Rezcontrol PMS (by Avon Data) vs. RoomRaccoon PMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) for your hotel involves balancing features, ease of use, support, and cost. Both Avon Data Systems' Rezcontrol PMS and RoomRaccoon PMS aim to streamline operations, but they target different hotel segments with distinct strengths. Rezcontrol caters to larger or more sophisticated properties, emphasizing control and customization, while RoomRaccoon is designed for smaller, independent hotels seeking simplicity and automation. How do they compare across key factors?

Is Rezcontrol PMS or RoomRaccoon PMS Better for Hotels?

Rezcontrol PMS, from Avon Data Systems, offers a comprehensive, cloud-based platform built for hotels looking for deep control over their operations. It boasts a high level of customization, integrations, and robust features, but its six reviews indicate a limited user base and no recent activity. Conversely, RoomRaccoon enjoys a vast and recent review footprint, with 169 reviews in the last six months, a 4.88/5 overall rating, and an 80.2/100 score—making it a more tested and trusted choice among small to mid-sized hotels.

Both systems aim to simplify hotel management, but Rezcontrol emphasizes tailored control and extensive features, while RoomRaccoon prioritizes automation, user-friendliness, and integration. Do you need a flexible, enterprise-grade system, or a straightforward, all-in-one solution?

RoomRaccoon PMS vs Rezcontrol PMS: Which Should Your Hotel Choose?

If your hotel is a small or independent operation seeking a user-friendly platform with built-in booking, channel management, and automation tools, RoomRaccoon is the clear choice. Its high review count and recent feedback reflect broad adoption and ongoing improvements, making it ideal for hotels prioritizing efficiency and guest engagement.

In contrast, Rezcontrol is better suited for larger, more complex properties that require extensive customization, control over pricing, and detailed operational management. With fewer reviews and no recent activity, Rezcontrol’s market presence is limited, suggesting it’s not the best fit for most hoteliers seeking proven, modern solutions. For most hotels, RoomRaccoon is the safer, more vetted option.

Is Rezcontrol PMS or RoomRaccoon PMS Easier to Use?

Rezcontrol PMS scores a perfect 5/5 for ease of use, with a straightforward interface, quick onboarding, and flawless staff adoption, according to reviews. Its onboarding process includes migrations and training on demand, designed for minimal disruption. Meanwhile, RoomRaccoon also rates highly at 4.74/5, with reviews praising its intuitive design, quick learning curve, and simple automation.

While Rezcontrol’s simplicity is notable, RoomRaccoon’s user interface is praised for being modern and easy to navigate, especially for staff with limited technical experience. Edge: Rezcontrol.

Which Has Better Features: Rezcontrol PMS or RoomRaccoon PMS?

Rezcontrol offers 10 features exclusive to its platform, including native email marketing, digital registration, GDPR compliance, and task management—many of which facilitate full control and compliance. RoomRaccoon, on the other hand, provides 22 unique features such as a mobile app, multi-currency support, guest profiles, integrated CRS, and analytics, adding versatility for small operators.

The shared feature count is 29, but RoomRaccoon’s broader set of unique tools makes it more suitable for dynamic, guest-centric management. Edge: RoomRaccoon.

Which Has Better Customer Support: Rezcontrol PMS or RoomRaccoon PMS?

Rezcontrol’s reviews highlight personalized, flawless customer service and support available 365 days a year, with some reviews emphasizing satisfaction with training and onboarding. Conversely, RoomRaccoon’s support scores 4.53/5, with reviewers mentioning helpful agents but also noting occasional delays during critical times.

In terms of recent review activity, RoomRaccoon’s ongoing feedback indicates active support and development. However, Rezcontrol’s support reputation appears superior, with consistent praise for its dedicated UK-based team. Edge: Rezcontrol.

Which Has More Integrations: Rezcontrol PMS or RoomRaccoon PMS?

RoomRaccoon leads with 88 verified integrations, including popular partners like GuestRevu, SiteMinder, and Onity, along with numerous exclusive connections such as Sage, Paxxio, and RevControl. Avon Data Systems, with only 12 verified partners, offers fewer integrations, limiting flexibility.

For hotels relying on a broad ecosystem of tech solutions, RoomRaccoon’s extensive marketplace provides more options. Edge: RoomRaccoon.

Which Do Hoteliers Rate Higher: Rezcontrol PMS or RoomRaccoon PMS?

RoomRaccoon’s recent reviews consistently rate it near perfect (4.88/5), with many hotels praising its automation, ease of use, and revenue-boosting features. Its review count of 169 in the last six months reflects active, current user satisfaction.

Rezcontrol’s review count is just 6, all prior to recent activity, and its ratings are 0/5 in overall quality, indicating limited recent feedback or adoption. Given the volume and recency of reviews, RoomRaccoon is clearly the higher-rated choice.

How Much Do Rezcontrol PMS and RoomRaccoon PMS Cost?

Both products are priced at a flat $1,000 per month, with no mention of implementation fees or trial options, suggesting straightforward pricing models. For your hotel, this means predictable monthly expenses for a comprehensive solution.

No significant pricing differences exist beyond the known flat rate, so your decision may hinge more on features and fit than cost.

What Type of Hotel Should Use Rezcontrol PMS?

• Hotels that need extensive control over operational processes and compliance, such as larger boutique or luxury hotels, will benefit from Rezcontrol’s customization and depth.
• Teams that want to integrate restaurant POS, automate tasks, and maintain detailed pricing rules should consider Rezcontrol.
• Not ideal if your hotel is small, seeking simplicity, or prioritizes fast deployment over extensive customization.

What Type of Hotel Should Use RoomRaccoon PMS?

• Small hotels, boutique properties, and independent operators that want a user-friendly, all-in-one platform.
• Hotels aiming to automate guest communications, dynamic pricing, and manage bookings effortlessly.
• Teams that value integrations with OTAs and a broad marketplace of third-party tools.
• Not ideal if your hotel is large or requires complex, highly customized management systems that go beyond automation and ease of use.

RoomRaccoon vs Rezcontrol: The Bottom Line for Hotels

The core difference lies in scope and target user: Rezcontrol offers an enterprise-level, customizable PMS ideal for larger properties needing control and compliance. RoomRaccoon, by contrast, provides a proven, all-in-one platform with extensive integrations, tailored for small to mid-sized hotels, and enjoys a larger, more recent user base.

If your hotel prioritizes ease, automation, and proven user satisfaction, RoomRaccoon is the stronger choice, especially with its recent activity and high ratings. For hotels seeking deep control, customization, and compliance, Rezcontrol might be appealing, but its limited recent reviews suggest it’s less actively developed.

In summary, for most hoteliers evaluating current options, RoomRaccoon’s proven track record, recent reviews, and extensive features make it the recommended choice.