b4feedback by b4checkin vs. Loopon Post Stay: Which Is Right for You?

Updated May 16, 2026  ·  25 verified reviews analyzed

TLDR

We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

b4feedback by b4checkin shines .

Loopon shines in ease of use and customer support , with exclusive features like Flexible role based reporting and Mobile Access.

See the full breakdown below ↓

How Does b4feedback by b4checkin Compare to Loopon Post Stay?

Side-by-side ratings based on 25 verified hotelier reviews on HTR.

HTScore
0
23
Likelihood to Recommend
0%
87%
Ease of Use
0.0/5
4.4/5
Customer Support
0.0/5
4.5/5
Value for Money
0.0/5
4.4/5
Starting Price Contact sales From $100/mo
Verified Reviews 0 25

What Are the Pros and Cons of b4feedback by b4checkin vs Loopon Post Stay?

After analyzing 25 verified reviews, b4feedback by b4checkin users most value its , while Loopon users highlight ease of use, feedback collection and analysis, customer support. Click any theme to see what reviewers say.

b4feedback by b4checkin b4feedback by b4checkin Loopon Loopon
Pros
+ Ease of Use
+ Feedback Collection and Analysis
+ Customer Support
+ Notification and Alerts
Cons
Report Customization
User Administration
Comparative Metrics

b4feedback by b4checkin vs Loopon: Rankings by Hotel Segment

How each product ranks among Guest Survey Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment b4feedback by b4checkin b4feedback by b4checkin Loopon Loopon
Small (10-24 rooms) #4 3 reviews
Mid-Size (25-74 rooms) #4 10 reviews
Large (75-199 rooms) #3 7 reviews
X-Large (200+ rooms) #4 3 reviews

By Property Type

Segment b4feedback by b4checkin b4feedback by b4checkin Loopon Loopon
Boutique #4 10 reviews
Luxury #4 6 reviews
Branded / Chain #4 7 reviews
Extended Stay #6 0 reviews

By Region

Segment b4feedback by b4checkin b4feedback by b4checkin Loopon Loopon
North America #5 3 reviews
Europe #4 19 reviews
Asia Pacific #3 0 reviews
Middle East #4 0 reviews

How Much Do b4feedback by b4checkin and Loopon Post Stay Cost?

Guest Survey Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

b4feedback by b4checkin b4feedback by b4checkin Loopon Loopon
Starting Price From $100/mo

Which Features Does b4feedback by b4checkin Have That Loopon Post Stay Doesn't (and Vice Versa)?

According to HTR's product database, b4feedback by b4checkin and Loopon Post Stay share 0 features. Here are the key differences — features one has that the other lacks.

Feature b4feedback by b4checkin b4feedback by b4checkin Loopon Loopon
Certified TripAdvisor Review Collection Partner
Flexible role based reporting
In app call back
In app email response
Mobile Access
Social review tracking

Showing top differences. 12 more features differ between these products.

b4feedback by b4checkin vs Loopon: The Bottom Line

b4feedback by b4checkin
b4feedback by b4checkin
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Loopon
Loopon
4.4/5 from 25 reviews

What hoteliers love

Ease of Use 85% positive

Users consistently praise Loopon for its intuitive design and ease of navigation, simplifying user administration and making it straightforward to tea... Users consistently praise Loopon for its intuitive design and ease of navigation, simplifying user administration and making it straightforward to teach new users. This ease of use extends to both desktop and mobile devices, though some wish for further improvements in mobile usability.

Feedback Collection and Analysis 69% positive

Hotels find the system excellent for gathering and analyzing guest feedback from multiple channels. Loopon's ability to provide detailed reports and r... Hotels find the system excellent for gathering and analyzing guest feedback from multiple channels. Loopon's ability to provide detailed reports and relevant statistics aids in identifying strengths and weaknesses, improving service quality, and making informed decisions.

Customer Support 93% positive

Loopon's customer support is frequently highlighted for its speed and effectiveness. Users appreciate the prompt and helpful responses, which make add... Loopon's customer support is frequently highlighted for its speed and effectiveness. Users appreciate the prompt and helpful responses, which make addressing issues and implementing changes easier.

Where hoteliers push back

Report Customization 43% negative

Users have noted a need for more flexibility in report creation. Currently, they rely heavily on customer support for generating custom reports and st... Users have noted a need for more flexibility in report creation. Currently, they rely heavily on customer support for generating custom reports and statistics, which can be a hindrance.

User Administration 75% negative

The system's user administration capabilities are valued for their simplicity. However, there are requests for better self-service functionality to ma... The system's user administration capabilities are valued for their simplicity. However, there are requests for better self-service functionality to make small changes without requiring support intervention.

Unique capabilities

Flexible role based reporting Mobile Access In app call back In app email response Social review tracking
4.4/5 ease of use 4.3/5 support 11 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Loopon 4.5 vs 0.0 (+4.5)
Ease of Use Loopon 4.4 vs 0.0 (+4.4)
Customer Support Loopon 4.3 vs 0.0 (+4.3)
Value for Money Loopon 4.2 vs 0.0 (+4.2)
Onboarding Loopon 4.3 vs 0.0 (+4.3)

Frequently Asked Questions About b4feedback by b4checkin vs Loopon Post Stay

Can b4feedback by b4checkin replace Loopon Post Stay?

It depends on your requirements. b4feedback by b4checkin and Loopon Post Stay share many core Guest Survey Software features, but each has unique capabilities. b4feedback by b4checkin offers 0 verified integration partners, while Loopon Post Stay offers 11. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Loopon Post Stay leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do b4feedback by b4checkin or Loopon Post Stay offer a free plan?

b4feedback by b4checkin: No. Loopon Post Stay: No. Neither product currently offers a free tier. Most Guest Survey Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank b4feedback by b4checkin and Loopon Post Stay?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. b4feedback by b4checkin has an HT Score of 0 and Loopon has 23. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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