The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 563 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
at-visions GmbH shines .
Duve shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile Friendly and SMS text messaging.
Side-by-side ratings based on 563 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 0 | 563 |
After analyzing 563 verified reviews, at-visions GmbH users most value its , while Duve users highlight digital check-in process, guest communication, pre-arrival features. Click any theme to see what reviewers say.
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Digital Check-In Process
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Guest Communication
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Pre-Arrival Features
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Customizable Guest App
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Integration and Compatibility
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Analytics and Reporting Needs
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Multilingual and Documentation Gaps
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How each product ranks among Contactless Check-in vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | at-visions GmbH |
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| Small (10-24 rooms) ▾ | — | #1 127 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 204 reviews |
| Large (75-199 rooms) ▾ | — | #2 126 reviews |
| X-Large (200+ rooms) ▾ | — | #2 47 reviews |
By Property Type
| Segment | at-visions GmbH |
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| Boutique ▾ | — | #2 216 reviews |
| Luxury ▾ | — | #2 237 reviews |
| Branded / Chain ▾ | — | #2 177 reviews |
| Extended Stay ▾ | — | #2 87 reviews |
By Region
| Segment | at-visions GmbH |
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| North America ▾ | — | #3 51 reviews |
| Europe ▾ | — | #1 219 reviews |
| Asia Pacific ▾ | — | #3 19 reviews |
| Middle East ▾ | — | #1 230 reviews |
Choosing the right contactless check-in platform has become a strategic priority for hotels aiming to improve guest experience and operational efficiency. Both at-visions GmbH and Duve aim to solve these challenges, but their approaches and maturity levels differ significantly. at-visions offers a niche solution primarily focused on digital signage and engagement, while Duve provides a comprehensive, feature-rich platform centered on contactless check-in and guest management. Which product aligns better with your hotel’s goals?
at-visions and Duve both target contactless check-in, but their core offerings diverge. at-visions specializes in dynamic digital signage and guest engagement, helping hotels display personalized content across screens, making it more of a digital signage solution than a full check-in platform. Duve, on the other hand, focuses on streamlining check-in workflows, guest communication, and revenue generation through automation and integrations. Are you seeking a visual engagement tool or a full contactless check-in system?
Given the review data, at-visions has no recent reviews or a rating, indicating limited market presence and proven adoption. Duve, with 468 reviews and a recent NPS of 9.47, demonstrates a broad, active user base and high guest satisfaction. Would you prefer a platform with a track record of customer success or a less established solution?
The critical difference lies in the depth of functionality: at-visions primarily provides content management, while Duve offers features like PMS integration, document scanning, e-signatures, and payment collection. For a hotel looking for an all-in-one contactless check-in and guest experience platform, Duve clearly outperforms at-visions. Are you ready to invest in a comprehensive system or prefer a niche digital signage product?
Edge: Duve
If your hotel needs a robust contactless check-in tool that integrates seamlessly with property management systems, automates guest communication, and drives revenue through upselling, Duve is your best choice. Hotels aiming to reduce front desk workload, enhance personalization, and gather detailed guest profiles should opt for Duve’s extensive feature set. Conversely, if your hotel’s priority is enhancing on-site guest engagement through digital signage and visual content, at-visions might be suitable—but it won't replace a full check-in solution.
For hotels with a focus on operational automation, revenue optimization, and guest satisfaction, Duve’s proven success in large chains like Sofitel, Fattal, and Charles Hope underscores its suitability. at-visions’ value is limited to real-time on-property content, which complements but does not substitute for the comprehensive features Duve provides. Which approach aligns with your hotel’s strategic priorities?
Edge: Duve
Duve's UI scores a strong 4.74 out of 5, with a straightforward onboarding process that new users praise for simplicity. Many reviews mention that Duve’s platform is intuitive, quick to deploy, and easy for staff to adopt, even without extensive training. Conversely, at-visions has no current usability ratings or recent reviews, indicating limited user feedback and possibly less focus on ease of use.
Duve’s onboarding is rated at 4.69 out of 5, reflecting a positive experience for hotel teams integrating the system. Its clear, centralized interface minimizes learning curves and allows staff to quickly start engaging guests. Given the absence of data for at-visions, it’s reasonable to conclude that Duve offers the more user-friendly experience.
Edge: Duve
Duve boasts 48 features exclusive to its platform, including PMS integration, mobile-friendly interfaces, WhatsApp messaging, automated replies, digital acceptance & payment capture, guest profiling, room upgrades, and multi-channel communication. These enable a truly end-to-end guest management process. at-visions provides no proprietary features, functioning mainly as a content display system.
At-visions' limited scope makes it unsuitable for hotels seeking comprehensive contactless check-in functionalities. Duve’s extensive feature count and integrations—such as open API, secure data handling, and advanced upselling—give it a clear edge. If you want a full-fledged contactless solution, Duve is the winner here.
Edge: Duve
Duve’s support ratings are high, with a 4.65 out of 5 and glowing testimonials about its responsiveness and professionalism. Many users cite quick problem resolution and effective onboarding assistance. in contrast, at-visions has no recent review data or support ratings, making it difficult to assess its service quality.
Duve’s dedicated team is known for proactive help and reliable technical assistance, which is critical when implementing a new platform. The lack of recent feedback for at-visions suggests limited customer support or market engagement, favoring Duve as the more dependable partner.
