The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 268 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SHR Group shines when it comes to proactive client management — especially for brand properties (4.8/5) , with exclusive features like Mobile Optimized/Responsive.
Travel Media Group shines in ease of use and onboarding .
Side-by-side ratings based on 268 verified hotelier reviews on HTR.
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| Starting Price | From $900/mo | Contact sales |
| Verified Reviews | 262 | 6 |
After analyzing 268 verified reviews, SHR Group users most value its proactive client management, website design, reporting and analytics, while Travel Media Group users highlight . Click any theme to see what reviewers say.
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Proactive Client Management
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Website Design
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Reporting and Analytics
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Digital Marketing
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Voucher System
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Template Limitations
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How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #9 30 reviews | #28 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #1 208 reviews | #25 3 reviews |
| Large (75-199 rooms) ▾ | #6 13 reviews | #20 1 reviews |
| X-Large (200+ rooms) | #14 1 reviews | — |
By Property Type
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| Boutique ▾ | #4 115 reviews | #27 3 reviews |
| Luxury ▾ | #2 163 reviews | #26 2 reviews |
| Branded / Chain ▾ | #2 84 reviews | #20 3 reviews |
| Extended Stay ▾ | #4 16 reviews | — |
By Region
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| North America ▾ | #11 8 reviews | #14 6 reviews |
| Europe ▾ | #2 244 reviews | — |
| Asia Pacific ▾ | #6 5 reviews | — |
When choosing between SHR Website Design by SHR Group and Travel Media Group’s Responsive Websites, you're evaluating two solutions aimed at elevating your hotel's online presence. Both products address the same core problem: creating engaging, functional websites that drive bookings and showcase your property. However, SHR Group offers a broader suite of integrated features and more extensive customization options, while Travel Media Group emphasizes simplicity, ongoing content updates, and a strong focus on mobile responsiveness.
Your team needs to consider whether you prioritize advanced functionalities and regional reach or streamlined site management and cost-effective updates. Which product aligns best with your goals?
SHR’s platform is a sophisticated web solution with 14 unique features, including ADA compliance, Google Analytics, multi-lingual support, and a drag-and-drop builder, all aimed at providing a tailored, engaging guest experience. Travel Media Group, however, centers on creating mobile-friendly, visually compelling vanity websites that are easy to update and maintain, with no set-up fees or charges for changes.
While SHR’s offering is feature-rich and designed for multi-regional, multi-segment hotel businesses, Travel Media Group excels at providing straightforward, cost-effective websites ideal for small to mid-sized properties seeking simplicity. Both serve different hotel profiles: SHR for hotels wanting extensive customization, and Travel Media for those prioritizing ease and ongoing content control.
If your hotel requires a fully customizable website with advanced integrations, extensive features, and regional scalability, SHR Group is your best bet. Its proven track record with large hotel brands and extensive partner network makes it suitable for properties aiming for a high degree of control and sophisticated functionality.
Conversely, if your hotel needs a clean, responsive website that is quick to set up, simple to maintain, and priced with minimal initial investment, Travel Media Group’s responsive websites are ideal. Smaller hotels or boutique properties that want a visually appealing presence without complex features will find this solution more aligned with their operational needs.
Based on recent reviews, Travel Media Group scores a perfect 5/5 for ease of use, with clients praising its straightforward content management and simple updates. The system is designed for hotel teams to easily adapt and refresh content without technical expertise.
SHR Group, with a rating of 4.69/5 for usability, offers a more complex platform with many features, which can require more training and onboarding. Some clients have noted usability challenges, especially with image uploads and certain CMS functionalities.
Edge: Travel Media Group.
SHR’s platform offers 14 unique features such as ADA compliance, SEO plugins, customizable themes, booking engine, and social media integrations—none of which are available in Travel Media Group’s websites. Travel Media Group focuses on delivering a streamlined, mobile-optimized website with ongoing content updates but lacks the extensive feature set.
For properties needing advanced customization, multi-lingual support, or integrated booking engines, SHR’s feature set is more comprehensive. If you prefer a simple, effective website with ongoing updates, Travel Media Group’s offering will suffice.
Edge: SHR Website Design.
SHR Group’s support scores 4.85/5, with reviews highlighting their proactive client management, quick responses, and knowledgeable team—especially praised during onboarding and troubleshooting. Clients consistently mention their support team’s responsiveness and dedication.
Travel Media Group scores slightly higher at 4.88/5, with reviews emphasizing personalized service, quick content updates, and a dedicated content management approach. Clients appreciate their hands-on support for website content.
Edge: Travel Media Group.
