Bbot vs. DOWHAT: Which is a Better Fit?

Ratings Summary

HT Score

Bbot Smart Ordering

Smart Order by DOWHAT

unranked

Popularity

Bbot Smart Ordering

66 verified reviews

Smart Order by DOWHAT

13 verified reviews

Likelihood to Recommend

Bbot Smart Ordering

96%

Smart Order by DOWHAT

93%

Ease of Use

Bbot Smart Ordering

4.7

Smart Order by DOWHAT

4.8

ROI

Bbot Smart Ordering

4.7

Smart Order by DOWHAT

4.4

Implementation

Bbot Smart Ordering

4.6

Smart Order by DOWHAT

4.4

Customer Support

Bbot Smart Ordering

4.8

Verified Customer Support

Smart Order by DOWHAT

4.6

Verified Customer Support

Certificate of Excellence

Bbot Smart Ordering

Smart Order by DOWHAT

Features

Digital Menus

White-label App

Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money

Cross Venue Payment Splitting

Guest Re-Ordering

Multi-Menu Ordering

In-Venue Ordering

Digital Menu

An app-like design makes ordering online simple for customers on any type of device.

QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.

Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.

Loyalty Program Integrations

Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.

Contactless Ordering

Cross Venue Payment Splitting

Guest Re-Ordering

Multi-Menu Ordering

In-Venue Ordering

QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.

POS Integration

Payments

Payments Integrations

Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option

Cross Venue Payment Splitting

Credit Card Payments

Apple Pay

Near Field Contact (NFC)

PMS Integration

POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.

Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.

Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.

Off-Property Vendor Management

Bbot Smart Ordering

Digital Menus

White-label App
Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
Digital Menu

An app-like design makes ordering online simple for customers on any type of device.
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.
Loyalty Program Integrations
Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.
Contactless Ordering
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
POS Integration

Payments

Payments Integrations
Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option
Cross Venue Payment Splitting
Credit Card Payments
Apple Pay
Near Field Contact (NFC)
PMS Integration
POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.
Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.
Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.
Off-Property Vendor Management

Smart Order by DOWHAT

Digital Menus

White-label App
Upselling

Ability for hotel to suggest upsell opportunities to guests/make more money
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
Digital Menu

An app-like design makes ordering online simple for customers on any type of device.
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
Web Based (Appless)

Ordering

Ordering Scheduling

Let customers place pickup and delivery orders for a future date and time.
Loyalty Program Integrations
Tipping

Automatically add a line item for tipping and encourage customers to leave tips for your staff.
Contactless Ordering
Cross Venue Payment Splitting
Guest Re-Ordering
Multi-Menu Ordering
In-Venue Ordering
QR Codes

Simplify ordering for dine-in and takeout customers with no-contact ordering via easy-to-use QR codes.
POS Integration

Payments

Payments Integrations
Google Pay

Enables mobile payment from Android devices / Simple and familiar for customers to choose this payment option
Cross Venue Payment Splitting
Credit Card Payments
Apple Pay
Near Field Contact (NFC)
PMS Integration
POS Integration

Delivery & Logistics

Delivery (3rd Party)

Use third-party couriers and pay no marketplace commissions.
Delivery Logistics (In-house)

Use your own staff and pay no marketplace commissions.
Curbside Pickup

Offer customers free in-person or curbside pickup for orders placed online.
Off-Property Vendor Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Bbot

vs.

DOWHAT

vs.

Take recommendations quiz

Customers

Top 3 Segments

Bbot Smart Ordering

Boutiques - 15%

Branded Hotels - 12%

Resorts - 5%

Smart Order by DOWHAT

Luxury Hotels - 31%

Hostels - 23%

Branded Hotels - 8%

Featured clients

Smart Order by DOWHAT

DOWHAT doesn’t have any featured brands available

Pricing

Pricing Benchmark

Pricing Available By Request

Bbot has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Medium (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bbot Smart Ordering

Pricing Available By Request

Smart Order by DOWHAT

Average

Custom Price Quote

Bbot

vs.

DOWHAT

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

Bbot Smart Ordering

Easy to work with and the tech support is quick in response time.

General Manager

Smart Order by DOWHAT

Smart Order

과장

Most Positive Review

Bbot Smart Ordering

Industry-Leading Online Ordering

Director of Property Technology

Smart Order by DOWHAT

rapid and efficient communication tool for staffs

Frron Desk Manager from Gangneung (South Korea)

Most Critical

Bbot Smart Ordering

They offer a great product that no else has. It fut

Sr. General Manager

Smart Order by DOWHAT

rapid and efficient communication tool for staffs

Frron Desk Manager from Gangneung (South Korea)

References

Smart Order by DOWHAT

DOWHAT doesn’t have any references available

General Info

Screenshots

Integrations

Bbot Smart Ordering

Hotel Restaurant POS Systems (3) Property Management Systems (2) Hotel CRM & Email Marketing (1)

View all integrations (7)

Smart Order by DOWHAT

Upselling Software (1) Property Management Systems (1) Hotel Restaurant POS Systems (1)

View all integrations (1)

Recent Company Updates

Smart Order by DOWHAT

DOWHAT doesn’t have any recent company updates

Bbot Smart Ordering

15 Best Online Ordering Systems for Restaurants in 2025

3 months ago

QR Code Menus: A Step-By-Step Guide for Hotels & Restaurants

6 months ago

Smart Order by DOWHAT

DOWHAT doesn’t have any recent articles