Hotelogix RMS (formerly AxisRooms)

4.8 (29 REVIEWS)

HTR Score icon
HT Score  
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hotelogix RMS (formerly AxisRooms)

4.8 (29 REVIEWS)

Ranked 18 (out of 65) in Revenue Management Systems

Automated Hotel Price Intelligence & Revenue Management platform

Bell avatar Bell - AI powered product analyst

I analyzed all of Hotelogix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Hotelogix for its robust reservation system, hands-on customer support, and financial reporting capabilities. Key features including real-time pricing, OTA integration, and financial automation streamline operations and enhance efficiency. Users also appreciate the hands-on experience with updates, detailed revenue reports, and intuitive interface. However, feedback suggests improvements in mobile compatibility, market segmentation, and post-night audit flexibility are needed to better meet diverse hotelier needs.

Support

Supportive

Hoteliers often praise Hotelogix for its exceptional customer support. The support team is noted for their quick response times and dedication to resolving issues promptly. Customers appreciate the personalized assistance provided by account managers like Jagdish and Kaushik Chatterjee, who are described as polite, knowledgeable, and goal-oriented. The support team is credited with offering hands-on experience, especially during system updates, ensuring a smooth transition and implementation process. The availability of 24/7 support and various communication channels like live chat is highly valued, as it provides users with continuous problem-solving opportunities. Overall, Hotelogix support staff is recognized for their expertise and effective onboarding processes, which significantly aid new users in their setup and training.

F & B HEADF

11 months ago

Verified

... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...

See full review

F & B HEADF

11 months ago

Verified

... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...

See full review

F & B HEADF

11 months ago

Verified

... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...

See full review

F&B

9 months ago

Verified

... Quick reply and solve the problem. Thank you Hotel Hotellogix team for you support. I m happy with this Software. ...

See full review

F&B

9 months ago

Verified

... Quick reply and solve the problem. Thank you Hotel Hotellogix team for you support. I m happy with this Software. ...

See full review

Founder

9 months ago

Verified

... It's the attention to detail and sense of urgency on every concern of mine that I am most impressed with. There is always someone to assist. I can't say enough about my account Manager Jagdish, who ...

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SR IT Head

7 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it becomes extremely valuable when there are new updates in the system. Suno's direct involvement allows for a smoother transition and implementation of these updates. His expertise ...

See full review

SR IT Head

7 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it becomes extremely valuable when there are new updates in the system. Suno's direct ...

See full review

Accounting Manager

7 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

See full review

foe

7 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective. they was really great this is best one. ...

See full review

General Manager

5 months ago

Verified

... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...

See full review

General Manager

5 months ago

Verified

... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...

See full review

General Manager

5 months ago

Verified

... Nothing great job :) nothing was to much All question answer and problems fixed by Kaushik Chatterjee. He helped me with my price manager and discounted rates. ...

See full review

General Manager

5 months ago

Verified

... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...

See full review

Manager

4 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly recommend Hotelogix to hospitality or hotel business. Their team of seasoned professionals consistently exceeds expectations and exceptional customer service .Mr. Kaushik took his time and he was composed while taking us through Hotelogix PMS ...

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Manager

4 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly recommend Hotelogix to hospitality or hotel business. Their team of seasoned professionals consistently exceeds expectations and exceptional customer service .Mr. Kaushik took his time and he was composed ...

See full review

Operation Manager

3 months ago

Verified

... Live Chat options for Problem Solutions. 24/7 Support and problem solution also chat description over email so that can wbe reviewed any time in future ...

See full review

Operation Manager

3 months ago

Verified

... Live Chat options for Problem Solutions. 24/7 Support and problem solution also chat description over email so that can wbe reviewed any time in future ...

See full review

Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

See full review

Manager

1 months ago

Verified

... Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required ...

See full review

Automation

Streamlined

Hoteliers often highlight the automation capabilities of Hotelogix’s Revenue Management Systems, particularly appreciating how automation minimizes manual efforts. They note the automatic updating of meal prices in reservations after adjustments, ensuring accuracy without the need for manual intervention. This feature prevents potential rate discrepancies by keeping reservation information current. Such automation increases operational efficiency and reduces human error, making the system a valued tool for streamlining hotel operations.

F & B HEADF

11 months ago

Verified

... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...