SHR’s platform supports 81 verified partners, including major integrations like OpenHotel, Stayntouch, Criton, and many others in PMS, booking, and revenue management systems. Travel Media Group, with only 3 verified partners, offers limited integration options, primarily focusing on website content and basic booking.
If your hotel relies on multiple integrations or complex system connections, SHR’s broader ecosystem support provides a significant advantage.
Edge: SHR Website Design.
SHR’s overall rating is 4.87/5 based on 169 reviews, with a 96% likelihood to recommend, mostly from hotels in North America, Europe, and Asia Pacific. The reviews praise the platform’s effectiveness in increasing bookings and its comprehensive feature set.
Travel Media Group, with only 4 reviews but a perfect 5/5 rating and 100% recommendation, is favored by small hotels and inns for easy management and strong support, although the limited review data makes it harder to generalize.
Edge: SHR Website Design.
SHR charges a flat base price of $900 with no setup or ongoing fees, making its costs transparent and predictable. Travel Media Group does not publicly list prices, but their model emphasizes no set-up fees and free content updates, implying a potentially lower upfront cost for small properties.
Your budget and value expectations should guide your choice: SHR offers a clear, upfront fee, while Travel Media Group’s flexible approach may be more appealing for budget-conscious hotels.
Not ideal if your hotel prefers a simple, low-cost site or lacks the internal resources to manage complex features.
Not ideal if your hotel needs extensive customization or integration with multiple back-end systems.
SHR Website Design offers a feature-rich, highly customizable platform suited for larger, multi-property, or international hotels. Its extensive integrations, regional support, and advanced features make it ideal for properties seeking control, sophistication, and scalability.
Travel Media Group’s websites are best for smaller hotels or inns that prioritize simplicity, ongoing content updates, and ease of use. Their solution provides a quick, mobile-optimized presence that enhances search visibility and guest engagement without the complexity.
If your hotel demands a flexible, comprehensive website with the ability to scale and integrate deeply, SHR is the recommended choice. For properties that need an attractive, easy-to-manage site with no hidden costs and ongoing content flexibility, Travel Media Group wins out.
In conclusion, SHR’s larger review base, recent positive feedback, and extensive feature set make it the stronger overall solution, especially for hotels with complex needs. Travel Media Group remains a solid choice for smaller hotels prioritizing ease and ongoing content management.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $900/mo | — |
According to HTR's product database, SHR Website Design and Travel Media Group (Responsive Websites) share 0 features. Here are the key differences — features one has that the other lacks.
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| ADA Compliant | ||
| Booking Engine | ||
| Customizable Attractions Maps | ||
| Google Analytics Connection | ||
| Mobile Optimized/Responsive | ||
| Security Protocals (SSL/HTTPS) |
Showing top differences. 2 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
No published case study for this goal yet.
What hoteliers love
Clients commend the dedicated client management team for their proactive and responsive support. Account managers are often described as knowledgeable... Clients commend the dedicated client management team for their proactive and responsive support. Account managers are often described as knowledgeable, invested in client success, and ready with insights and recommendations to drive business growth.
SRH Group is highly regarded for its modern, visually striking, and user-friendly website designs that enhance the guest booking experience. Clients n... SRH Group is highly regarded for its modern, visually striking, and user-friendly website designs that enhance the guest booking experience. Clients noted that these designs have significantly contributed to increased visibility and higher conversion rates. However, some clients expressed a need for more flexibility in customization and quicker turnaround times.
The extensive and in-depth reporting features provided by SRH Group are consistently praised, offering clear insights into performance trends and acti... The extensive and in-depth reporting features provided by SRH Group are consistently praised, offering clear insights into performance trends and actionable data that help hoteliers make informed decisions. Users find these reports crucial for strategy adjustments and performance tracking.
Where hoteliers push back
The voucher system implemented by SRH Group received mixed reviews. While appreciated for driving additional revenue, several users highlighted areas... The voucher system implemented by SRH Group received mixed reviews. While appreciated for driving additional revenue, several users highlighted areas for potential enhancements, including easier voucher management and partial redemptions.
While SRH Group's templates are generally praised for being visually appealing, some users find them restrictive and desire more options for customiza... While SRH Group's templates are generally praised for being visually appealing, some users find them restrictive and desire more options for customization to better reflect their unique brand identities.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SHR Website Design and Travel Media Group (Responsive Websites) share many core Website Design features, but each has unique capabilities. SHR Website Design offers 81 verified integration partners, while Travel Media Group (Responsive Websites) offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Travel Media Group (Responsive Websites) leads in ease of use at 4.8/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SHR Website Design: No. Travel Media Group (Responsive Websites): No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SHR Group has an HT Score of 43 and Travel Media Group has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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