Autoclerk (Web Booking Engine) vs. Roiback | Booking Engine:
Which Is Right for You?

The Decision

Choosing between AutoClerk’s Web Booking Engine and Roiback’s Booking Engine hinges on your hotel’s specific needs. Both platforms aim to boost direct bookings, but they differ significantly in features, market presence, and user experience. AutoClerk has long served independent properties and chains alike, yet it lacks recent reviews and user ratings. Roiback, on the other hand, boasts robust recent feedback and a broad feature set that appeals to hotels seeking sophisticated tools and international reach.

Are you prioritizing a mature, well-established platform with extensive integrations or a newer, feature-rich system with proven customer satisfaction? Let’s compare both to decide which aligns best with your hotel’s goals.

Is AutoClerk or Roiback Better for Hotels?

AutoClerk, Inc. offers a straightforward, web-based booking engine designed primarily for independent hotels, management companies, and chains. Its core strength lies in its property management integrations, revenue management, and simplicity, but it has no recent reviews or detailed ratings, making its current performance and user satisfaction uncertain.

Roiback’s platform is a comprehensive, award-winning solution with over 43 reviews, predominantly recent, giving it a clear edge. It features 36 unique functionalities like multi-lingual support, flexible booking options, and detailed analytics that support complex marketing strategies.

While AutoClerk seems suited for hotels prioritizing basic booking management, Roiback is better for properties wanting advanced features and international growth. Do you need a proven, well-rated platform with extensive features, or a simple, reliable engine?

Roiback vs AutoClerk: Which Should Your Hotel Choose?

If your hotel needs a feature-rich platform with high user satisfaction, go with Roiback. It’s favored by over 2,000 hotels worldwide, especially those looking to maximize direct bookings, with a recent 90% likelihood to recommend. Its diverse functionalities—multi-lingual support, booking abandonment recapture, and detailed reporting—make it a strategic asset.

If your hotel primarily requires a straightforward, easy-to-implement booking engine integrated with your PMS, and you’re comfortable with limited recent feedback, AutoClerk might suffice. However, given the lack of current reviews and ratings, Roiback’s proven track record and recent positive customer feedback make it the safer, more effective choice for most hotels today.

Is AutoClerk or Roiback Easier to Use?

AutoClerk’s interface and usability are not rated, and no recent reviews make it hard to determine ease of use or onboarding quality. Its historical reputation suggests a user-friendly experience, but the absence of recent data leaves uncertainty about support and platform updates.

Roiback’s interface scores 4.49 out of 5, with recent reviews highlighting its simplicity and intuitive design. Hotels praise its smooth onboarding, quick support response, and ease of managing complex promotions.

Edge: Roiback.

Which Has Better Features: AutoClerk or Roiback?

AutoClerk offers no exclusive features beyond basic booking functions, relying on its property management system integrations. Conversely, Roiback provides 36 features, including mobile responsiveness, urgency messaging, multi-room bookings, multi-currency support, social media integration, and extensive analytics.

Roiback also supports customizable offers, loyalty programs, payment gateways, and booking abandonment tools, while AutoClerk’s feature set appears minimal and less suited for complex marketing strategies.

Edge: Roiback.

Which Has Better Customer Support: AutoClerk or Roiback?

AutoClerk’s support ratings are unavailable, and no recent reviews shed light on its customer service quality. Historically, its support has been considered adequate, but current performance remains uncertain.

Roiback’s recent reviews consistently rate its support at 4.72 out of 5, with hotel operators describing the team as responsive, knowledgeable, and instrumental in achieving business goals. Clients appreciate personalized consulting and ongoing help.

Edge: Roiback.

Which Has More Integrations: AutoClerk or Roiback?

AutoClerk integrates with 8 verified partners, including SiteMinder, Duetto, and Cendyn. Its limited integrations may restrict seamless connectivity with other hotel systems.

Roiback boasts 27 verified partners, including major channel managers, PMS providers, and tech solutions like GuestCentric, Triptease, and Winhotel. Its native integrations with leading systems streamline operations and data flow.

Edge: Roiback.

Which Do Hoteliers Rate Higher: AutoClerk or Roiback?

AutoClerk has no recent reviews or ratings, leaving hotel satisfaction levels unknown. Its lack of current customer feedback makes it impossible to assess.

Roiback’s recent reviews give it a 4.49/5 score, with 90% of users likely to recommend. Hotels across various segments, especially those in Europe and North America, report significant revenue growth, improved user experience, and effective marketing tools.

Edge: Roiback.

How Much Do AutoClerk and Roiback Cost?

AutoClerk does not publicly disclose its pricing structure, leaving potential users uncertain about costs. It likely operates on custom quotes based on hotel size and needs.

Roiback’s pricing starts at $500 per month, with no free tier or trial, which is typical for comprehensive platforms. Its transparent pricing allows hotels to plan budgets around its extensive feature set.

AutoClerk’s unclear pricing makes Roiback’s predictable costs an advantage for budgeting.

What Type of Hotel Should Use AutoClerk?

• Hotels that need a simple, reliable booking engine with basic functionalities.
• Independent properties or management companies focusing on straightforward reservation management.
• Hotels that already have a strong, existing infrastructure and require minimal additional features.
• Teams that prefer a platform with a long-standing presence, even if recent reviews are lacking.

Not ideal if your hotel aims for advanced marketing, analytics, or international growth.

What Type of Hotel Should Use Roiback?

• Hotels seeking to increase their direct bookings and optimize revenue.
• Properties that operate in multiple languages and target international guests.
• Hotels that want detailed analytics, marketing tools, and automation features.
• Teams that value dedicated support, ongoing feature updates, and seamless integrations.

Not ideal if you prioritize a budget-friendly, no-frills solution or are comfortable with minimal features.

Roiback vs AutoClerk: The Bottom Line for Hotels

Roiback, with its 43 recent reviews and 4.72 support rating, is clearly the stronger choice today. It offers a broad feature set, excellent support, and proven customer satisfaction, making it ideal for hotels serious about direct sales and international reach.

AutoClerk, while historically a solid option for basic reservation management, lacks recent feedback and has a limited feature set. It may serve smaller or less complex hotels, but its current performance remains unverified.

For most hotels evaluating modern, feature-rich booking engines, Roiback’s recent reviews and extensive capabilities make it the recommended platform.