See full review

SR IT Head

7 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

See full review

SR IT Head

7 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

See full review

SR IT Head

7 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

See full review

Operation Manager

3 months ago

Verified

... After Setting of Meal Prices in Hotelogix Reservation should automatically get fresh without manually refreshing this might lead to change in the rates. to avoid this it should automatically get ...

See full review

Operation Manager

3 months ago

Verified

... After Setting of Meal Prices in Hotelogix Reservation should automatically get fresh without manually refreshing this might lead to change in the rates. to avoid this it should automatically get ...

See full review

Operation Manager

3 months ago

Verified

... After Setting of Meal Prices in Hotelogix Reservation should automatically get fresh without manually refreshing this might lead to change in the rates. to avoid this it should automatically get ...

See full review

Integrations

Connected

Hoteliers often highlight the range and ease of integrations with Hotelogix's Revenue Management Systems product, specifically its ability to seamlessly connect with Property Management Systems (PMS), Customer Relationship Management (CRM) systems, and payment processors. Users appreciate the straightforward setup process, which minimizes time and frustrations typically associated with integration tasks. They also note the reliability of these integrations, with consistent performance and minimal syncing issues reported. Customization is another feature valued by users, as it allows them to tailor integrations to meet their specific operational requirements.

foe

7 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

See full review

Manager

1 months ago

Verified

... Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required ...

See full review

Manager

1 months ago

Verified

... Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required ...

See full review

Value

Balanced

Hoteliers often praise the value provided by Hotelogix’s Revenue Management Systems product, appreciating its significant impact on their operations. They highlight the impressive functionality and user-friendly interface, which streamlines daily tasks and enhances productivity. The software is considered to deliver substantial benefits, indicating a strong return on investment. Users feel the features offered justify the cost, making it a worthy competitor within the industry. Overall, hoteliers recognize the clear thought and effort put into designing a product that brings notable value to their businesses.

F & B HEADF

11 months ago

Verified

... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...

See full review

CEO

9 months ago

Verified

... They cover all the hospitality needs for any hotelier to work in a very professional way, I appreciate the hard work they have done. Keep it up, gents! ...

See full review

CEO

9 months ago

Verified

... A great PMS for hoteliers, they compete within the big ten in the industry, I wish them all the best ...

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CEO

9 months ago

Verified

... A great PMS for hoteliers, they compete within the big ten in the industry, I wish them all the best ...

See full review

F&B

9 months ago

Verified

See full review

Founder

9 months ago

Verified

... Probably the ability to send guest to a specific room or property, as opposed to having them view the entire portfolio of available rooms. ...

See full review

SR IT Head

7 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...

See full review

SR IT Head

7 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...

See full review

Accounting Manager

7 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

See full review

Accounting Manager

7 months ago

Verified

... Azalea Hotel Review (Jeroel Fancubila/ Accounting Manager) ...

See full review

General Manager

5 months ago

Verified

... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...

See full review

General Manager

5 months ago

Verified

... Nothing great job :) nothing was to much All question answer and problems fixed by Kaushik Chatterjee. He helped me with my price manager and discounted rates. ...

See full review

Manager

4 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly ...

See full review

Functionality

Balanced

Hoteliers often highlight the functionality of Hotelogix's Revenue Management Systems as robust and reliable, especially regarding its core features. The system effectively handles critical tasks such as booking and reporting, providing actionable insights that facilitate decision-making. Users appreciate the system's automation capabilities, which streamline processes like billing, without the need for manual intervention. While the software is generally reliable, some hoteliers have noted that improvements could be made in mobile compatibility, particularly for the POS 2.0 system, to enhance its scalability and overall functionality. Overall, Hotelogix RMS demonstrates strong feature completeness, ensuring all necessary tools and functions are available to users.

F&B

9 months ago

Verified

... Nothing all is fine very nice Software. Nothing Nothing all is very good. We are with your service and software 😀 ...

See full review

SR IT Head

7 months ago

Verified

... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...

See full review

Accounting Manager

7 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

See full review

Accounting Manager

7 months ago

Verified

... The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher ...

See full review

foe

7 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective. they was really great this is best one. ...

See full review

foe

7 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

See full review

Manager

4 months ago

Verified

... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix ...

