Backpacker Panda Holidays vs. ThinkReservations PMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operational efficiency, guest satisfaction, and revenue. Both Backpacker Panda Holidays and ThinkReservations aim to streamline your workflows, but they target different hotel segments and offer varying levels of sophistication. Your decision hinges on your property type, budget, and the features most critical to your team. Are you ready to identify the best fit for your hotel’s specific needs?

Is Backpacker Panda Holidays or ThinkReservations Better for Hotels?

Backpacker Panda Holidays is designed for small, budget-focused accommodations, yet it offers little to no reviews or recent customer feedback, making its reliability uncertain. Conversely, ThinkReservations boasts over 350 reviews, with the latest four reviews in the past six months, indicating a strong, current user base with high satisfaction. ThinkReservations's high NPS score of 9.68/10 and 4.88/5 overall rating reflect consistent, positive experiences. Given the scarcity of feedback for Backpacker Panda, it’s clear that ThinkReservations is the more established and trusted option for hotels seeking proven performance.

Do you prioritize stability and a large user community? If so, ThinkReservations clearly leads, but if your property is very small or budget-limited, Backpacker Panda’s minimal data makes it difficult to evaluate its suitability. Would you prefer a platform with extensive recent reviews and a solid reputation? The answer points toward ThinkReservations.

ThinkReservations vs Backpacker Panda Holidays: Which Should Your Hotel Choose?

If your hotel needs a mature, feature-rich PMS with proven integrations, wide support, and excellent support, go with ThinkReservations. Its extensive feature set—including channel management, booking engine, guest communication, and robust reporting—caters to hotels looking to upscale operations and revenue. ThinkReservations is ideal for small to medium-sized properties like B&Bs, boutique hotels, and resorts aiming for efficiency and growth.

On the other hand, Backpacker Panda Holidays, with no available reviews, is unlikely to meet your needs unless you are operating a very basic, budget accommodation with minimal tech requirements. Its lack of features and market presence suggests it’s not suitable for hotels seeking reliability or growth potential. For your team, choosing a platform backed by recent, high ratings and a strong user base is essential, making ThinkReservations the clear choice.

Is Backpacker Panda Holidays or ThinkReservations Easier to Use?

ThinkReservations enjoys a high ease-of-use rating of 4.82/5, supported by detailed onboarding and a user-friendly interface, as reflected in positive reviews praising its simplicity. Reviewers highlight that the platform's intuitive design allows staff to adopt it quickly, with seamless onboarding and ongoing support. Conversely, Backpacker Panda Holidays has a zero ease-of-use rating, as no reviews or user feedback are available to suggest it has an interface or onboarding process.

Based on available data, ThinkReservations is far easier to implement and operate for your team. Edge: ThinkReservations.

Which Has Better Features: Backpacker Panda Holidays or ThinkReservations?

ThinkReservations offers 39 features, including channel management, booking engine, automated night audit, guest profiles, real-time reporting, integrated payment processing, and more. It supports multi-currency, digital registration, guest messaging, task management, and multi-lingual options, giving your team comprehensive control over operations.

In contrast, Backpacker Panda Holidays provides no documented features or integrations, limiting its functionality severely. Its lack of capabilities means it’s unlikely to support your operational or revenue growth effectively. The substantial feature gap favors ThinkReservations. Edge: ThinkReservations.

Which Has Better Customer Support: Backpacker Panda Holidays or ThinkReservations?

ThinkReservations boasts a high support rating of 4.82/5, with numerous reviews praising its responsive, knowledgeable customer service and seamless onboarding. Many users mention that support staff are accessible 24/7, quick to respond, and instrumental in platform adoption.

Backpacker Panda Holidays, with no reviews or support ratings available, offers no evidence of support quality. Given the importance of reliable support in hotel operations, ThinkReservations’s proven excellence provides a clear advantage. Edge: ThinkReservations.

