Offer personalized dining experiences to guests and take orders through Easyway to drive ancillary revenue.
Bbot Smart Ordering
4.8 (66 REVIEWS)
HT Score
53 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Bbot Smart Ordering
4.8 (66 REVIEWS)
Ranked 4 (out of 44) in Mobile Ordering & Room Service
Powerful order and pay dining experiences; guests come first
96% recommended by 53 hotels
Ratings Summary
4.8
Excellent
66 reviews
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Bbot Smart Ordering is the #10 most trending product in the Mobile Ordering & Room Service category (out of 44) and the #532 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBbot’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Bbot Smart Ordering
Founded in 2017 | Headquarters in New York (United States) | 38 employees
Bbot is a web-based contactless order and pay solution that allows guests to order food and drinks from their phone to their location. Whether it's a hotel room, a lounge chair in the hotel lobby or near the pool, or a table at the roof top bar and restaurant, guests can order and pay without swiping a card, signing a receipt, or spending a moment waiting in line. There is no signup required or app to download, and operators can still capture guest data. Bbot helps operators increase margins on in-venue, catering, curbside pickup, take out, and delivery orders with our highly configurable, branded digital menus by reducing all friction between your guests' desires and your food + drinks; and let them spend their time living in the moment.
Capabilities
Bbot doesn’t have any benefits or use cases available
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Pricing
Pricing Available By Request
Bbot has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Bbot to Top Alternatives
Serve guests in the safest and fastest way possible: Digitally!
To make time for what matters.
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Popularity by Segment
Size
16 | X-Large (200+ room)
16 | X-Small (1-9 room)
8 | Large (75-199 room)
5 | Medium (25-74 room)
2 | Small (10-24 room)
Type
13 | Boutiques
11 | Branded Hotels
9 | Luxury Hotels
5 | City Center Hotels
2 | Airport/Conference Hotels
2 | Limited Service & Budget Hotels
2 | Resorts
1 | Bed & Breakfast & Inns
Region
64 | North America
1 | Europe
1 | Asia Pacific
Category
66 | Mobile Ordering & Room Service
66
Reviews
1
Expert Recommendations
Hotelier Rating
10
Easy to work with and the tech support is quick in response time.
General Manager from 100 to 199 room Branded Hotel in New York (United States of America)
Verified
2 years ago
10
Great team support and very responsive.
City Executive from 1 to 4 room in McLean (United States of America)
Verified
2 years ago
9
Bbot works, that's why I use it!
COO from 1 to 4 room in McLean (United States of America)
Verified
2 years ago
10
BBot as an Innovative Solution Partner
Co-founder and President US from 200 to 499 room City Center Hotel in Singapore (Singapore)
Verified
2 years ago
10
Bbot review
Principal from in New York (United States of America)
Verified
2 years ago
10
Wonderful service
VP of operations from 1 to 4 room in Newton (United States of America)
Verified
2 years ago
10
Great product and service
General Manager from 200 to 499 room Branded Hotel in Breckenridge (United States of America)
Verified
2 years ago
9
Multi Vendor Ordering
VP of operations from 1 to 4 room in McLean (United States of America)
Verified
2 years ago
10
Amazing experience great support
Director of hospitality from 200 to 499 room in Miami Lakes (United States of America)
Verified
2 years ago
10
Always on! The developers are super quick to meet market demand.
Owner from 25-49 room in (United States of America)
Verified
2 years ago
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Integrations
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This integration hasn’t been verified by Shift4 Payments yet.
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0% recommended by 2 hotels |
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0% recommended by 0 hotels |
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0% recommended by 0 hotels |
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This integration hasn’t been verified by Upserve yet.
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0% recommended by 0 hotels |
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Support
Unverified
Bbot has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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