See full review

Manager

4 months ago

Verified

... I couldn’t be more impressed with its functionality and user-friendly interface ...

See full review

Operation Manager

3 months ago

Verified

... After Setting of Meal Prices in Hotelogix Reservation should automatically get fresh without manually refreshing this might lead to change in the rates. to avoid this it should automatically get ...

See full review

Operation Manager

3 months ago

Verified

... After Setting of Meal Prices in Hotelogix Reservation should automatically get fresh without manually refreshing this might lead to change in the rates. to avoid this it should automatically get ...

See full review

Operation Manager

3 months ago

Verified

... After Setting of Meal Prices in Hotelogix Reservation should automatically get fresh without manually refreshing this might lead to change in the rates. to avoid this it should automatically get ...

See full review

Operation Manager

3 months ago

Verified

... After Setting of Meal Prices in Hotelogix Reservation should automatically get fresh without manually refreshing this might lead to change in the rates. to avoid this it should automatically get ...

See full review

Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

See full review

Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

See full review

Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

See full review

User Interface

Intuitive

Hoteliers often emphasize the user interface of Hotelogix's Revenue Management Systems product as user-friendly and efficient. They appreciate the ease of navigation, noting that menus and features are accessible without steep learning curves. The visual design is praised for being modern and appealing, enhancing user engagement. Despite its strengths, some hoteliers point out that mobile compatibility, particularly with phone systems for POS 2.0, needs improvement to function seamlessly across different devices. There is a consensus that the interface responds swiftly without significant lag, although customization options for personalizing dashboards or settings could be more extensive. Overall, the clarity of information and the intuitive nature of the system contribute to a positive user experience, minimizing the need for extensive training.

SR IT Head

7 months ago

Verified

... Very friendly and easy to talk ...

See full review

SR IT Head

7 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...

See full review

SR IT Head

7 months ago

Verified

... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and efficiency of our service. Once these features are activated, guests can enjoy a faster and more streamlined check-out experience, allowing them to complete their stay independently and at their own pace. The anticipation for this rollout is high, as we believe it will greatly improve guest satisfaction by reducing wait times and providing a more modern ...

See full review

foe

7 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

See full review

foe

7 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

See full review

foe

7 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

See full review

foe

7 months ago

Verified

... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...

See full review

Manager

4 months ago

Verified

... I couldn’t be more impressed with its functionality and user-friendly interface ...

See full review

Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Training and usability
Customer support
Reporting system enhancements
Financial reporting
Reservation system
Market segmentation
Post-night audit flexibility
Real-time pricing and control
OTA integration
Mobile compatibility

What Types of Hotels Hotelogix is Popular For

Size

48 | Large (75-199 room)

109 | Medium (25-74 room)

98 | Small (10-24 room)

26 | X-Large (200+ room)

19 | X-Small (1-9 room)

Country

126 | India

28 | Philippines

20 | United States of America

14 | Thailand

8 | United Kingdom

8 | Tanzania

7 | Saudi Arabia

7 | Canada

6 | Mexico

6 | United Arab Emirates

5 | Sri Lanka

4 | Indonesia

4 | Cambodia

4 | Laos

3 | Morocco

3 | Qatar

3 | Kenya

2 | Taiwan

2 | Malaysia

2 | Bahamas

2 | Peru

2 | Botswana

1 | Brazil

1 | Spain

1 | Argentina

1 | Azerbaijan

1 | Nigeria

1 | Honduras

1 | Lesotho

1 | Italy

1 | Maldives

1 | Egypt

1 | Ireland

1 | Mongolia

1 | Greece

1 | New Zealand

1 | Vietnam

1 | Chile

1 | Moldova

1 | France

1 | Jordan

1 | Singapore

1 | Namibia

1 | Bhutan

1 | Turks and Caicos Islands

Type

109 | Bed & Breakfast & Inns

132 | Boutiques

57 | Branded Hotels

1 | Casinos

75 | City Center Hotels

74 | Airport/Conference Hotels

21 | Extended Stay & Serviced Apartments

16 | Hostels

67 | Limited Service & Budget Hotels

108 | Luxury Hotels

8 | Motels

105 | Resorts

6 | RV Parks & Campgrounds

14 | Vacation Rentals & Villas

Region

33 | North America

14 | Europe

195 | Asia Pacific

1 | Oceania

18 | Middle East

6 | South America

3 | Central America

19 | Africa

Category

82 | Channel Managers

62 | Booking Engine

29 | Revenue Management Systems

218 | Property Management Systems

139 | Hotel Management Software

6 | Rate Shopping

What is Hotelogix?

Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees
Hotelogix RMS (formerly AxisRooms) is a comprehensive Revenue Management System designed specifically for hoteliers seeking to optimize their business operations and financial performance. This powerful platform offers robust reservation capabilities, real-time pricing adjustments, and seamless integration with Online Travel Agencies (OTAs), empowering hotels to manage their distribution channels effectively. The intuitive interface simplifies tasks such as financial automation and detailed revenue reporting, providing critical insights that aid in strategic decision-making. Hoteliers benefit from hands-on customer support and regular, user-friendly updates that keep the system aligned with industry needs. While feedback suggests some areas for improvement, including mobile compatibility and enhanced market segmentation, the platform remains a valuable tool for boosting operational efficiency and maximizing profitability in the hospitality sector.

Capabilities

profile-empty-state.svg

Hotelogix doesn’t have any benefits or use cases available

Features

Pricing Optimization

4/5 features

Market Intelligence & Forecasting

4/5 features

Dashboards & Reporting

4/5 features

Automation

4/5 features

Multi-Property Functionality

4/5 features

Hotelogix Reviews Summary

4.8
Excellent
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotelogix RMS (formerly AxisRooms) is the #20 most trending product in the Revenue Management Systems category (out of 65) and the #621 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Hotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
76 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Hotelogix Pricing

Pricing Available By Request

Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

2

Success Stories

8

References

12

Featured Customers

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Hotelogix Reviews

Hotelier Rating

Excellent
283
Very Good
16
Average
4
Poor
1
Terrible
4

Property Size

  • X-Small (19)
  • Small (98)
  • Medium (109)
  • Large (48)
  • X-Large (26)

Country

  • India
    India
    (126)
  • Philippines
    Philippines
    (28)
  • United States of America
    United States of America
    (20)
  • Thailand
    Thailand
    (14)
  • United Kingdom
    United Kingdom
    (8)
  • Tanzania
    Tanzania
    (8)
  • Saudi Arabia
    Saudi Arabia
    (7)
  • Canada
    Canada
    (7)
  • Mexico
    Mexico
    (6)
  • United Arab Emirates
    United Arab Emirates
    (6)
  • Sri Lanka
    Sri Lanka
    (5)
  • Indonesia
    Indonesia
    (4)
  • Cambodia
    Cambodia
    (4)
  • Laos
    Laos
    (4)
  • Morocco
    Morocco
    (3)
  • Qatar
    Qatar
    (3)
  • Kenya
    Kenya
    (3)
  • Taiwan
    Taiwan
    (2)
  • Malaysia
    Malaysia
    (2)
  • Bahamas
    Bahamas
    (2)
  • Peru
    Peru
    (2)
  • Botswana
    Botswana
    (2)
  • Brazil
    Brazil
    (1)
  • Spain
    Spain
    (1)
  • Argentina
    Argentina
    (1)
  • Azerbaijan
    Azerbaijan
    (1)
  • Nigeria
    Nigeria
    (1)
  • Honduras
    Honduras
    (1)
  • Lesotho
    Lesotho
    (1)
  • Italy
    Italy
    (1)
  • Maldives
    Maldives
    (1)
  • Egypt
    Egypt
    (1)
  • Ireland
    Ireland
    (1)
  • Mongolia
    Mongolia
    (1)
  • Greece
    Greece
    (1)
  • New Zealand
    New Zealand
    (1)
  • Vietnam
    Vietnam
    (1)
  • Chile
    Chile
    (1)
  • Moldova
    Moldova
    (1)
  • France
    France
    (1)
  • Jordan
    Jordan
    (1)
  • Singapore
    Singapore
    (1)
  • Namibia
    Namibia
    (1)
  • Bhutan
    Bhutan
    (1)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (1)

Region

  • North America
    North America
    (33)
  • Europe
    Europe
    (14)
  • Asia Pacific
    Asia Pacific
    (195)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (18)
  • South America
    South America
    (6)
  • Central America
    Central America
    (3)
  • Africa
    Africa
    (19)

Hoteliers say

Hoteliers like Hotelogix for its robust reservation system, hands-on customer support, and financial reporting capabilities. Key features including real-time pricing, OTA integration, and financial automation streamline operations and enhance efficiency. Users also appreciate the hands-on experience with updates, detailed revenue reports, and intuitive interface. However, feedback suggests improvements in mobile compatibility, market segmentation, and post-night audit flexibility are needed to better meet diverse hotelier needs.