Which Has More Integrations: Backpacker Panda Holidays or ThinkReservations?

ThinkReservations connects with 16 verified partners, including major OTAs like Expedia, Airbnb, and TripAdvisor, along with payment processors and other industry tools. These integrations streamline distribution and operations, reducing manual work and errors.

Backpacker Panda Holidays has no documented integrations, which limits its usefulness in a dynamic online distribution environment. Without integrations, your hotel risks operational inefficiencies and missed revenue opportunities. Clearly, ThinkReservations leads here. Edge: ThinkReservations.

Which Do Hoteliers Rate Higher: Backpacker Panda Holidays or ThinkReservations?

ThinkReservations’s current reviews, totaling over 350 with the most recent four in the past six months, reflect a 4.88/5 rating and a 97% likelihood to recommend. Users, especially small to medium hotels, praise its ease of use, customer support, and feature set, notably in guest management and reporting.

Backpacker Panda Holidays has no reviews or recent feedback, making it impossible to assess user satisfaction. The absence of data suggests it’s not widely adopted or trusted in the industry. For property types like B&Bs and boutique hotels, ThinkReservations’s high rating and recent reviews reinforce its superior reputation. Edge: ThinkReservations.

How Much Do Backpacker Panda Holidays and ThinkReservations Cost?

Backpacker Panda Holidays does not publicly disclose pricing, and with no trial or demo info available, cost transparency remains unclear. Conversely, ThinkReservations charges a $500 monthly fee, with no mention of additional setup costs or hidden fees.

Given the clear pricing structure of ThinkReservations, your team can budget accordingly. The lack of transparent pricing for Backpacker Panda Holidays makes it difficult to evaluate ROI or compare value adequately.

What Type of Hotel Should Use Backpacker Panda Holidays?

• Hotels that operate with minimal staff and require simple reservation tracking.
• Small hostels and budget accommodations seeking a basic, no-frills booking system.
• Properties with very limited operational complexity, where automation is not a priority.
• Teams that do not need extensive integrations or advanced features.
• Not ideal if your hotel aims for growth, revenue management, or sophisticated guest engagement.

Due to the absence of proven features, Backpacker Panda Holidays is best suited for very small, straightforward accommodations with low technological needs. It’s unlikely to support operational expansion or improve guest experiences significantly.

What Type of Hotel Should Use ThinkReservations?

• Small to medium hotels, B&Bs, boutique properties, and resorts seeking comprehensive management.
• Hotels aiming to increase revenue through advanced features like upselling, online check-in, and targeted guest communication.
• Properties that value seamless OTA integrations and real-time reporting.
• Teams wanting a platform with proven reliability, high user satisfaction, and excellent support.
• Not ideal if your property is extremely large or requires highly specialized industry-specific solutions outside PMS.

ThinkReservations caters well to properties looking for operational simplicity coupled with sophisticated features to grow and improve profitability.

ThinkReservations vs Backpacker Panda Holidays: The Bottom Line for Hotels

The core difference is that ThinkReservations is a well-established, feature-rich PMS trusted by hundreds of hoteliers, while Backpacker Panda Holidays remains unproven with no available reviews or documented functionality. If your hotel needs a reliable, comprehensive, and support-backed platform, ThinkReservations is the clear choice.

Choose ThinkReservations if your priority is automation, integrations, guest engagement, and data-driven decisions. Its recent reviews and high satisfaction ratings make it the safer, more strategic investment for your operations.

Opt for Backpacker Panda Holidays only if your property is extremely basic, budget-driven, and you do not require advanced features or support. Its lack of reviews and functionality suggest it’s not suitable for hotels looking to grow or improve efficiency.

In conclusion, for most hoteliers aiming to modernize, increase revenue, and ensure guest satisfaction, ThinkReservations stands out as the proven, dependable choice. Its extensive features, recent positive feedback, and support infrastructure make it the smart investment for your property’s future.