The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
AsyaSoft shines .
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,000/mo |
| Verified Reviews | 0 | 209 |
After analyzing 209 verified reviews, AsyaSoft users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | AsyaSoft |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #10 90 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #17 27 reviews |
| Large (75-199 rooms) ▾ | — | #14 7 reviews |
| X-Large (200+ rooms) | — | #19 0 reviews |
By Property Type
| Segment | AsyaSoft |
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| Boutique ▾ | — | #9 100 reviews |
| Luxury ▾ | — | #9 64 reviews |
| Branded / Chain ▾ | — | #14 29 reviews |
| Extended Stay ▾ | — | #7 28 reviews |
By Region
| Segment | AsyaSoft |
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| North America ▾ | — | #24 7 reviews |
| Europe ▾ | — | #5 123 reviews |
| Asia Pacific | — | #31 4 reviews |
| Middle East | — | #31 1 reviews |
When evaluating property management systems (PMS) for your hotel, your primary goal is to find a platform that streamlines operations, boosts revenue, and improves guest satisfaction. Both AsyaSoft PMS and RoomRaccoon PMS aim to solve these challenges, but they diverge significantly in features, user experience, and market presence. AsyaSoft offers a basic, less-established solution with limited reviews, while RoomRaccoon provides a well-reviewed, comprehensive platform trusted by hundreds of hoteliers worldwide. Which one aligns better with your hotel’s needs?
AsyaSoft PMS is an obscure product with no recent reviews, making it difficult to gauge its current effectiveness or customer satisfaction. RoomRaccoon, on the other hand, boasts over 169 reviews, with recent feedback from five hotels in the last six months, giving a clearer picture of its performance. Its high overall rating of 4.88/5 and a 94% likelihood to recommend suggest it’s a popular choice among small and independent hotels.
Both products aim to simplify reservation management, but RoomRaccoon’s extensive feature set and proven track record set it apart. AsyaSoft's lack of verified integrations, regional presence, and recent user feedback make it a less reliable option for hoteliers seeking growth and stability. Would you prefer a platform with tangible, recent user success stories?
If your hotel needs a feature-rich, tested platform with proven results, go with RoomRaccoon. It is ideal for independent hotels, boutique properties, and small chains wanting an all-in-one solution with automation, revenue management, and guest communication tools. Conversely, if your hotel is seeking a no-frills, possibly local solution with minimal integration needs—despite the lack of recent reviews—AsyaSoft might suffice, though it’s a less certain choice.
Given the current reviews and market evidence, RoomRaccoon is the stronger candidate. Its extensive feature set, recent positive feedback, and established presence make it the recommended choice for most small-hotels aiming for operational efficiency and revenue growth.
RoomRaccoon’s user interface scores 4.74/5 from reviews, with users praising its intuitive design and ease of onboarding. Multiple reviews mention that staff find it straightforward to learn and operate, with an onboarding score of 4.61/5. Conversely, AsyaSoft’s ratings are unavailable, and with no recent reviews, it’s nearly impossible to assess its usability.
Given the recent feedback and high usability ratings, Edge: RoomRaccoon.
RoomRaccoon surpasses AsyaSoft by offering 51 distinct features, including a channel manager, revenue management, booking engine, payment processing, housecleaning modules, and mobile app support—all absent in AsyaSoft. This extensive feature set allows small hotels to automate reservations, optimize pricing, manage guest data, and handle invoicing within a single platform.
AsyaSoft’s lack of documented features, integrations, or automation tools leaves it at a clear disadvantage. For feature depth and versatility, Edge: RoomRaccoon.
RoomRaccoon’s support scores 4.53/5, with reviews highlighting quick, helpful responses and proactive onboarding. Customers appreciate the responsive team, which helps resolve issues swiftly, especially during implementation or system errors, despite some complaints about occasional bugs.
AsyaSoft offers no recent reviews or support ratings, making it difficult to evaluate. Based on available data, Edge: RoomRaccoon.
RoomRaccoon has 88 verified integrations, including popular partners like Sage, RevControl, and Paxxio, enabling seamless connectivity with accounting, marketing, and payment systems. AsyaSoft, with no verified partners or integrations, limits its ability to connect with other tools.
For operational flexibility and future growth, Edge: RoomRaccoon.
RoomRaccoon’s overall rating of 4.88/5 reflects strong satisfaction among small hotels, boutique operators, and independent properties, with recent reviews praising its simplicity and automation. Conversely, AsyaSoft’s review count is zero, and its ratings are unavailable, indicating no recent customer feedback or user validation.
Thus, for credibility and proven user satisfaction, Edge: RoomRaccoon.
AsyaSoft’s pricing information is unavailable; it likely operates on a custom or local pricing model. RoomRaccoon charges a $1,000 base fee plus monthly subscription, with no setup or additional fees, offering transparent, predictable costs.
Given the transparency and proven value, RoomRaccoon’s pricing model aligns with small hotel budgets and expectations for ROI.
RoomRaccoon’s main advantage lies in its comprehensive, integrated platform with proven, recent customer success. Its 51 features, high review scores, and active support make it suitable for hotels seeking growth, automation, and revenue optimization.
AsyaSoft’s lack of recent reviews, features, and integrations suggests it’s a less reliable choice in today’s competitive environment. If your hotel aims to modernize operations and increase revenue, RoomRaccoon is the clear leader.
When to choose AsyaSoft: If you prefer a basic, regional solution with minimal costs and features, and your operations are simple.
When to choose RoomRaccoon: If you want a robust, feature-rich system with proven customer satisfaction, automation, and scalable integrations.
In summary, for most hotels today, RoomRaccoon offers the reliability, usability, and proven performance required to support your growth. It’s the better choice for hotels aiming for operational efficiency and revenue maximization in an increasingly digital landscape.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| AsyaSoft |
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| Starting Price | — | From $1,000/mo |
According to HTR's product database, AsyaSoft PMS and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | AsyaSoft |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. AsyaSoft PMS and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. AsyaSoft PMS offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
AsyaSoft PMS: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. AsyaSoft has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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