AI-generated from the text of customer reviews

Training and usability
Customer support
Reporting system enhancements
Financial reporting
Reservation system
Market segmentation
Post-night audit flexibility
Real-time pricing and control
OTA integration
Mobile compatibility
10

Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required

Manager from 10 to 24 room in Pleasant Grove (United States of America)

Verified
1 months ago
That we can do easier job since it is a connected online system. also it is good that we have live chat.
Country United States of America
Manager
Small Hotel
10

Good Hotel Software

Operation Manager from 10 to 24 room Bed & Breakfast & Inn in Ayodhya (India)

Verified
3 months ago
Live Chat options for Problem Solutions. 24/7 Support and problem solution also chat description over email so that can wbe reviewed any time in future
Country India
Operation Manager
Small Hotel
10

I couldn’t be more impressed with its functionality and user-friendly interface

Manager from 5 to 9 room Bed & Breakfast & Inn in Jwaneng (Botswana)

Verified
4 months ago
I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly rec...
Country Botswana
Manager
X-Small Hotel
10

Price manager

General Manager from 10 to 24 room Bed & Breakfast & Inn in Lyndhurst (United Kingdom)

Verified
5 months ago
Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today.
Country United Kingdom
General Manager
Small Hotel
10

FIVE ELEMENTS MERTIYA RESIDENCY.

foe from 10 to 24 room City Center Hotel in Jodhpur (India)

Verified
7 months ago
The product is reliable and robust, and the support is responsive and effective. they was really great this is best one.
Country India
foe
Small Hotel
10

Azalea Hotel Review (Jeroel Fancubila/ Accounting Manager)

Accounting Manager from 200 to 499 room Boutique in Malay (Philippines)

Verified
7 months ago
The Rate/Packages Report provides me with a summary of all rooms and their rates. The Financial Report gives me all the data needed to prepare my revenue reports for submission to the higher management.
Country Philippines
Accounting Manager
X-Large Hotel
10

Very friendly and easy to talk

SR IT Head from 25-49 room Resort in Batangas City (Philippines)

Verified
7 months ago
I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it becomes extremely valuable when there are new updates in the system. Suno's direct involvement allows for a smoother transition and implementation o...
Country Philippines
SR IT Head
Medium Hotel
10

Quality Service Alround

Founder from 10 to 24 room Vacation Rentals & Villa in Shillong (India)

Verified
9 months ago
It's the attention to detail and sense of urgency on every concern of mine that I am most impressed with. There is always someone to assist. I can't say enough about my account Manager Jagdish, who is probably the most goal oriented agent I've ever had to deal with across just about everything.
Country India
Founder
Small Hotel
10

Quality Service Alround

Founder from 10 to 24 room Vacation Rentals & Villa in Shillong (India)

Verified
9 months ago
It's the attention to detail and sense of urgency on every concern of mine that I am most impressed with. There is always someone to assist. I can't say enough about my account Manager Jagdish, who is probably the most goal oriented agent I've ever had to deal with across just about everything.
Country India
Founder
Small Hotel
10

Staff and Service

F&B from 10 to 24 room Luxury Hotel in Bilaspur (India)

Verified
9 months ago
Quick reply and solve the problem. Thank you Hotel Hotellogix team for you support. I m happy with this Software.
Country India
F&B
Small Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.

Question:

What differentiates this product or service from the competition?

Answer:

It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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Manish Kumar Hospitality Instructor @ Western Community College
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Kharla Luneta Group Genera Manager @ Enable Hospitality, inc
RecommendationAvatar
Manish Kumar Hospitality Instructor @ Western Community College
RecommendationAvatar
Kharla Luneta Group Genera Manager @ Enable Hospitality, inc
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Support

Unverified

Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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Response Time

Less than a day

Recommended

97%

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