Hotelogix RMS (formerly AxisRooms) vs. Infor EzRMS: Which Is Right for You?

Updated May 16, 2026  ·  73 verified reviews analyzed

TLDR

We analyzed 73 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Hotelogix shines in ease of use and customer support .

Infor shines when it comes to customer support — especially for brand properties (4.6/5) , with exclusive features like Contact Management/CRM and Fully automated revenue management.

See the full breakdown below ↓

How Does Hotelogix RMS (formerly AxisRooms) Compare to Infor EzRMS?

Side-by-side ratings based on 73 verified hotelier reviews on HTR.

HTScore
72
25
Likelihood to Recommend
97%
86%
Ease of Use
4.9/5
4.5/5
Customer Support
4.9/5
4.5/5
Value for Money
4.8/5
4.1/5
Starting Price Contact sales Contact sales
Verified Reviews 33 40

What Are the Pros and Cons of Hotelogix RMS (formerly AxisRooms) vs Infor EzRMS?

After analyzing 73 verified reviews, Hotelogix users most value its training and usability, customer support, reporting system enhancements, while Infor users highlight customer support, reporting capabilities, forecasting support. Click any theme to see what reviewers say.

Hotelogix Hotelogix Infor Infor
Pros
+ Training and usability
+ Customer Support
+ Customer support
+ Reporting Capabilities
+ Reporting system enhancements
+ Forecasting Support
+ Financial reporting
+ User-Friendly Interface
Cons
Market segmentation
Rate Recommendations
Post-night audit flexibility
Forecast Accuracy
Mobile compatibility
PMS Integration

Hotelogix vs Infor: Rankings by Hotel Segment

How each product ranks among Revenue Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Hotelogix Hotelogix Infor Infor
Small (10-24 rooms) #18 22 reviews #43 1 reviews
Mid-Size (25-74 rooms) #32 5 reviews #24 11 reviews
Large (75-199 rooms) #25 2 reviews #7 19 reviews
X-Large (200+ rooms) #24 0 reviews #11 5 reviews

By Property Type

Segment Hotelogix Hotelogix Infor Infor
Boutique #26 16 reviews #24 19 reviews
Luxury #24 10 reviews #18 23 reviews
Branded / Chain #23 6 reviews #15 19 reviews
Extended Stay #28 2 reviews #35 1 reviews

By Region

Segment Hotelogix Hotelogix Infor Infor
North America #30 2 reviews #22 2 reviews
Europe #34 3 reviews #28 6 reviews
Asia Pacific #6 18 reviews #7 21 reviews
Middle East #9 3 reviews #16 1 reviews

The Decision

Choosing the right revenue management system (RMS) can significantly impact your hotel's financial performance. Hotelogix RMS (formerly AxisRooms) and Infor EzRMS are two leading options, both designed to optimize pricing and streamline revenue strategies. While both platforms aim to improve your business’s profitability, they diverge in focus, features, and user experience. Your decision hinges on your hotel’s size, complexity, and specific needs—so which one is better suited for you?

Is Hotelogix RMS or Infor EzRMS Better for Hotels?

Hotelogix RMS and Infor EzRMS both address core revenue management challenges—automating pricing, forecasting demand, and integrating with distribution channels. Hotelogix RMS emphasizes simplicity, automation, and ease of use, making it appealing for smaller or mid-sized hotels seeking quick deployment. Conversely, Infor EzRMS offers a feature-rich, highly customizable platform tailored for larger, multi-property chains with complex needs. Do you prioritize straightforward operation or advanced, granular control?

In terms of recent reviews, Hotelogix RMS has garnered more recent feedback—28 reviews with an average rating of 4.13/5—demonstrating active user engagement and ongoing improvements. Infor EzRMS has 39 reviews with a slightly higher rating of 4.46/5 but fewer recent comments, indicating a less current user base. Does your hotel need the latest insights, or do you prefer a platform with a broader feature set?