Edge: Duve
Duve integrates with over 65 verified partners, including leading PMS systems like WebRezPro, RoomRaccoon, and Sirvoy, as well as door lock systems like SaltoKS and Igloohome. This flexibility allows hotels to connect Duve seamlessly into their existing tech stacks. at-visions offers no verified integrations, limiting its compatibility and scalability.
The extensive partner network in Duve ensures smoother implementation and more automation options, saving your team time and reducing manual work. This broad integration capability makes Duve a more adaptable and future-proof solution for hotels.
Edge: Duve
Duve’s reviews emphasize high satisfaction across multiple segments, notably with a recent NPS score of 9.47. Hotels of various sizes and types, from luxury to vacation rentals, praise Duve’s ease of use, support, and revenue impact. at-visions has no recent reviews or ratings, indicating limited user feedback and market traction.
Large hotel chains and independent properties alike report that Duve’s platform transforms their guest management and increases revenue. Given the volume and recency of reviews, Duve is clearly the better-rated choice.
Edge: Duve
at-visions does not publicly list pricing or offer a trial, suggesting a customized quote model. Duve charges a flat rate of $900 per month, with no implementation fees or trial options, indicating pricing transparency.
While at-visions' price is unclear, the comprehensive nature of Duve’s offering—covering a wide array of features—justifies its fixed monthly fee for hotels seeking a full solution. For budgeting clarity and predictable costs, Duve holds an advantage.
Edge: Duve
Not ideal if your hotel wants to automate check-in, streamline operations, or generate revenue through upselling. at-visions is better suited as a supplemental tool rather than a core guest management system.
Not ideal if:
Suitable for: Digital signage, on-premise content, and visual engagement.
Not ideal if your hotel has minimal tech infrastructure or prefers simple signage solutions. Duve excels when scalability, automation, and revenue optimization are priorities.
Not ideal if:
Suitable for: Larger hotels, chains, and properties seeking automation and revenue growth.
Duve’s core advantage is its comprehensive feature set, proven market presence, and positive recent reviews. It offers a full suite of tools—PMS integration, guest profiling, online check-in, upselling, and automation—that support operational efficiency and revenue growth.
Hotels that need a scalable, flexible, and well-supported guest experience platform should choose Duve. at-visions might serve as a supplementary digital signage tool, but it falls short as a stand-alone contactless check-in solution.
When considering your hotel’s goals—whether enhancing guest engagement or streamlining operations—Duve provides a clear, proven path. For a reliable, deeply integrated platform with recent positive feedback, it’s the recommended choice.
Final verdict: If your hotel wants a proven, feature-rich contactless check-in platform, Duve is the superior solution, especially given its recent reviews and extensive integrations. At-visions may complement your existing systems but is not suited as a primary contactless check-in system.
Contactless Check-in pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| at-visions GmbH |
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| Starting Price | — | From $900/mo |
According to HTR's product database, at visions and Duve - Online Check-in share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | at-visions GmbH |
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| Automated Replies | ||
| Message Routing | ||
| Mobile Friendly | ||
| PMS Integration | ||
| Secured Data Protection | ||
| Whatsapp Integration |
Showing top differences. 36 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Duve was a game changer for our customer service. I knew the platform would help us connect with guests but I was amazed at how cleverly simple it all is, even guests who are not v..."
No published case study for this goal yet.
"While scaling up and growing in terms of more hotel rooms and more hotels in different countries we found it difficult to communicate with our guests in a very personal way. Duve f..."
What hoteliers love
Many users praise Duve for its seamless digital check-in process that allows guests to check in remotely and expedite front desk operations. The autom... Many users praise Duve for its seamless digital check-in process that allows guests to check in remotely and expedite front desk operations. The automated nature of this feature greatly increases efficiency and enhances guest satisfaction by offering a smoother arrival experience.
Users appreciate Duve's guest messaging software, which enables effective and convenient communication between guests and staff, improving response ti... Users appreciate Duve's guest messaging software, which enables effective and convenient communication between guests and staff, improving response times and satisfaction. Multilingual capabilities further enhance interaction, creating a personalized and culturally inclusive experience.
Pre-arrival messaging and notifications are key features that enhance planning and preparation for both guests and staff. These communications offer e... Pre-arrival messaging and notifications are key features that enhance planning and preparation for both guests and staff. These communications offer essential check-in instructions and hotel information, setting the stage for a smooth stay.
Where hoteliers push back
While praised for its overall integration capabilities, there are requests for additional integrations, such as direct API support for smart lock syst... While praised for its overall integration capabilities, there are requests for additional integrations, such as direct API support for smart lock systems, to further streamline and automate operations.
Users expressed a desire for more elaborate analytics and deeper insights into guest engagement and upsell conversion rates, highlighting a need for e... Users expressed a desire for more elaborate analytics and deeper insights into guest engagement and upsell conversion rates, highlighting a need for enhanced data-driven decision-making capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. at visions and Duve - Online Check-in share many core Contactless Check-in features, but each has unique capabilities. at visions offers 0 verified integration partners, while Duve - Online Check-in offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Duve - Online Check-in leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
at visions: No. Duve - Online Check-in: No. Neither product currently offers a free tier. Most Contactless Check-in vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. at-visions GmbH has an HT Score of 0 and Duve has 92. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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