The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 105 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Assa Abloy shines .
Sirvoy shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 105 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $200/mo |
| Verified Reviews | 0 | 105 |
After analyzing 105 verified reviews, Assa Abloy users most value its , while Sirvoy users highlight customer support, ease of use, reservation management. Click any theme to see what reviewers say.
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Customer Support
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Ease of Use
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Reservation Management
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User Interface and Design
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Functionality Limitations
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Customization and Adaptability
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Cost and Value for Money
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Assa Abloy |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #22 36 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #48 3 reviews |
| Large (75-199 rooms) | — | #46 1 reviews |
| X-Large (200+ rooms) | — | #27 1 reviews |
By Property Type
| Segment | Assa Abloy |
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| Boutique ▾ | — | #29 21 reviews |
| Luxury ▾ | — | #37 7 reviews |
| Branded / Chain | — | #42 4 reviews |
| Extended Stay | — | #35 3 reviews |
By Region
| Segment | Assa Abloy |
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| North America ▾ | — | #23 16 reviews |
| Europe ▾ | — | #16 31 reviews |
| Asia Pacific ▾ | — | #13 6 reviews |
| Middle East | — | #27 0 reviews |
Choosing between Assa Abloy and Sirvoy hinges on your hotel’s specific needs and priorities. Assa Abloy, despite its long-standing name in access solutions, currently has no public reviews or ratings, making its suitability for property management uncertain. Sirvoy, on the other hand, boasts a strong reputation with 95 reviews, recent positive feedback, and an average rating of 83.93 out of 100. Given the available data, Sirvoy’s proven track record makes it the more reliable choice for your hotel today.
If you want a property management system with a robust user base, recent positive reviews, and comprehensive features tailored for small to medium-sized properties, Sirvoy is the clear frontrunner. Assa Abloy’s offering remains untested in the review ecosystem, raising questions about its current functionality and support. Are you comfortable with a product that lacks recent feedback or prefer one with proven performance?
Both products aim to streamline hotel operations but diverge notably in market presence and available data. Assa Abloy, despite its extensive expertise in physical security, offers no current reviews or ratings, making its effectiveness in property management uncertain. Conversely, Sirvoy, with 95 reviews and a recent NPS score of 9.41/10, demonstrates consistent customer satisfaction.
Sirvoy’s ease of use, support, and feature set are well documented, whereas Assa Abloy’s property management capabilities are largely unverified publicly. Do you prioritize proven performance backed by recent user feedback or are you exploring a lesser-known vendor’s potential?
If your hotel needs an intuitive, easy-to-implement PMS with excellent support and a broad feature set, go with Sirvoy. Its high review count, recent positive feedback, and a user rating of 4.64/5 reflect strong customer satisfaction, especially for small to medium properties.
Assa Abloy might appeal if your focus is on security solutions integrated into property management, but without recent reviews or active ratings, its reliability remains unverified. If your hotel values proven functionality and user trust, Sirvoy is the safer pick.
Sirvoy’s user interface scores 4.64 out of 5, and most reviews describe its system as intuitive and straightforward, with onboarding rated at 4.6/5. Customers highlight quick setup, easy navigation, and excellent support, making staff adoption smooth.
Assa Abloy’s ease of use cannot be assessed due to the lack of reviews or ratings. With no user feedback available, it’s impossible to gauge its onboarding or daily usability. Edge: Sirvoy.
Sirvoy offers an extensive suite with 43 features, including multi-lingual support, channel management, booking engine, guest communication, online booking, and integrated payment processing. It also provides tools like guest CRM, automated reminders, and real-time reporting.
Assa Abloy provides no publicly listed features or comparisons, leaving its capabilities unverified. Given Sirvoy’s comprehensive feature set and proven user satisfaction, it clearly leads in offering hotel management functionality. Edge: Sirvoy.
Sirvoy’s customer support scores 4.85/5, with recent reviews praising quick, helpful, and friendly assistance. Hoteliers report that support staff are responsive and knowledgeable, often going beyond expectations to resolve issues swiftly.
Assa Abloy’s support quality cannot be assessed as there are no available reviews or ratings. Without recent feedback, its customer service reputation remains unknown. Edge: Sirvoy.
Sirvoy integrates with 21 verified partners, including major channel managers like SiteMinder and Revinate, and offers a broad array of features such as online booking and payment gateways. Its extensive integration network supports a scalable hotel system.
Assa Abloy’s integration count is limited to a single verified partner, Yanolja Cloud Solution, indicating a narrower ecosystem. For hotels seeking extensive connectivity options, Sirvoy’s integrations are more advantageous. Edge: Sirvoy.
Currently, Sirvoy’s review count and recent feedback paint a clear picture: with a 4.85/5 support rating and a 9.41/10 NPS, hoteliers highly recommend it across multiple segments, especially B&Bs, resorts, and city hotels. Its recent reviews emphasize ease of use and excellent customer service.
Assa Abloy has no reviews, so no user ratings or feedback are available. Without recent or verified ratings, it cannot be considered favorably at this time. Edge: Sirvoy.
Assa Abloy does not publicly list its pricing or offer a trial, making cost comparisons impossible. It’s likely that, as a large enterprise solution, its costs are tailored and potentially higher.
Sirvoy charges a flat rate of $200 per month, with no implementation fees, and offers a 30-day trial. Its transparent pricing model allows for straightforward budgeting, making it accessible for small to medium-sized properties.
Not ideal if you need a proven, user-rated PMS or prefer quick deployment—since Assa Abloy’s features and support are unverified publicly.
Not ideal if you need advanced financial reporting, in-depth CRM, or a highly customizable invoicing system—features that Sirvoy’s current focus may lack.
Assa Abloy’s lack of recent reviews and ratings makes it difficult to assess its suitability for property management. Its core advantages could lie in integrated security solutions, but without verified data, these remain speculative.
Sirvoy, backed by 95 reviews and a recent NPS of 9.41/10, offers a proven, user-friendly PMS ideal for small to medium properties. Its extensive feature set, strong support, and transparent pricing make it the more dependable choice today.
If you want a system with verified performance, excellent support, and a comprehensive feature set tailored for your hotel’s operational needs, Sirvoy is the recommended option. Choose Assa Abloy only if your hotel’s primary focus is integrating physical security with management, and you are prepared for less proven software.
In conclusion, for most hoteliers evaluating property management systems, Sirvoy’s well-documented, recent customer feedback and extensive feature set make it the clear choice. Assa Abloy’s offering remains unverified in the current review landscape, making it a risky proposition without further evidence of performance or support.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Assa Abloy |
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| Starting Price | — | From $200/mo |
According to HTR's product database, Assa Abloy and Sirvoy share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Assa Abloy |
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| Centralized user & role management | ||
| Direct billing | ||
| Guest Communication (SMS Messaging) | ||
| Multi-currency | ||
| Multi-lingual | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 31 more features differ between these products.
What hoteliers love
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.
Where hoteliers push back
Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.
Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Assa Abloy and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Assa Abloy offers 1 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sirvoy leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Assa Abloy: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Assa Abloy has an HT Score of 0 and Sirvoy has 85. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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