Hotelogix RMS vs Infor EzRMS: Which Should Your Hotel Choose?

If your hotel needs a user-friendly RMS with strong automation, real-time pricing, and seamless OTA integration, Hotelogix RMS is the better fit. It’s particularly suitable for boutique hotels, resorts, and properties with limited revenue management staff, emphasizing ease of use and quick onboarding. On the other hand, if your hotel requires deep data analysis, advanced forecasting, multi-property management, and granular control, Infor EzRMS suits larger chains or hotels with dedicated revenue teams.

For smaller properties or those new to revenue management, Hotelogix RMS offers a faster learning curve and more straightforward implementation. Larger hotels with complex operational demands will benefit from Infor EzRMS’s extensive feature set, including automated pricing, content management, and detailed analytics.

Is Hotelogix RMS or Infor EzRMS Easier to Use?

Hotelogix RMS scores a near-perfect 4.88/5 for ease of use, supported by reviews praising its intuitive interface, simple navigation, and quick onboarding process. Users appreciate that even non-technical staff find it accessible, with some mentioning training sessions that ease adoption. Conversely, Infor EzRMS ranks 4.49/5, with users noting its comprehensive nature and moderate learning curve. However, some mention that the platform’s depth can be overwhelming for smaller teams.

Review quotes reinforce this: Hotelogix RMS’s support team is praised for proactive, helpful assistance, and the system’s user-friendly design is often highlighted. Edge: Hotelogix RMS.

Which Has Better Features: Hotelogix RMS or Infor EzRMS?

Infor EzRMS clearly offers more features—29 exclusive functionalities—compared to Hotelogix RMS’s no additional features beyond core revenue management. Infor’s offering includes contact management, client portals, task management, fully automated revenue management, content and file management, and an extensive array of analytics and forecasting tools. These features cater to larger hotels needing detailed control and sophisticated automation.

Hotelogix RMS provides essential revenue management tools like real-time pricing, OTA integration, and revenue reports but lacks the depth of automation and advanced functionalities found in Infor EzRMS. If your hotel demands comprehensive control and analytics, Infor wins on features. Edge: Infor EzRMS.

Which Has Better Customer Support: Hotelogix RMS or Infor EzRMS?

Hotelogix RMS receives a stellar 4.84/5 for customer support, with reviews highlighting proactive, responsive assistance and excellent onboarding experiences. Users frequently mention the support team’s industry know-how and quick problem resolution, which helps ensure smooth operation.

In contrast, Infor EzRMS scores 4.04/5, with some reviews citing helpful support but also noting occasional delays and challenges in resolving technical issues. Many users of Hotelogix RMS feel supported throughout their journey. Edge: Hotelogix RMS.

Which Has More Integrations: Hotelogix RMS or Infor EzRMS?

Infor EzRMS boasts a significantly larger partner ecosystem, with 113 verified integrations, including major PMS, CRS, and channel management providers like Oracle Hospitality, SiteMinder, and RateGain. Its open API and extensive partner network enable seamless data flow and automation across complex systems.

Hotelogix RMS has 25 verified integrations, including popular partners like HotelRunner and STAAH, but fewer than Infor’s. Both platforms share key integrations with OTAs, but Infor’s broader ecosystem offers more flexibility for larger, multi-system environments. Edge: Infor EzRMS.

Which Do Hoteliers Rate Higher: Hotelogix RMS or Infor EzRMS?

Hotelogix RMS, with over 28 recent reviews, maintains a solid 4.13/5 rating, with hotelier segments like boutique and resort hotels rating it highly for ease of use and automation. Its recent reviews emphasize its value for small to mid-sized properties seeking straightforward revenue tools.

Infor EzRMS has 39 reviews and a higher overall rating of 4.46/5, especially appreciated by larger hotel chains and properties managing multiple units. Recent feedback underscores its depth of features, though some note a steep learning curve.

Edge: Infor EzRMS.

How Much Do Hotelogix RMS and Infor EzRMS Cost?

