexus team.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Jan 16, 2023 Nathan M. from ResNexus replied:
 Tom,

Thank you for the wonderful review! We appreciate your business! 

November 29, 2022

ResNexus PMS Review: Great customer service/support.

Manager from Bed & Breakfast & Inns in Round Top (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

-accessibility -user friendly services -add on support or features -offer webinars breakdowns for reports -support for problems or user help

What do you dislike or think could be improved?

I would like more offerings of website templates and booking engine templates to better customize our website. A few of the steps to adjust pricing could be a little easier

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
arrow review On Dec 09, 2022 Nathan M. from ResNexus replied:
 Judy,

Thank you so much for the great review and feedback! 

November 09, 2022

ResNexus PMS Review: Very easy to work with!

Manager from RV Parks & Campgrounds in Red River (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I like that the system is so easy to work with and they keep improving all the time. The customer support is also very responsive. Whenever I have ideas they listen to me and have included some of them in...

What do you dislike or think could be improved?

They have already improved a lot of things that I wanted prior to this questionnaire, so I really can't think of much else right now. Maybe quicker call back times from your dedicated support person.

Customer Support
4
Ease of Use
5
Value for money
4
Implementation
4
arrow review On Nov 10, 2022 Nathan M. from ResNexus replied:
 Todd,

Thank you so much for the wonderful review and feedback! We love serving you and your busines... 

November 07, 2022

ResNexus PMS Review: Excellent Customer Service with ResNexus!

owner from Luxury Hotels in Dundee (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

From day one, ResNexus worked with us to set up our #reservations system. They are there when you need them! They've helped us to increase our #bookings thereby increasing our #revenue Plus it has been su...

What do you dislike or think could be improved?

At this time, I do not have an issue that needs improved. So that speaks volumes for ResNexus! If you do have a problem, they quickly address it and fix it.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Nov 08, 2022 Nathan M. from ResNexus replied:
 Gwen,

Thank you so much for taking the time to leave such a great review! We love serving you and y... 

November 03, 2022

ResNexus PMS Review: Best capabilities ans superior customer service

Marketing Manager from Resorts in Grayling (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Res Nexus makes managing our reservations much more streamlined and efficient. Additionally, their customer service is A+ . Their team is highly knowledgable, responsive, professional and friendly. We rev...

What do you dislike or think could be improved?

Whie we use the desktop version on a daily basis, a mobile app would be a great addition for ResNexus.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5
arrow review On Nov 08, 2022 Nathan M. from ResNexus replied:
 Mike,

Thank you for the great feedback and review! We appreciate serving you and your business. We ... 

October 30, 2022

ResNexus PMS Review: If you're on the fence...just jump

Administrator from Boutiques in (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Seamless integration between booking platforms. Ease of pricing changes based upon occupancy and high and low season as determined by property manager. Booking and financial reports at your finger tips. C...

What do you dislike or think could be improved?

Currently satisfied with all aspects of what we use Resnexus for. Makes hotel management between single and multiple hotels much more pleasurable. Keep up the good work.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On Nov 08, 2022 Nathan M. from ResNexus replied:
 Kim,

Thank you for the great review and encouragement! We really appreciate it. We love serving you... 

Pricing

Monthly subscription (/room/month)
$3/room/month - $6/room/month

Recent News & Content

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Resources & reports

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Popular ResNexus PMS Integrations

View all (8 ResNexus Integrations)