Both platforms do not publish explicit pricing details, opting for custom quotes based on property size and needs. Typically, Hotelogix RMS offers a more affordable entry point suited for small to mid-sized hotels, while Infor EzRMS’s extensive feature set aligns with larger enterprise budgets.

Since there are no public prices, your team should request quotes to compare value based on your specific property profile.

What Type of Hotel Should Use Hotelogix RMS?

  • Hotels that prioritize ease of implementation and quick results.
  • Boutique properties, resorts, and independent hotels with limited revenue management staff.
  • Hotels seeking automation and real-time pricing without a steep learning curve.
  • Teams that value proactive support and straightforward onboarding.
  • Not ideal if your hotel needs advanced automation, complex forecasting, or multi-property management.

If your hotel is small or mid-sized and wants an intuitive system, Hotelogix RMS is a solid choice.

What Type of Hotel Should Use Infor EzRMS?

  • Large hotel chains managing multiple properties across regions.
  • Hotels requiring detailed analytics, automation, and granular control of pricing.
  • Teams with dedicated revenue managers seeking advanced forecasting, content management, and workflow automation.
  • Properties needing robust integrations with other enterprise systems.
  • Not ideal if your hotel is small, with limited staff, or if you prefer a simpler, more affordable solution.

For enterprises or multi-property portfolios, Infor EzRMS offers extensive capabilities.

Hotelogix RMS vs Infor EzRMS: The Bottom Line for Hotels

Hotelogix RMS and Infor EzRMS serve different segments within hospitality. Hotelogix RMS excels in simplicity, ease of use, and customer support, making it suitable for small to mid-sized hotels seeking efficient, automated revenue tools. Infor EzRMS provides a comprehensive, feature-rich platform tailored for larger hotels with complex operational needs.

If your hotel is smaller or new to revenue management, Hotelogix RMS’s straightforward approach and active support make it the better pick. Larger chains with advanced needs will find Infor EzRMS’s automation, depth, and integrations more aligned with their goals.

Ultimately, your choice depends on your property’s size, complexity, and ambition—both are capable, but one may fit your needs better.

How Much Do Hotelogix RMS (formerly AxisRooms) and Infor EzRMS Cost?

Revenue Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Hotelogix Hotelogix Infor Infor

Which Features Does Hotelogix RMS (formerly AxisRooms) Have That Infor EzRMS Doesn't (and Vice Versa)?

According to HTR's product database, Hotelogix RMS (formerly AxisRooms) and Infor EzRMS share 3 features. Here are the key differences — features one has that the other lacks.

Feature Hotelogix Hotelogix Infor Infor
Client Communication Portal
Contact Management/CRM
Content & File Management
Itinerary Printouts
Seating Management
Task Management (Tasks & Reminders)

Showing top differences. 17 more features differ between these products.

Hotelogix vs Infor: The Bottom Line

Hotelogix
Hotelogix
4.9/5 from 33 reviews

What hoteliers love

Training and usability 100% positive

The usability and ease of learning Hotelogix systems are generally appreciated, with positive mentions about the training provided. Users find the sof... The usability and ease of learning Hotelogix systems are generally appreciated, with positive mentions about the training provided. Users find the software to be user-friendly, even for those without an IT background.

Customer support 94% positive

The hands-on customer support offered by Hotelogix is consistently praised. Reviewers mentioned the proactive approach of support agents, quick issue... The hands-on customer support offered by Hotelogix is consistently praised. Reviewers mentioned the proactive approach of support agents, quick issue resolution, and helpful training sessions which contribute to a positive user experience.

Reporting system enhancements 83% positive

While the reporting system is generally praised, some users suggest further enhancements and more consolidated reporting options. These improvements c... While the reporting system is generally praised, some users suggest further enhancements and more consolidated reporting options. These improvements could add value especially for comprehensive multi-property management.

Where hoteliers push back

Market segmentation 67% negative

There is feedback suggesting that Hotelogix should improve its market segmentation capabilities. Users would benefit from clearer distinctions between... There is feedback suggesting that Hotelogix should improve its market segmentation capabilities. Users would benefit from clearer distinctions between different market segments, such as travel agents and corporate clients, to better manage and analyze data.

Post-night audit flexibility 100% negative

Several users have pointed out the need for greater flexibility after performing night audits, such as the ability to add or delete items that were en... Several users have pointed out the need for greater flexibility after performing night audits, such as the ability to add or delete items that were entered by mistake. This improvement would help in reducing errors and enhancing operational efficiency.

Ranks higher for

Small (10-24 rooms) #18 vs #43
Bed & Breakfast & Inns #19 vs #25
Extended Stay #28 vs #35
Resorts #20 vs #33
4.9/5 ease of use 4.8/5 support 25 integrations
Visit Profile
Infor
Infor
4.3/5 from 40 reviews

What hoteliers love

Customer Support 74% positive

EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, the... EzRMS's customer support receives high praise for responsiveness and efficacy, particularly in terms of solving technical issues quickly. However, there are suggestions for expanding support hours and having dedicated teams for specific markets.

Reporting Capabilities 71% positive

EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both... EzRMS's reporting suite is praised for its flexibility and depth, allowing comprehensive data comparisons and trend analyses. It is effective for both retrospective and predictive business monitoring, aiding in better strategic planning and decision-making.

Forecasting Support 75% positive

The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some user... The system offers extensive support for forecasting, reducing manual input for revenue managers and delivering actionable insights. However, some users feel that the system's predictions are sometimes inaccurate and require further refinement to improve reliability.

Where hoteliers push back

Rate Recommendations 53% negative

EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accura... EzRMS provides detailed rate recommendations, which users find helpful for optimizing revenue. However, some users report difficulties with the accuracy and automation of rate uploads, and there's room for improving synchronization with other systems to prevent issues like rate discrepancies.

Forecast Accuracy 63% negative

Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general... Many users report issues with the forecast accuracy of EzRMS, although improvements have been noted with recent algorithm updates. There is a general sentiment that while the tool is powerful, forecasts can sometimes diverge significantly from actual outcomes, especially amid dynamic conditions like the COVID-19 pandemic.

Ranks higher for

Large (75-199 rooms) #7 vs #25
Mid-Size (25-74 rooms) #24 vs #32
X-Large (200+ rooms) #11 vs #24
Boutique #24 vs #26

Unique capabilities

Contact Management/CRM Task Management (Tasks & Reminders) Client Communication Portal Content & File Management Seating Management
4.5/5 ease of use 4.0/5 support 113 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Infor 4.5 vs 4.1 (+0.3)
Ease of Use Hotelogix 4.9 vs 4.5 (+0.4)
Customer Support Hotelogix 4.8 vs 4.0 (+0.8)
Value for Money Hotelogix 4.7 vs 4.1 (+0.6)
Onboarding Hotelogix 4.6 vs 4.3 (+0.4)

Frequently Asked Questions About Hotelogix RMS (formerly AxisRooms) vs Infor EzRMS

Can Hotelogix RMS (formerly AxisRooms) replace Infor EzRMS?

It depends on your requirements. Hotelogix RMS (formerly AxisRooms) and Infor EzRMS share many core Revenue Management Systems features, but each has unique capabilities. Hotelogix RMS (formerly AxisRooms) offers 25 verified integration partners, while Infor EzRMS offers 113. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Hotelogix RMS (formerly AxisRooms) leads in ease of use at 4.9/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Hotelogix RMS (formerly AxisRooms) or Infor EzRMS offer a free plan?

Hotelogix RMS (formerly AxisRooms): No. Infor EzRMS: No. Neither product currently offers a free tier. Most Revenue Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Hotelogix RMS (formerly AxisRooms) and Infor EzRMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hotelogix has an HT Score of 72 and Infor has 25. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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